Framework agreement for community based support services and personal care

Why a Framework Agreement?

• Set out in our

Interim Market Position Statement:

• Personalised services based on outcomes and choice, not historic service menus, that help people live independent lives (increasingly through personal budgets) • Promoting equality of access and reducing labelling – think about people, not care groups • Reducing complexity – especially where people currently have multiple providers • Releasing creativity and supporting flexibility • Ensuring quality, a fair price and focusing scarce resources on front line services – ability to better anticipate investment levels • Building closer commissioner/provider relationships - avoids the need for a full procurement exercise each time a service is required

Framework agreement

• Relationship between the Authority and providers with flexibility of contractual options (spot, variable volume, block) • Establishes the terms in relation to price and quality with a select list of suppliers • Services will be ‘called off’ from the framework agreement, when they are required either by call off without competition or by mini competition • The framework agreement will be awarded at ITT Stage on the basis of the most economically advantageous bids • The agreement will initially be for 2 years, with options to renew annually for a further 2 years

Generic services

• The framework agreement will be generic and not based on care groups • Providers will need to form consortia or contracting partnerships or demonstrate that they can deliver generic services Consortium Formal legal entity owned by two or more providers. Contracting partnerships Where a lead provider works with one or more providers to form a contracting partnership

‘Lots’ for the framework

• Providers can bid for one or more lots Community-based support services – non-CQC regulated Regulated community-based support (including personal care) – CQC regulated Personal care – CQC regulated

Indicative zones

• There will be 7 indicative geographical zones across the county at PQQ stage • Providers will indicate their interest • We will then finalise the zones to ensure effective coverage prior to Invitation To Tender • Providers will be required to provide services anywhere in the zones they select

Indicative Zones

Qualities of selected providers • The county intends to work closely with providers that: • Are flexible and adaptable • Take a person centred approach • Demonstrate innovative ways of working • Achieve agreed outcomes for individuals • Maximise resources available to an individual • Operate generically • Have a robust business model

Process & timetable

• Early

January

PQQ launched

= ability to deliver

• The service specification and FAQs will be available at the same time • There will be market information sessions two weeks after the PQQ is launched • Providers will need to register with ProContract • The PQQ process will last 30 days (approx 4 Feb) • PQQ Evaluation completed by 24 Feb and successful provider informed • Invitation to Tender launched with deadline of receipt of 15 April • Go Live – June/July

Transition Strategy

Current Provider/Part of Framework Negotiation re: current business Current Provider/Not part of Framework but services covered by it Current Provider/Not part of Framework but services not covered by it New Provider/Part of Framework Negotiate transfer of business over first year: variable pace review/reassessment No change as a result of this process New business from Day 1; transfer of business as above