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Jointly Creating Supply Chain Competitive Advantage Long Boat Key October 14, 2009 UTi Logo Jointly Creating Supply Chain Competitive Advantage UTi Logo About Dow Corning A joint venture of The Dow Chemical Company and Corning Incorporated Organized to explore the potential of the silicon atom in 1943 Vision: We are innovative leaders unleashing the power of silicon to benefit everyone, everywhere. Dr. Franklin J. Hyde 2 Jointly Creating Supply Chain Competitive Advantage UTi Logo Silicones come in many forms with many features Quartz Carbon Silicon Metal Fluids Emulsions Adhesives Resins Methylchloro Silanes Methyl Siloxanes These are sold and used directly or converted by our customers into their finished products. Silicones are used in millions of products around the world. Elastomers Sealants 3 Jointly Creating Supply Chain Competitive Advantage UTi Logo Dow Corning innovating around the world More than 7,000 products and related services Approximately 25,000 customers Over $5 billion in sales in 2008, globally dispersed with more than 60% outside the US Approx. 10,000 employees worldwide A global leader in silicones and high purity silicon Strong channels to market – distributors, web, commercial organization 4 Jointly Creating Supply Chain Competitive Advantage UTi Logo Dow Corning serves customers’ diverse needs… Automotive Beauty & Personal Care Chemical Manufacturing Construction Electronics Food & Beverage Healthcare Household & Cleaning Imaging Paints and Inks Power and Utility Solar Pressure Sensitive Rubber Fabrication Textile, Leather & Nonwovens 5 Jointly Creating Supply Chain Competitive Advantage UTi Logo Dow Corning – One Company, Many Big Opportunities Dow Corning Corporation Focus is on Polysilicon for Focus is on Products Focus is on Markets Semiconductor and Solar Standard Silicone Products Specialty Products & Services Industries Relentless pursuit of efficiency Relentless pursuit of innovation 6 Jointly Creating Supply Chain Competitive Advantage UTi Logo Dow Corning locations worldwide Manufacturing Sites 7 UTi Logo Jointly Creating Supply Chain Competitive Advantage Financial performance 800 Net Income, $Million Sales, $Billion 6 5 4 3 2 1 0 2003 2004 2005 2006 Year 2007 2008 700 600 500 400 300 200 100 0 2003 2004 2005 2006 2007 2008 Year 8 UTi Logo Jointly Creating Supply Chain Competitive Advantage UTi Financial Highlights (FY09) Revenues 5,000 CAGR = 19% 4,3664,544 3,548 4,000 • Revenues: 1,216 1,200 Income: $154 million* • Net Income – $97 million continuing ops: ($0.97/share)* 1,000 FY09 769 800 400 0 FY07 960 • Operating 2,000 FY05 1,489 1,546 CAGR = 19% $4.5 billion • Net Revenues: $1.5 billion 2,775 2,251 3,000 Net Revenues 1,600 UTi Worldwide (UTIW Listing on Nasdaq) 0 FY05FY06FY07FY08FY09 Comprehensive Global Network • • • 20,415 employees Owned Freight Forwarding locations in 288 cities in 62 countries 200 Logistics Centers in 26 countries (26.4 M ft.2) Six Major Industry Verticals • • • • • • Retail, Consumer Products Fashion and Apparel Pharmaceutical Chemicals Automotive and Assembly Hi-Tech and Consumer Electronics Service Lines • Air freight and ocean freight forwarding • Customs Brokerage • Contract Logistics • Truck Brokerage and Distribution • Supply Chain Management Services * Excludes impairment, restructuring and severance charges of $130.6 million /$109.5 miillion after taxes April 2009 9 UTi Logo Jointly Creating Supply Chain Competitive Advantage Scope of our Partnership is Global and evolved step-by-step Services Ocean Freight Forwarding Air Freight Forwarding Customs Brokerage Contract Logistics 1996 1997 Europe Europe 1998 1999 Global 2000 2001 2002 2003 2004 2005 2006 2007 2009 RawRaw Material (Si Material Metal) Global Mexico Cross Border Canada Distribution Duty Drawback (Lost in 2005) Europe Europe LLP LLP Houdeng Routing Ctr Multibase France Turkey Platform China 3rd Pillar China Plant & Equipment Moves Recyclables Moves 2008 China & India 10 Jointly Creating Supply Chain Competitive Advantage UTi Logo Paradigm Shifts for Dow Corning Local Buying Global / Local Buying Multiple Processes Single Process Internal Expertise Multiple Providers Port-to-Port Costs Scattered Reporting “Out” Source Single Global Provider Door-to-Door Costs Global / Local Reporting Carrier Pricing Models Focus on Enterprise Business Unit Optimization Per Kg. Charges Extended Enterprise Global / BU Optimization Local Service Optimization Global / Local Optimization Jointly Creating Supply Chain Competitive Advantage UTi Logo Single Sourcing Drives Innovation • Single source International Transportation and Brokerage. • Statistical Process Control to create a Predictability Index • Gain transparency to transportation costs (open book approach and Shared Ocean Solution) 12 Jointly Creating Supply Chain Competitive Advantage UTi Logo Visibility Is Important • First Chemical company to link to UTi’s global uTrac system that tracks the status of all UTi shipments. • First company to break 5000+ queries per month from uTrac. • SAP tied to a single source of transportation data (uTrac) equals increased data integrity. 13 Jointly Creating Supply Chain Competitive Advantage UTi Logo System Connectivity via EDI • IT Integration EDI interfacing • E-invoicing SAP access • EDI interfacing for: – Delivery information – Goods issue – ADD capturing SAP Access – UTi staff working on DC SAP Electronic invoicing – UTi supplies Dow Corning with a monthly einvoice (excel file) containing data-elements as agreed with Dow Corning. – The file permits Dow Corning to automatically upload the cost information into SAP linked to the cost centres in SAP. – The e-invoice together with the Freight Rate Database (FRD) facilitates the invoicing check for Dow Corning – Quality of the data-entry is continuously monitored. 14 Jointly Creating Supply Chain Competitive Advantage UTi Logo Beyond Freight Forwarding • Gain share warehouse (Houdeng) • Consistent cost savings / avoidance or service improvement every year since the beginning of the contract. 79.785 Delivery line items received GMP QS 9000 ISO 9001/2008 Responsible Care 132.512 tons dispatched SEVESO II 28.203 Deliveries received 85.290 Deliveries dispatched Houdeng Warehousing & Freight Management 129.886 tons received 200.043 Delivery line items dispatched 294.066 Picking transactions 15 Jointly Creating Supply Chain Competitive Advantage UTi Logo Six Sigma Approach Introduced UTi to a 6 sigma approach to quality • Jointly developed an emergency response plan as a 6 σ project. • UTi actually provided Green Belt training to Dow Corning employees during this project. 16 Jointly Creating Supply Chain Competitive Advantage Dow Corning Global Supply Chain Raw materials & Indirect material UTi handles Silicon metal shipments To the Barry basic plants Regional warehouses store and then fill orders going to both DCC plants and directly to customers. These warehouses consolidate shipments whenever possible. UTi handles the European Warehouse. From this warehouse, regional customers receive their deliveries via truck. DCC locations and direct customers receive their shipments via Air or Ocean. UTi Logo Basic plants in Carrollton, KY / Barry, Wales UK / Zhangjiagang, CN. Basic plants produce & ship intermediate building block chemicals to finishing plants and regional warehouses. There are also specialty plants that ship to the end customers or regional warehouses. Local finishing plants complete the mfg process and package final product in to consumer packs. Final shipments are sent to DCC clients. Recyclables To China & India 17 Jointly Creating Supply Chain Competitive Advantage UTi Logo Accomplishments Value to Dow Corning Single sourcing of International Transportation $4.9 million per annum Houdeng savings and Implementation new Houdeng organization About € 5.000.000 Transit Time Report Increase in TT predictability and inventory reduction. Project management approach to problem solving Silicon Metal Project $20 million in cost savings (2000) 15 Onsite Resources Free resources to help UTi to support Dow Corning Coupling savings & ENCO containers freezing Proposed fix to a local problem Heavy Equipment Investment to DCC JINCHEON Plant $825,000 savings Maximizing operational efficiency ; easy & useful container loading, unloading for export-import Rusted drums emergency situation DC has saved business with key customers Infocube / Volume Cost Report Increased analysis & reporting capabilities. Freight cost visibility C-TPAT implementation Houdeng + Houdeng audit by US customs DC received Tier 3 status by Ctpat – Tier 3 is the highest, only 300 out of 7000 companies in it 20’ vs. 40’ Container Usage Project $3 million dollars in direct savings in 2005-2007 18 Jointly Creating Supply Chain Competitive Advantage UTi Logo Communication Structure for a Global Partnership • UTi Account Management structure facilitates teamwork • UTi Global • Joint UTi-Dow Corning Regional Management Teams • Joint UTi-Dow Corning “local” review meetings • Joint UTi-Dow Corning communication matrix in order to guarantee effective communication on all levels 19 Jointly Creating Supply Chain Competitive Advantage UTi Logo Dow Corning Approach 1) Reach / Presence (how global) 2) Knowledge 3) Team set up to serve your company 4) IT capabilities 5) Risk mitigation 6) Costs and value 1) sponsorship and ownership 2) senior level involvement & drive 3) management and coordination 4) execution 20 Jointly Creating Supply Chain Competitive Advantage UTi Logo UTi Lessons Learned • • • • • Think like the client Set joint goals Learn to speak the same “language.” Cultural fit is important Never Rest – pursuit of continuous improvement • Seek Feedback and Problems - Quick Resolution Process • Dedicated team – starting from the senior level going to the desk level 21 A Decade of Global Partnership 1998-2008 22