Transcript Pasco County Tax Collector

“Thank you for allowing us to serve you.”
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The main goal and operation at the tax
collectors office is to do just that, collect
taxes.
We collect a variety of taxes and fees from
the obvious to not so obvious
Community involvement through tag and
charity promotions
Pride ourselves on customer service and
efficiency through training and cross training
Our offices run completely on the fees
associated with each customer transaction
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Gulf Harbors (New Port Richey)
West Pasco Government Center (New Port
Richey)
Land O’Lakes (Central Pasco Government
Center)
Dade City (East Pasco Government Center)
COMING SOON! Wesley Chapel (Compark 75,
Wesley Chapel)
Hours
◦ Mon, Wed, Fri (8:30am-5:00pm)
◦ Tues, Thurs (7:30am – 6:00pm)
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Saturday (9am -1pm) *only office in the state*
Staff consists of 166 FTE Positions
Total Budget: $8,607,105
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Operations
◦ Tag Department
◦ Tax Department
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IT Department
Customer Relations
Human Resources
Finance
Support Services
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Driver’s Licenses
◦ Learner’s Permit/Road Tests
◦ Florida ID
◦ CDL (Commercial Driver’s License)
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Vehicle Titles (In state/Out of state)
◦ Vehicle Identification Number (VIN) Verifications
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Registration Renewals New/Original
◦ Manufactured Home
◦ Automobile, Motorcycle, Heavy Truck
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License Plates & Specialty Plates
Disabled Parking Permits
Auto Dealer Transactions
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Boat/Vessel
◦ Titles
◦ Registrations
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Hunting License
Freshwater Fishing License
Saltwater Fishing License
Recreational Use Permit
◦ Limited Entry Quota/Hunt program to prevent
overcrowding and harvest of game in certain areas
of Florida.
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Birth Certificates
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Real Estate Taxes
◦ Tax Certificates
◦ Tax Deed Applications
◦ CDD (Community Development District) Fees
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Business Tax Receipt
◦ Pasco Business License
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Tangible Tax
◦ Tax assessed on equipment used at a business that
is not real estate or motor vehicles that is computed
by the Property Appraiser yearly.
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Technology infrastructure support
◦ Mainframe Programming – Real Estate, Tangible
Tax, Business Tax
◦ Payment Processing
◦ Phone Tree
◦ Website
◦ PC Troubleshooting
◦ Networking & Internet
◦ Equipment Maintenance
◦ Email configuration
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Website design
Press Releases
Training
◦ New Hires
◦ Ongoing/New training
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Call Center
License Plate Promotions
Local Charity Promotions
Comment Cards
Community Events
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Personnel/Staffing needs
◦ Hiring
◦ Promotions
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Employee Benefits
◦ Health
◦ Dental
◦ Vision
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Mailings
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Renewals: Auto, Boat, Parking
Heavy Truck renewals (December)
Manufactured Homes renewals (January)
Real Estate Taxes (November)
Business Tax Receipts (June)
High speed payment processing
In House Printing
Office Courier
Ordering and Storage
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Last year our office
◦ Performed over 1 million transactions
◦ Collected over half a billion dollars
◦ Served over half a million lobby customers
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Our call center receives on average between
700 and 1000+ calls daily
Support our Troops License plate promotion
collected over $7,000 in donations for our
troops
Thank you for your attention, come see us soon!
WELCOME
Pasco County
Citizen’s Academy
2014
Supervisor of Voters/Elections!
Office Locations and
number of employees
• 4 locations:
• East Pasco Gov’t Center
• West Pasco Gov’t Center
• Land O’Lakes Professional Ctr
• Elections Support Center at BOCC
Technology Center
• 22 full time employees / 50 part time
employees / 1,200+ pollworkers (From
small elite group of highly
professional/cross-trained staff to 4th
largest employer in the county)
Budget
2014/2015 Budget = $3,052,623
$410,260.00
13%
$573,866.00
19%
Personal Services
$2,061,497.00
68%
Other Services and
Charges
Materials and Supplies
Capital ($7,000)
Hey Corley…
You only work two days
every two years, right?
Responsibilities
• Voter Registration
• Requirements
• File Maintenance
• Book Closing deadlines – 29 days
prior to an election date … no
party changes or new registrations
• UPC
2014 Voter Turnout
• Presidential vs. Midterm
• Irony of Turnout (President
vs. Local Offices)
• Australian Fine)
(7.9 million & 291 million)
2010
Election Patterns (ED, EV, VBM)
Responsibilities
• Pasco County Voter Registration
Statistics as of September 10,
2014
• Democrat …101,940
• Republican … 116,060
• Others … 85,065
Total … 303,065
Over 81% of Voting Age Population
registered per 2010 census stats
Responsibilities (cont)
• Education/Outreach
• Public events such as
Kumquat Festival, County
Fair, Business Expo,
Festivals, etc
• Schools
• Libraries
• Community Organizations
• Jury Pool Presentation(Over 40k annually)
• Purpose to encourage voters to register and
keep info up-to-date
Responsibilities (cont)
• Florida law requirement –
• Tax Collector must offer voter
registration/opportunity to update to
every person getting a license – great
partnership!!
• No excuse for persons not registering or
keeping it updated!
Election Information
• Gubernatorial Election Year
• Municipal – April 8, 2014
• Primary – August 26, 2014
• General – November 4, 2014
Pollworkers
Election Information
• Pollworkers –
• Currently train about 1,200 + for
each major election
• Training – two types
• On-line training – 2 hours for basic
information such as disability
training, election day
Prep, equipment,
etc.
Election Information
• Pollworkers (cont)
• Training – two types (cont)
• Hands-on training …
• 1 to 4 hours per task depending on
the task
• Required by Florida law for every
election (Primary vs. General)
Election Information
• Equipment Preparation
• DS 200s – 190 ballot
tabulators must be
tested/repaired/prep’d
for deployment to
polling place
• Privacy booths – 2,400
must be checked out
prior to deployment
• EViD units – 360
electronic precinct
registers must be
tested/repaired/prep’d
Election Information
• Equipment /Supply Preparation (cont)
• 130 ADA compliant
iVotronic touchscreen
units
• All supplies used on
election
election day must be
packed then checked/rechecked
and rechecked for 100% accuracy
prior to delivery to polling places
Election Information
• Polling Places …
• 111 precincts in Pasco with
• 108 actual polling locations
• In 2012 had 154 precincts in 129
locations … redistricting helped us
consolidate saving tax payers
money & be more efficient!
Election Information
• Vote by Mail ballots …
• In 2012 General
• Total Votes 215,577
• VBM 59,648
• Early Voting 60,974
• Election Day 94,321
Election Information
• Vote by Mail ballots …
• In 2014 Primary
• Total Votes 44,949
• VBM 19,442
• Early Voting 5,765
• Election Day 19,716
Election Information
• 2014 … request a vote by mail
ballot on-line at
www.pascovotes.com
• Call our office at 800-851-8754
• You can request a single election or
all elections which allows your
request for the next two Federal
generals (2016 currently)
Election Information
• EVERY mail ballot returned
with proper certification IS
counted … whether a close
election or not!
In fact, early voting and mail
ballot results are the first
to be released election
night … after polls close
Election Information
• 2014 … 8 Early Voting Sites …
• Hudson Library
• South Holiday
Library
• Land O’Lakes
Library
• New River Library
• Regency Park Library
• SOE office in New Port Richey
• Lobby in East Pasco Gov’t Center
• The Grove in Wesley Chapel
Election Information
• Requirement to vote in person …
• Must provide photo and signature
identification – such as FLORIDA
driver license or two different
forms
• Or you may vote a provisional
ballot if no appropriate ID
• A voter is never turned away
Election Information
• Post Election Day duties…
• Return of supplies (ballots, etc)
• Return of Election Day
equipment
• Reconciliation
• Canvassing Board obligations
• Post Election audit
Election Information
Additional responsibilities of SOE…
• Voter specific sample ballot mailed
about 10 days prior to each major
election
• Voter information cards
provided to every new
registration or updated
registration - can’t be used
for ID on election day provides polling location
and congressional, state
senate & state house
information
Responsibilities
Additional responsibilities of SOE…
• Petitions … We certified over
70,000 petitions for constitutional
amendments in 2014! Each petition
is manually verified with every
signature compared to our master
file
• Candidate petitions … Received by
candidates and processed aw well!
Deadline to submit was May 19th or
pay a filing fee!
General Information
Candidates …
Qualifying was June 16 - 20
Many types of candidates…
Governor/Lieutenant
Attorney General
Chief Financial Officer
Commissioner of Agriculture
General Information
Candidates cont …
State House Dist 38
2nd District Court of Appeals
(retention of 3 judges)
6th Judicial – Decided in the
Primary
General Information
Candidates cont…
County Commission 2
Mosquito Control
Lake Padgett ISD
28 CDDs with approx 70 seats
General Information
Candidates …
Each county candidate is trained by
SOE staff on campaign laws and
contribution/expenditure reporting
New Election Laws
• “One Size doesn’t fit all”
• No greater voter advocate than an
SOE!
• Why is FL always in the spotlight
with Presidential Elections? It
took days to count ballots in 2012
General (Provisional / ABS)
New Election Laws
• Changes to EV (hours/locations)
• Amendments and length
• “Curing” of unsigned VBM ballots
General Information
Questions?
Election Day Prayer
• Election Day Prayer:
–Dear God: Let the Winners
Win Big!
NO RECOUNTS!!!!!!
Myth…
We only work two times
every two years