Transcript Slide 1

VeriFone Connect
Total Solutions Delivery
 Product Knowledge – So you can
speak about and demonstrate VeriFone
wireless product successfully
• Omni 3750 (Fixed Wireless) and
Wireless Variants
• Vx 610 (Mobile Wireless) and Wireless
• Focus on CDMA/GPRS
• Later Seminar to focus on WiFi
 Market and Industry Insights –
Guidance on what sells where
 VeriFone Connect Service Knowledge
– So you can sell wireless now
Product Range
Countertop Wireless
• Stationary POS solution
• Power required
Transportable (WiFi)
• Stationary within small area of
– Power required
Omni 3740 / 3750
Omni 3740 / 3750
WiFi 
• Movable within a small area of
– Battery operated
Mobile (CDMA/GPRS)
• Use anywhere
• Battery operated
Vx 610
WiFi 
Omni 3750/3740 Countertop Wireless
 Phone Line Replacement
• Dedicated POS Phone Line - reduce monthly costs
• Lower Cost Alternative to DSL or Cable in single-lane
 Ease or Eliminate Phone Line Contention
• Existing phone connection remains, but eliminates contention
with other activities at a lower cost than a second phone line
 Extended POS Service Area
• Sidewalk Sales, Garden Department
• Any POS location without easy access to a
phone jack
 Enhanced Speed of Service
• “Always On” during busy periods
Omni 3750
Omni 3750 Certifications
 Carriers
• Verizon, Sprint, Cingular
• AT&T Wireless is no longer a brand name
 Processors
• Class A
– GPRS / FDMS Nashville In Process
– through Apriva Gateway
• Class B
– CDMA/GPRS/WiFi - Vital available now
• In Process
– Nova, Lynk, Paymentech
Vx 610 Portable Powerhouse
Portable Powerhouse Specifications
 Industry Leading Performance
• 200MHZ “ARM9” CPU
 Highly Secure
• Visa PED Approved
• Industry Standard TCP/IP and SSL
• 1800ma, Lithium-Ion Battery
(160+) Txn’s Charge
 Broadband Wireless Modems
– Modular CDMA, GPRS and WiFi
 Integrated thermal printing
• 18lps, “Drop-in” Paper Loading
• Full Size Paper Roll
 ATM Style User Interface
• 8x20 backlit graphics display
 Self Contained Solution – No
base Needed
• On board 14.4kbps high
speed dial modem
• On board RS232 port
 4M memory
 Triple track MSR
 Optional SmartCard
• EMV Level I and II certified
Vx 610 Certifications
 Carriers
• Verizon, Sprint, Cingular
• AT&T Wireless is no longer a brand name
 Processors
• Class A
– GPRS / FDMS Nashville In Process
– through Apriva Gateway
• Class B
– CDMA / Vital available now
• In Process
– Nova, Lynk, Paymentech
State of POS
Forrester, April 2004. Large Retail
• 68% Currently Employ
• 29% Will add in next 2 years
Wireless Mobile Local/Wide Area
• 35% Currently Employ
• 10% Piloting
• 26% Considering
• 29% No Current Plan
• Opportunity:
– No Mention of Fixed Wireless?
Wireless Markets
 Retail and Hospitality Portable Segments
• “Pay at the Table” Restaurant Environments
• Mobile retailers/service providers
• Stadium vendors
• Home “party” sales people
• Cleaners, plumbers, movers
• Limo drivers, taxis
• Home delivery
 Payments and Value Added Features
• Offline Store and Forward of Transactions
• Credit, Debit, EBT
• Value Added Services
– Gift Cards, Pre-paid Phone Card Activation/Reload, Age
Verification, Pre-paid Mastercard
Industry Insight
 Technology
• Old
– Motient
• New
 Security
• Over the line .v. Over the Air
• What is VPN
Path to Higher Peak Data Rates
WWAN Bandwidth in a Mobile
Peak Data Rate (Mobile)
“Always on”
packet data
FLO (Multicasting)
8-11.2 Mbps
(6 MHz)
3GPP Rel 5
7.2 Mbps***
(5 MHz)
DO (Rel A) & DV
3.1 Mbps**
(1.25 MHz)
Rel 0 (Data Optimized)
2.4 Mbps
(1.25 MHz)
1.8 Mbps*
(5 MHz)
GSM 1x
9.6 kbps
153.6 kbps
GPRS < 60 kbps
14.4 - 64 kbps
Commercial Availability
Source: AT&T Wireless, SKT, Cingular, Samsung, Nokia, NTT DoCoMo and QUALCOMM
Note: Peak data rates are “not to scale” and dependent upon different bandwidths
384 kbps
(5 MHz)
< 160 kbps
* Based on QUALCOMM’s 1st HSDPA chipset (MSM6275)
** Based on QUALCOMM’s chipset (MSM 6800)
*** Based on QUALCOMM’s 2nd HSDPA chipset (MSM6280
Quick Facts on Networks
 CDPD network is coming down. Mobitex networks are expensive
and becoming less reliable.
 New Packet Data Networks are more reliable and garner higher
degree of support.
 “CDMA2000 1x offers data speeds peaking at 144 Kbps with
average data speeds in the 40-90 Kbps range, more than double the
real speeds obtainable using GSM/GPRS systems.”
Andrew Seybold, 3G Wireless Systems Meet the Needs of U.S. Corporations Today!,
June 2002
 “CDMA2000 offers data rates that are more than twice that of GPRS
and an increase in voice capacity of between 40 and 70 percent
compared to cdmaOne.”
Yankee Group, TDMA Carriers in Latin American Have many Technology Paths for
Cellular Migration, January 2003
What is VeriFone Connect?
Purpose of VeriFone Connect
Provide support for clients who purchase Enhanced Communications
products with peripheral products and services to deliver complete
merchant solutions.
For You, this means instant access to a broad base of service
technologies and providers without multiple contracts and
multiple high dollar commitments.
Make delivery of the total solution flexible in structure, easy to integrate,
convenient to use, and cost less than clients internally building third
party relationships, interfaces, support, and billing systems.
For You, this means extensive reduction in organizational costs,
setup time without giving up control over how your customer is
ultimately serviced and supported.
Purpose of VeriFone Connect - More
Continue to develop total solution packages to support future advanced
communications products. For Example: WiFi terminal with Wireless
LAN Access Point, Router and DSL Service Bundle.
For You, this means easier growth into new revenue opportunities
without extensive research and development costs. Solutions will
be brought to you ready to customize and deploy.
Deliver the VeriFone Difference by providing complete solutions to you.
 Saving You time and money required to support
enhanced communications products while
delivering the right customizations and controls.
Terminal Setup
 All Terminals Require:
• Radio Preparation – loading carrier profiles and firmware to
terminal through specialized servers and software tools
– Each carrier is different
– Can’t move a terminal from one carrier to another
• Provisioning – collecting Radio Serial numbers from
terminals and modules and communicating them to intended
– Usually 3-5 days
Account Setup and Control
 VeriFone CONNECT Wireless Accounts
• Activation
– Ordering service from carriers and loading radio phone number and activation
information to radio
– Maintain inventory of ready to run radios
– Usually 3-5 days
– Must load account information to radio or supply SIM card
• Suspension
– Ordering a radio account suspended with no recurring charges
– 36 month agreements with 12 months of service commitment
– Monthly periods
• Resumption
– Ordering immediate restart of service after suspension
• Cancellation
– Ordering immediate closing of a wireless account
– Contract terms are still in force
• Number Portability
– Moving a radio to another account or an account to another radio
– Cut down on cancellations
Terminal Deployment
 Standard Services
• Terminal Setup
• SoftPay Application Loading
• Merchant Profile Loading – VeriCenter Supported
• Kitting and 3 day Shipping to merchant
 Customizable to fit your deployment requirements
• Same day and next day shipping
• Packaging and Kitting
• Customized Box Toppers
• Tailored messages
• VeriCenter Integration
• Bulk Shipping
• Account Suspension
• Multi-application loading
Merchant Installation and Training
 Standard Services
• Tele-training through call-in or Webinar
 Optional Service
• Individualized tele-training (e.g. any-time)
• On-Site Installation and training
• Custom web based training
Logistics and Terminal Management
 Standard Services
• Inventory tracking and reporting
• Logistics tracking and management
• Base application maintenance and upgrades
• Wireless network connectivity diagnostics
 Optional Services
• Systems integration
• Conversion programs
• Equipment warehousing
• Full coverage terminal protection plans for repair and
Help Desk
 Standard Services
• 2nd Tier telephone support 8A-5P Monday-Friday
• Call case tracking and reporting
• Generic branding, 800 number support
• Covers Transport (Wireless Carrier and networking),
Hardware and software
• Self Service Support and Authenticated Account Control
– Coming Soon!
 Customizable Services
• 24/7 Support
• 1st Tier Support Available
• All Facets are Brandable
Billing and Administration
 Standard Services
• Electronic Delivery of Summary and Detailed Account Billing
and Usage
• Monthly Support Reporting
 Options to best suite your business
• Real-time support dashboard and reporting
Ordering VeriFone Connect
Deployment Facility
•Merchant Load
•Service Ready
Suspend Service
•Merchant Load
•Resume Service
ISO Warehouse
 With VeriFone Connect you can increase your
wireless sales now!
 Less headaches
 More time to focus on what you do best
 Trusted partner
Future Bundles
Package: WiFi Bundle #1
 WiFi Terminal Loading
• Transportable Omni 3750
• Portable Vx610
 VeriFone Customized Wifi Access Point mid 2005
• High End – Cisco, Nomadix
• Medium - Netopia
• Low End – Netopia, SonicWall
 Package deployment, Installation, and Training
 Help Desk and Terminal Management
 Deployment and Logistics Management
 Billing and Administration
Why Use VeriFone Connect?
 Time, Money, Control
Lower investment
Faster time to market
Easier integration
Leverage our knowledge, experience and systems
Leverage our relationships and commitments
Where can I learn more?
 VeriFone Connect in the
Retriever Payment Systems Uses
VeriFone Vx 610 as Wireless Way to
Pay at Reliant Park
Steve McRae
Director of Solutions Delivery
[email protected]
T: 916.267.4667