Transcript 無投影片標題 - NTUIM PhD Forum (資管博士論壇

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Broaden View of MIS
Research and Disciplinary
雲科大資管系：方國定
我國研究的隱憂
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4.
1. 研究的完成，只在於『為研究而研究』；
2. 研究的歷程不在於解決問題，而只是『玩
弄工具』；
3. 研究結果只是『研究工作的結束』，並
未有『確實的結果』出現。
4. OEM的學術研究
5. 無關痛癢
Characteristics of Goods Research
1.Purpose clearly defined
2.Research process detailed
3.Research design thoroughly planned
4.Limitations frankly revealed
5.High ethical standards applied
6.Adequate analysis for decision maker’s needs
7.Findings presented unambiguously
8.Conclusions justified
9.Research’s experience reflected
Research Relevance的要求
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主題：必須為實務界關心的議題
Implementable: 研究結果必須為確實可
行
Critical Thinking: 研究結果必須提出前瞻
的觀點與創新的典範
Style and Tone: 報告必須通俗易懂
Measurement Questions
Level 5
Investigative Questions
Level 4
Research Questions
Level 3
Level 2
Management
Questions
Management
Dilemma
Level 1
Management-Research Question Hierarchy
資管的構成要素
Information Systems
Mgmt
Computer Tecgnology (Data,
software, hardware)
Management Science (Problems,
models, solvers)
Human and Organization (individuals,
organizations, institutions)
影響資管研究的力量
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資訊科技的發展
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實務應用的演進
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Mainframe, PC, Internet
3GL, 4GL, Visual development, Web
services
TPS, DSS, AI/ES,SIS, e-Business/EC
理論建立的需求
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Generalization of observations
Research Process
Apply Valid
Research
Methodologies
+
Understand
the Research
Domains
Results
Contribute
to the
body of
knowledge
Body of Knowledge
Knowledge of
Research
Methodologies
+
Knowledge of
Research
Domains
A Framework of Research
點、線、面、趨勢考量
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點：IS keywords
線：IS themes,
面： IS theories
趨勢： IS Key Issues
A Keyword Classification Scheme
for IS Research Literature
A
B
C
D
E
F
G
H
I
REFERENCE DISCIPLINES
EXTERNAL ENVIRONMENT
INFORMATION TECHNOLOGY
ORGANIZATIONAL ENVIRONMENT
IS MANAGEMENT
IS DEVELOPMENT AND OPERATIONS
IS USAGE
INFORMATION SYSTEMS
IS EDUCATION AND RESEARCH
MIS Quarterly, 1993
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1987—1992
MIS Quarterly, JMIS, Information &
Management, Management Science, &
Communication of ACM.(1300)
A
AA
AB
AC
AD
AE
AF
AG
AH
AI
AJ
AK
AL
AM
AN
AO
AP
BEHAVIORAL SCIENCE
COMPUTER SCIENCE
DECISION THEORY
INFORMATION THEORY
ORGANIZATIONAL THEORY
MANAGEMENT THEORY
LANGUAGE THEORIES
SYSTEMS THEORY
RESEARCH
SOCIAL SCIENCE
MANAGEMENT SCIENCE
ARTIFICAL INTELLIGENCE
ECONOMIC THEORY
ERGONOMICS
POLITICAL SCIENCE
PSYCHOLOGY
E IS Management
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EA
EB
EC
ED
EE
EF
EG
Data Resource Management
Personnel Resource Management
Hardware Resource Management
Software Resource Management
IS Project Management
IS Planning
Organizing IS
E IS Management
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EH IS Staffing
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EI IS Evaluation
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EJ IS Control
EK IS Security
EL IS Management Issues
EI02 EVALUATI0N CRITERIA
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E10201 Effectiveness
UF System effectiveness
E10202 Efficiency
UF System efficiency
E10203 User friendliness
UF User orientation
E10204 IS performance
UF EDP performance
UF Performance incentives
E10205 Productivity
E10205.01 Programmer productivity
E10205.02 Managerial productivity
E10205.03 Office productivity
E10205.04 Organizational productivity
E10205.05 Group performance
(1/4)
EI02 EVALUATI0N CRITERIA(續)
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E10206 Quality
E10206.01 System quality
UF Software quality
E10206.02 Information quality
USE Information attributes
E10206.03 Service quality
E10207 User satisfaction
UF User information satisfaction
E10208 IS Utilization
UF IS Use
UF System use
UF Computer use
UF Information utilization
E10209 IS Reliability
UF Software reliability
E10210 IS flexibility
(2/4)
EI02 EVALUATI0N CRITERIA (續)
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E10211 IS impacts
E10211.01 Organizational impacts
E10211.02 Social impacts
E10212 Size of backlog
E10213 Cost
E10214 Computer performance
E10214.01 Response time
UF Turnaround time
E10215 Ease of learning
E10216 Information overload
E10217 System errors
E10217.01 Program correctness
E10218 IS development time
UF Software development time
E10219 Semantic integrity
E10220 IS development effort
UF Software development effort
(3/4)
EI02 EVALUATI0N CRITERIA (續)
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E10221
E10222
E10223
E10224
E10225
Risk
Complexity
Accessibility
Sophistication
Strategic impact
(4/4)
Rankings of 38 IS and IS-Retated Journals
Num
Rank Journal
Top High Med Low NII Resp Score
1
2
3
4
5
81
80
65
38
24
Management Science
MIS Quarterly
Communications of the ACM
Decision Sciences
Journal of Management
Information Sys
6 Journal of the ACM
7 ACM transactions on various
subjects
8 IEEE transactions on various
subjects
9 ACM Computing Surveys
10 Harvard Business Review
11 Computer(IEEE)
12 Information and Management
13 Sloan Management Review
25 4 4 0
33 8 1 1
37 11 4 0
47 23 10 1
39 29
4 1
32 35 15
28 36 33
22 39 27
20
29
13
10
14
114
123
117
119
97
3.61
3.54
3.39
2.93
2.84
13 4 99 2.79
9 0 106 2.78
8
42 31 15
37 40 14
33 33
8
45 36 12
45 36 13
1
97 2.75
1 109
6 126
3 90
1 104
4 112
2.60
2.55
2.50
2.49
2.46
Rankings of 38 IS and IS-Retated Journals
Num
Rank Journal
14 Journal of Information
Systems Mgt
15 Information Systems
16 Information Resources
Management Jrnl
17 Journal of Systems
Management
18 Journal of Information
Management
19 ACM Special interest Group
pubs
20 Journal of Computer
Information Sys
21 Journal of Information
Science
22 Journal of Computer and
System Sci
23 Information Processing and
Mgt
24 Software Practice and
Experience
Top High Med Low NII Resp Score
5 24
36 17 4
86 2.10
5 16
2 25
28 21 1
43 22 4
71 2.04
96 1.99
11 14
36 31 3
95 1.99
3 16
35 18 3
75 1.97
4 21 48
31 1
105 1.96
4
16
28 25 3
76 1.91
3
16
22
65
2
11
24 20 4
61 1.79
2
10
32
24 3
71
2
10
21
22 5
60 1.70
16 8
1.85
1.77
Rankings of 38 IS and IS-Retated Journals
Num
Rank Journal
Top High Med Low NII Resp Score
27 Information Society
28 Jrnl. Of the American Soc.
For Info. Sci.
29 Datamation
30 Database Programming and
Design
31 office:Technology and
People
32 Data Management
33 Infosystems
34 Jrnl. Of the Assoc. for Educ.
Data Sys.
35 Computerworld”In Depth”
section
36 Computer Decisions
37 Computer Management
38 Government Data Systems
0
1
7
10
21 21 4 53 1.58
23 24 8 66 1.58
1
1
20
9
39 40 16 116 1.57
26 22 11 69 1.52
2
9
27 32 10 80 1.51
1
2
0
11
10
7
27 37 10 86 1.49
31 40 12 95 1.47
26 26 12 71 1.39
0
8
34 52 12 106 1.36
0
0
1
6
4
5
26 41 9
19 37 8
12 21 27
82 1.35
68 1.28
66 .97
Additional Journal
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Information System Research
International Journal of Information
Management
Decision Support Systems
Important IS Conferences
International Conference on Information Systems (ICIS)
Hawaii International Conference of System Sciences
(HICSS)
Americas Conference on Information Systems (AMCIS)
Pan Pacific Conference On Information Systems (PCIS)
Europe Conference On Information Systems (UCIS)
Decision Sciences Institute Annual Meeting (DSI)
Information Resource Management Association
International Conference(IRMA)
Information Systems Research Thematics
Themes
Relationships
Categories
Research Questions
Characterizing the ISR Submissions Stream
Information System Research,
1993
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1987—1992
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ISR submissions (397)
TABLE 2
Thematic Areas and Their Categories
Theme:
Computer-supported Cooperative Work
Decision Support and Knowledge-based
Systems
(1/3)
Categories:
computer-supported cooperative work
Information and Interface
information economics
information and managerial decision
making
human-computer interaction
DSS design
DSS model management
DSS development and implementation
DSS outcomes
DSS applications
expert system applications
expert system design, evaluation, and
performance
TABLE 2
Thematic Areas and Their Categories(續)
Systems Projects
Evaluation and Control
(2/3)
system development process
system project estimation
tools and techniques in system
development
user involvement
requirements analysis and
modeling
data modeling and database
design
software maintenance
IS performance evaluation
data management
computer resource allocation
IS security and control
IS ethics
IS personnel
TABLE 2
Thematic Areas and Their Categories(續)
Users
Economics and Strategy
Introduction and Impact
IS Research
(3/3)
IS-user relationships
user perceptions and attitudes
user information evaluation and
satisfaction
(user involvement)
end user computing
IS economics
IS, strategic management, and
business outcomes
inter-organizational information
systems
information systems implementation
information technology diffusion
organizational outcomes
IS typologies
IS research
IS Research
DSS design
Information
& Interface
Computer
Supported
Cooperative
Work
information
&managerial
decision making
Decision Support &
Knowledge-Based
Systems
organizational
outcomes
IS,strategic
Management , &
Business outcomes
IS economics
Introduction
& Impact
IS implementation
Economics
& Strategy
Computer resource
allocation
IS performance
evaluation
Evaluation
& Control
user information Users
evaluation &
satisfaction
user perceptions
& attitudes
user involvement
FIGURE3.Prominent Bridges Among the Thematic Areas.
Systems
projects
IS economics
IS research
System development
process
IS-user
relationships
IS
implementation
IS performance
evaluation
user perceptions &
attitudes
computer
supported
cooperative
work
DSS development
& implementation
user information
Evaluation &
satisfaction
user involvement
(see systems projects)
Information
technology
diffusion
computer
resource
allocation
Information &
managerial
decision making
requirements
analysis &
modeling
end user
computing
IS ethics
data
management
IS implementation
organizational
outcomes
tools & techniques
in system
development
data modeling
& database
design
CAIS (Communication of the Association
for Information Systems), 2004
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1991--2000
ISR, MISQ, JMIS, MS, Decision
Science(993)
203 theories
Figure1. An Ontology of IS Theories
Table1. Theoretical Frameworks and
Number of Papers Per Year
Table 4. Change of Dominant
Theoretical Frameworks
LIST OF IS THEORIES
IS Key Issues Related Work
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1982
1984
1986
1989
1992
1995
2000
Table 2. 1994-95 key-issue Framework
Rank
1
2
3
4
5
6
7
8
9
10
Key lssue
Building a Responsive IT Infrastructure
Facilitating and Managing Business Process Redesign
Developing and Managing Distributed Systems
Developing and Implementing an Information Architecture
Planning and Managing Communication Networks
Improving the Effectiveness of Software Development
Making Effective Use of the Data Resource
Recruiting and Developing IS Human Resources
Aligning the IS Organization Within the Enterprise
Improving IS Strategic Planning
(1/2)
Mean Standard
Rating Deviatio
n
9.10
7.79
7.73
7.62
7.58
7.50
7.46
7.31
7.11
6.82
0.096
1.19
1.38
1.50
1.40
1.86
1.62
1.70
2.02
2.02
Table 2. 1994-95 key-issue Framework(續)
Rank
11A
11B
13
14
15
16
17
18
19
20
Key Issue
Implementing and Managing Collaborative Support
Systems
Measuring IS Effectiveness and Productivity
Increasing Understanding of IS Role and Contribution
Facilitation Organizational Learning
Managing the Existing Portfolio of Legacy Applications
Facilitation and Managing End-User Computing
Using Information Systems for Competitive Advantage
Planning and Integrating Multi-Vendor Open Systems
Developing and Managing Electronic Data Interchange
Outsourcing Selected Information Services
(2/2)
Mean Standard
Rating Deviatio
n
6.59
6.59
6.53
6.48
6.31
6.23
6.18
6.04
5.91
5.40
1.91
2.01
2.02
1.87
2.03
1.88
2.12
1.86
2.00
2.03
Key information management issues in Taiwan
Key IM issues
Top management support
Improving communication with endusers
Goal alignment
Creating business competitive
advantage
Is strategic planning
Data security
Organizational location of IS
department
Data resources
Integration of information technologies
Database management systems
Information architecture
Improving software development
quality
Recruiting training and career
development of IS personnel
Section 1 rank Section 2 rank
(average)
(average)
Total
rank
Public
rank
1(6.20 )
2(6.13 )
4(5.98 )
5(5.95 )
6(5.94 )
3(5.99 )
7(5.93 )
8(5.88 )
11(5.78 )
10(5.83 )
13(5.66 )
12(5.68 )
19(5.51 )
1(9.66)
3(12.20 )
2(12.09 )
4(13.52 )
5(13.6 )
8(17.75 )
6(13.99 )
7(15.80 )
9(18.14 )
10(18.50 )
12(19.32 )
14(19.52 )
11(18.59 )
1
2
3
4
5
5
7
8
9
9
11
12
13
1
2
5
11
3
6
3
7
9
9
8
17
13
14(5.64 )
16(5.60 )
9(5.86 )
17(19.98 )
16(19.61 )
23(21.23 )
14
15
15
18
18
13
研究的調查（梁定澎教授）
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針對過去資管國外主要期刊的分類整理，
共調查3841國外期刊論文
調查期刊包括：MIS Quarterly, JMIS,
ISR, CACM, MS, DS,DSS, I&M共8種
研究樣本
Classification Scheme
Ten Categories of Issues
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Human: individual, group, organization,
Social issues
Systems: Concepts and methodology,
system development, system
application
Technology and analysis models
Management
Research method and philosophy
Distribution of Research Topics
Trends in Five Research Areas
資訊管理的發展階段
時期
研究重點
研究方法
處境與關鍵因素
萌芽期
建立研究架構
發掘研究方向
架構分析
意見陳述
研究方法不慎重視
借用其他領域的理
論
發展期
(1985—1991)
行為認知研究減少
系統面研究增加
引入個案支持論點
重視歸納性實證研
究
方法嚴謹
研究的質與量增加
MIS交流園地成立，
MIS Quarterly，
ICIS，
茁壯期
(1992-1998)
創新性與影響性
選擇最適合的研究
方法
研究主題、方法繁
多
ISR出版
紮根期
(1999-2001)
一般性與科學性
多元研究方法
研究結果的嚴謹性
理論的建構與驗證
學域自主性與相關
性的建立
(1980—1984)
未來研究方向
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科技的變化與應用，如platform 的改變
(Web services, mobile computing)
管理面的探討（如EC對business的Impact,
Internet marketing).
理論（本土）的深化發展 Vs. OEM的省思
未來研究方向(Hirschheim and
Klein )
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Sense making
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Action research
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Deconstruction
Association for Information
Systems
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http://www.aisnet.org/
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AIS Special Interest Groups
AIS Special Interest Groups
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SIGABIS (Agent-Based Information Systems)
SIGADIT - (Coming Soon)
SIGCCRIS - (Special Interest Group on Cross-Cultural Research in Information Systems)
SIGDSS (Decision Support, Knowledge and Data Management)
SIGEBIZ (E-Business)
SIGe-Culture (e-Culture)
SIGe-Gov - (Electronic Government)
SIGED: IAIM (Education)
SIGENTSYS (Enterprise Systems)
SIGGIUIT (Global Improvements Using IT)
SIGHCI (Human-Computer Interaction)
SIGHealth (IT in Health Care)
SIGISAP (IS/IT Issues in Asia Pacific)
SIG IS-CORE (Information Systems - Cognitive Research Exchange)
SIG ISO (IS Outsourcing)
SIGISDC - (Information Systems in Developing Countries)
SIGITPM (IT Professional Management)
SIGLEAD (Leadership in IT)
SIGODIS (Ontology Driven Information System)
SIGPAM (Process Automation and Management)
SIGPhilosophy (Philosophy and Epistemology in IS)
SIGRLO (Reusable Learning Objects)
SIGSAND - (Systems Analysis and Design)
SIGSEC (Security)
SIG-ASYS (Accounting Information Systems)
SIGSEMIS (Semantic Web and Information Systems)
謝謝指教
Q
&
A