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Transcript Slide 1

Denison Consulting Welcomes You To The

Your Host for Today’s Webinar Bryan Adkins CEO, Denison Consulting

Today’s Agenda

 20 Min: Status check: Questions and comments on content Pre-Course Work Case Study and/or eWorkshop so far  45 Min: Case Study: Consumer Products Company  25 Min: The Denison Solutions, Your Pilot Surveys and Next Steps

Status Check

What are your questions from what we have covered so far?

Mergers & Acquisitions

Consumer Products Co. Case Study

The Background…

     Merger of 2 consumer products companies – both over 50 years old – and former competitors Organization’s leaders see value in using the Denison Model Decided not to conduct Denison Culture survey just prior to - or immediately after the merger ± 6,500 employees (post-merger) New leadership team is a combination of execs from each legacy company 6

Consumer Products Merger

  How might you utilize the Denison Model without conducting the survey in the early stages of the merger*?

Are there areas of the Model that you would place greater emphasis?

*Early stages = first 6 - 9 months of the integration effort 7

Mergers & Acquisitions

Consumer Products Co.

The Rest of the Story…

The 100 Most Powerful Women: Susan Ivey

Ivey has maintained the company's market share, and the company has consistently beat analysts' expectations. The stock has risen 33% since her post merger takeover in 2004. “For those history buffs among us, or for anyone who has ever played a sport or cheered for your favorite team…you know what it takes to win battles…you know what it takes to win championships. It is a camaraderie, an esprit de corps, a common interest. For us, its company culture – the way we think…the way we act…and the way we operate as an organization. Show me an army, a team or a company that has achieved greatness…that have been winners…and I’ll show you a group of individuals with a well-defined culture, brought together in a common interest, with clear goals and a passion for success.” 9

The First 18 Months… August-December

New company – A Single High-Performance Culture Immediate all-employee meetings Sales force integration Launched Core Values Leadership Team offsite 100 Day Milestones celebrations Focus Groups Formed High Performance Culture integration teams 10

The First 18 Months… January - July

Defined Vision and Roadmap Cross-functional Leadership classes First Denison Culture Survey focus on Empowerment and Creating Change Action planning ‘off-sites’ for each function Functional engagement plans created New performance management process rollout “Roadmap” exhibits installed 11

9 Months Post-Merger

The First 18 Months… August-December

First annual “Employee Appreciation” week & picnic “Road to Rewards” pay & benefit changes finalized  New online tools, Q&A sessions on all shifts “Roadmap” exhibits installed Change classes for over 800 managers using mini-Denison 360 Denison Change Monitor survey launched 19

Did We Mention…

Integration of 1,200 new employees, equipment transfers, facility closings New business/portfolio strategy Continuous Productivity Improvement initiatives launched Replaced 70 systems with SAP 20

More color and high scores are nice but…

What Really Matters Is…

    Stock price up SUBSTANTIALLY   Pre-merger stock price of $57.00

Immediately after merger $70.00

 18 months after the merger: $104 -$115 Dividend up to $5 per share annually Exceeded all key financial and market-share targets Resulted in highest-ever performance bonus payout to employees 22

Who is Moving the Needle?

Continuing to Develop & Sustain a High-Performance Culture

Growth Strategy

Develop and Sustain

Potential Targets

‘One’ Business

Due Diligence

Cultural Integration

The Change Monitor 24

Tracking Change Over Time

The Parallel Path Approach to Driving Culture Change

Organization-wide actions (Empowerment & Creating Change) Functional Engagement Plans (Empowerment, Creating Change…1 or 2 others) Functional Engagement Plans (Empowerment, Creating Change…1 or 2 others) Leader/Manager Actions (360 feedback, Personal Leadership Agenda)

Remember…Culture Data Should

drive honest conversations among the collective about ‘the way we do things around here’ that… 2.

lead to thoughtful actions and… 3.

results in higher

performance

The Denison Product Suite

Denison’s Core Products

Culture Change Solutions Leadership Development Solutions

    Culture Survey (60 items) Custom Content Modules Customizable Change Monitor pulse survey   Leadership Survey (96 items) Change Monitor 31

The Denison Content Modules Innovation Commitment Engagement Trust

 Short instruments that may be added to the assessment process  Brief (5-7 items), reliable, and valid measures  Benchmarked against a database of organizations  Data reported in means and percentiles  Supplements the information provided by the DOCS 32

Denison Change Monitor Surveys

   Choose 2-3 indexes to resurvey Implemented 3-6 months after initial survey Increases accountability and follow through 33

The Culture Snapshot

Developed in Partnership with Leader OnBoarding

The Culture Snapshot

        Increases probability of leader success and retention Reduces the cost of onboarding new leaders Faster integration Increased employee satisfaction Higher probability of organizational success A subset of the standard culture survey (32 items) Administered to a select group of raters early in a new leader’s tenure Designed as a tool to build early understanding of the culture of the new leader’s operation, department, or unit

The Culture Snapshot Qualification Workshop

If you support New Leader transitions, you should attend the

Culture Snapshot

Workshop and learn:     The important role culture plays in New Leader success A powerful way to partner with New Leaders in understanding, and taking action on, their culture How you can mitigate New Leader risks and associated costs Held at the Denison Headquarters in Ann Arbor, MI   Next Workshop is May 9 th , 8:00 am - 4:00 pm Register on the Denison website: http://www.denisonconsulting.com/events/workshops/ culture-snapshot-workshop

The Denison Leadership Potential Report

Developed In Partnership with Hogan Assessments

The Leadership Potential Report The Leadership Potential Report The Leadership Potential Report Scoring Key

The Leadership Potential Report

    Taking Hogan’s personality and values assessment results and mapping them to Denison Leadership Development competencies Unlocks real power by combining personality and values with predicted potential leadership competencies A detailed assessment report for use in selection and leader development Different developmental recommendations based on combination of potential and performance scores

The Leadership Potential Report

    Based on Hogan’s three main assessments:    Hogan Personality Inventory (HPI) Hogan Development Survey (HDS) Hogan Motives, Values and Preferences Inventory (MVPI) 30-45 minutes completion time Generated on existing Hogan scores mapped onto Denison’s Leadership Development competencies Reports generated through Hogan’s online platform

Getting Started with Denison Consulting

Your Denison Solutions Pilot Package 25 person Denison Organizational Culture Survey Pilot 1 Person Leadership Development Survey OR

Your pilot package includes the full survey of your choice, full report generation, and basic interpretation and feedback on results from a Senior Denison Consultant.

Consultant Essentials

 Learning the Basics  Understanding Denison’s Solutions  Selling the Solutions  Sample Proposals  Preparing for the Survey  Interpreting the Results  Linking to Denison  And more……………..

Denison Support Services

       Communication plan Translations Survey customization Survey administration Monitoring Report generation Custom reports  Technical support

Consultant Essentials

        Custom item development Custom report development Qualitative analysis Statistical analysis Sampling Mapping Best Practices research Internal benchmarking and custom composites  

Solutions

Support on presentations, proposals, and resources throughout client engagement Analysis & debrief of results 44

Evaluations

Thank You!

Appendix

Leading Change Teaching Case

North American Auto Supplier

Teaching Case Culture Results 2003, 2004

Thought Questions

 What are some of the actions that you think accounted for the significant progress made from 2003 to 2004?

 What are your recommendations for keeping the momentum going?

Slide 1

Transcript Slide 1

Denison Consulting Welcomes You To The

Your Host for Today’s Webinar Bryan Adkins CEO, Denison Consulting

Today’s Agenda

Status Check

Mergers & Acquisitions

Consumer Products Co. Case Study

Mergers & Acquisitions

Consumer Products Co.

The Rest of the Story…

More color and high scores are nice but…

What Really Matters Is…

Who is Moving the Needle?

Continuing to Develop & Sustain a High-Performance Culture

Tracking Change Over Time

The Parallel Path Approach to Driving Culture Change

The Denison Product Suite

Denison’s Core Products

The Culture Snapshot

The Denison Leadership Potential Report

Getting Started with Denison Consulting

Evaluations

Thank You!

Appendix

Leading Change Teaching Case

Teaching Case Culture Results 2003, 2004

Thought Questions

Directory