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Collaborating for Health and
Wellbeing
The role of
Knowledge Services Group
NHS Education for Scotland (NES)
Carolyn Smith
Information Manager
[email protected]
Delivering Knowledge for Health
Introduction
Strategy
SGHD strategy
Enabling partnerships
Collaborative approach
Tools
Resources
People
In practice
Summing up
Delivering Knowledge for Health
Knowledge Services Group
Part of NHS Education for Scotland (NES)
National strategic and policy framework, leadership, resources and tools
– to widen access to knowledge
– promote competence in its use
– to help to improve Scotland’s health and healthcare.
We provide
– 12 million information and learning resources
– From more than 100 providers.
– One integrated access point – The Knowledge Network
– Collections of articles, books and journals, guidelines, policy
documents, resources for patients and service users, evaluated
websites and e-learning courses.
Delivering Knowledge for Health
Strategies
Scottish Government Health Department (SGHD)
E.g. Better Health Better Care
http://www.scotland.gov.uk/Resource/Doc/206845/0054945.pdf
the Quality Strategy
http://www.scotland.gov.uk/Resource/Doc/311667/0098354.pdf
NES
Enabling Partnerships
http://www.knowledge.scot.nhs.uk/uploads/Enabling_Partnerships.pdf
Delivering Knowledge for Health
Services
• Tools
• Resources
• People
Delivering Knowledge for Health
Community Builder Toolkit:
example of a tool for communities of practice
Enable communities and projects set up and manage their own websites
or learning environments
Encourage collaborative working
Promote dialogue and discussions
Sharing examples of practice
Help communities to manage both published and local and tacit knowledge
Delivering Knowledge for Health
List of
results
Website e.g.
Macmillan
Search
FAST
Saved
Search
List of
results
Resource
e.g. Ovid
Delivering Knowledge for Health
Resources
Content from e.g.
• Subscription databases of full text journals
• Guidelines
• Patient information websites
• Social services information
Training and support materials
– Information support worker framework
http://www.knowledge.scot.nhs.uk/media/931648/informationsupportrolefra
mework.pdf
– Information literacy portal
http://www.infoliteracy.scot.nhs.uk/home.aspx)
– NHS Elite
Delivering Knowledge for Health
Information Literacy
Delivering Knowledge for Health
People
• Train the trainer
• Information support worker
• Communities of Practice
Delivering Knowledge for Health
Projects
The Knowledge Network
http://www.knowledge.scot.nhs.uk
•
•
•
•
Save and Share
Tagging
Shared spaces
CBTs
Delivering Knowledge for Health
My Resource Space
3. Save or share
your record from
My Resource
Space. You can
email the record to
yourself or a
colleague; print it;
or save and tag.
Delivering Knowledge for Health
Community websites
Delivering Knowledge for Health
Community Builder toolkit
Wiki
Blogs
A piece of software which enables users
to create, edit and link webpages. A wiki
website is usually created
collaboratively and allows members of
the creating community to edit its
content. Examples include Wikipedia
An online journal created by a particular
person or team. The owner posts
messages and allows others to add
their own comments.
Discussions
Adding resources
Question and answer opportunities,
sharing of experiences, lessons learnt
Upload documents, share weblinks,
associate published resources from The
Knowledge Network website (formerly
e-Library)
E.g.http://www.knowledge.scot.nhs.uk/child-services
Delivering Knowledge for Health
More Projects
• Training and support for Gorbals project
• Patient information for NHS inform
• NHS Fife use of FAST
Delivering Knowledge for Health
NHS Fife
Fife Direct
FAST
Other
websites
Delivering Knowledge for Health
Finish
A truly mutual health service, supported by
empowering organisations, staff, patients and carers to
work and learn in partnership by
accessing, sharing and applying knowledge as
a vital component of improving health and delivering care.
Delivering Knowledge for Health