Technology and the “New Normal” at Winona State University Thriving in a world of continuous change Technology Fee Presentation

Student Fee Management Committee – 2014

Overview of Presentation

• ITS Organizational Structure • Governance • Planning • Funding for IT @ WSU • e-Warrior: Digital Life and Learning Program • Technology Fee • A taste of the road ahead

Units in ITS

User Services Development and Web Support Services Infrastructure Services Teaching, Learning, and Technology Services Dean Feller, Director Robin Honken, Director David Gresham, Director Ken Graetz, Director

IT Planning

New Technology Master Plan Approved in Spring 2013 Runs from July 2013 – June 2016

Technology Master Plan (Goals and Objectives) Assessment Plan (Selecting Instruments) Document Efforts Collecting Information Analyzing Reflecting on Information Year End Report FY10 Year End Report FY11 Year End Report FY12 Assessment Report Acting on Information

Reference - HLC Visitation Team Report Evidence that Core Components are met

Component 2C: The organization’s ongoing evaluation and assessment processes provide reliable evidence on institutional effectiveness that clearly informs strategies for continuous improvement.

The team observed that the assessment processes with regard to non-academic units are well planned and quite robust. Feedback loops are part of each plan with decisions made, based on results of assessment. For example,

the campus technology plan includes a data collection plan, sets measureable goals, and defines metrics for goal achievement. The team viewed this plan as quite impressive and a model for other units within the institution and elsewhere .

Governance

• All University Technology Committee (AUTC) (2) • E-Warrior: Digital Life and Learning Review Committee (5) • Student Technology Fee Review Committee (5)

Funding Sources for Information Technology

• e-Warrior: Digital Life and Learning Program Fee* • Student Technology Fee* • General Fund * Represents nearly 90% of the IT budget

What do student fees for technology do?

IT is asking for no increase in the Tech Fee

Per Credit

FY12

$7.40

Per Semester $103.60

Per Year $207.20

FY13

$7.40

$103.60

$207.20

FY14

$7.40

$103.60

$207.20

FY15

$7.40

$103.60

$207.20

WSU Student Technology Fee What is proposed?

Student Help ($292,900)

• Student staffing for walk-in support positions • Student Technology Fee and e-Warrior Program supports over 113 student Positions

Salaries ($380,787)

• Nine Full-time Staff – Help desk phone support – onsite support – classroom support – network support

• • • •

Equipment ($390,000) Servers

– Email – Storage – Portal – Web (Course) – Streaming Media

Classroom Upgrades

– Projectors – A/V Systems – Podiums – Phones

Network Switches (111 Comm. Closets) Wireless Access Points

Repair ($47,000)

• Printers • Datacenter – fire protection – electrical needs – cooling

Maintenance Contracts (Hardware) ($30,000)

• Network Switches • Wireless Access Points • Storage Area Network • Servers

Software ($240,000)

• Server – OS & Database • Utility – Antivirus, AntiSPAM, Backup, Network Monitoring Tools, & Remote Access (VPN) • Applications – All the Adobe Products, SAS, SPSS, ArcGIS, EMS, and Jump

Software Maintenance ($62,000)

• Server – OS, Database, etc • Network – Monitoring Tools, Intrusion Detection, Security

Supplies and Materials ($140,000)

• Student and Public Printers – Paper – Toner – Consumables • Wiring Supplies

Purchased Services ($20,000)

• Video (ITV) Support • Printing Services and Cleaning • Wiring and Cabling Contracts

Campus Card ($100,000)

• Controlled by the Campus Card Office for maintaining and building the service.

Recent Development: Increased Campus Bandwidth

• Residence Halls – Last year 300 MB to 700 MB – This year 700 MB to 1 GB

Taste of the Road Ahead

Anytime, Anywhere Content Consumption Content Creation

Taste of the Road Ahead

Taste of the Road Ahead

Taste of the Road Ahead

Support academic transformation in several critical, new learning spaces.

(General Classrooms, Nursing & Business)

Questions