Transcript Slide 1

Enterprise Continuity Management Program
Enterprise Continuity
Management Program
Program Overview to the
BCP Advisory Board
01/15/09
David Lindstedt ([email protected])
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Enterprise Continuity Management Program
Agenda
• Continuity Plan Status and Objectives:
– 2008
– 2009
– Beyond…
• LDRPS 10 Migration
• Annual “Reflections”
• BCP Federation
• Questions?
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Enterprise Continuity Management Program
Continuity Plan Status and Objectives
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2008 FEMA-Led University-Wide Tabletop Exercise
Enterprise Continuity Management Program
New ECMP Team Member!
• Matt Baldwin, CBPC
• Over six years BCP experience with Nationwide and
Chase
• Wealth of expertise with business continuity, IT DR,
and strategic direction
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Enterprise Continuity Management Program
OSU Plans in LDRPS (194 new in 2008)
Area
Current LDRPS Plans
Business and Finance*
67
CFAES (Columbus)
23
County Extension Offices*
89
Department of Athletics
24
Office of Academic Affairs*
16
Office of the CIO
14
Office of Human Resources
14
Office of Research
7
Pandemic Flu (all areas)
61
Regional Campuses (incl. all Wooster / ATI)
47
Student Life
57
Other (University Communications, etc.)
5
Templates, BEAP, etc
41
Total
459
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Enterprise Continuity Management Program
Active Work Group Status
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Enterprise Continuity Management Program
4-Year Non-Academic Rollout Schedule
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Enterprise Continuity Management Program
Partnerships and Collaboration
• Planning Partners
– B&F = Gabrielle Reissland
– County Extension Offices (88) = Aletha Reshan
– OAA = TBD (Q1 09?)
• Business Resilience Group (BRG)
– Emergency and preparedness reps from across the
university and medical center
– Shared resources, information, expertise, and lessons
learned
– Enterprise-wide coordination
– (2009 = Virtual EOC software customization and
administration)
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Enterprise Continuity Management Program
ACTION
(+ Owner)
Flow of Incident Response
Emergency Response
(Fire Dept., Public
Safety, EHS, Others)
Evacuation /
Shelter-in-Place
(All Affected)
Business Continuity
(Individual Units /
Departments)
University Emergency
Operations Center
(EOC) if needed
(University Leadership)
Guiding
Document
Time
Building
Emergency Action
Plan [formerly
EOEP] (EHS)
Federal, State,
Local, and OSU
Guidelines
Continuity Plans
(Individual Units /
Departments)
Comprehensive
Emergency
Management Plan
(Emergency
Management
Coordinator)
Enterprise Continuity Management Program
LDRPS 10 Migration
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Enterprise Continuity Management Program
L10 Conversion and Upgrade
ID
T ask Name
0
LD RPS 10 Upgrade Project
Work
Actual Work
1,027.82 hrs 1,027.82 hrs
Remaining
Work
Duration
0 hrs 57.11 wks?
Start
Thu 7/5/07
Finish
W ed 8/13/08
• Requirement = Migrate from the LDRPS 9.1 platform
to the redesigned 10 platform by December 2008
• 954 plans and 849 users from 10 universities
successfully migrated
• Go Live = 07/21/08
• On time and on budget!!
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Enterprise Continuity Management Program
Advantages of New L10 System
• New look and feel (takes “old” users some getting
used to)
• “Tighter” navigation
• 100% customized plan navigator steps
• Spell check!!
• Better enterprise-level reporting capabilities
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Enterprise Continuity Management Program
New Dependency Mapping Capabilities
(will take time to build, implement, and report)
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Enterprise Continuity Management Program
OSU L10 User Support Web Site and
Training Videos
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Enterprise Continuity Management Program
Annual “Reflections”
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2008 OHR Cross-Departmental Integrated Tabletop Exercise
Enterprise Continuity Management Program
Vision
• The ECM Program will:
– Serve as industry experts
– Collaborate with all
“university resilience” entities
– Partner with all areas to:
• Complete an SEM and BCP plan
• Review and update the plans every six months
• Exercise all plans annually
– Provide leadership in the Central Ohio community
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Enterprise Continuity Management Program
Our Efforts are Having a Positive Effect!
• Anecdotal Evidence:
– Tunnel fire
• Those who had plans…
• …and those who did not.
– Wind storm
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Enterprise Continuity Management Program
What We’ve Done Well
• Flexible schedules and
nimble response
• Templates, cheat sheets,
and “quick start” guides
• Train-the-trainer (and
early adopter)
• Leader in Higher Ed
• Publications and
presentations
• Many accomplishments
(see handout)
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Enterprise Continuity Management Program
Concerns for 2009
• Participation (170 cancelled workgroup sessions in
2007 and 2008)
• Bringing completed areas back for six-month
updates and annual exercises
• Bringing on the Schools and academic areas
• Synthesizing and prioritizing processes and
functions across silos
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Enterprise Continuity Management Program
Recommendations from the BCP Steering
Committee to CIO Starkoff
•
Charge a member (existing or new) of the University Emergency
Operations Center (EOC) to address continuity management
concerns
•
Encourage OSU Senior Leadership to “strengthen and promote” the
university’s commitment to continuity planning
•
Encourage Vice Presidents’ review and involvement
•
Establish the Enterprise Continuity Management program as an OSU
“Office”
•
Hire a 4th FTE for the Enterprise Continuity Management program
•
Encourage Board of Trustees members to inquire about continuity
plans
•
Coordinate with the OSUMC
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Enterprise Continuity Management Program
BCP Federation
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2008 Student Health Center Tabletop Exercise
Enterprise Continuity Management Program
Reminder of Objectives
• Share costs (determined by percent of institution’s
total operating budget)
– LDRPS software annual license
– LDRPS administration (mostly = OSU ECM
Program staff)
• Share best practices
– Quarterly conferences
– Annual “summits”
• Note: Renegotiation of MOU = July, 2009
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Enterprise Continuity Management Program
BCP Federation
• Program underway:
• OSU continues to provide
– CSU
support for all institutions:
– MU (dropping out of BCP Fed)
– Regular SOR data
– OU
imports (employees,
– WSU
vendors, etc.)
• Program starting:
– Customizations
– UA
– LDRPS v10 expertise
• Program pending:
– General leadership
– NEOUCOM
– UT
• Top issues:
– YSU
– Funding
– Shawnee State University
– July ’09 renewal of MOU
– Ohio Board of Regents
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Enterprise Continuity Management Program
Questions and Discussion
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2008 RecSports Tabletop Exercise