Transcript Emotional Intelligence and Leadership

Emotional Intelligence,
Stress Management and Leadership
Balancing
Emotion and
Logic
Designed for NCCCLP 2014 by
P A Training Solutions and Cinnamon Martin
What is Emotional Intelligence
Feelings
Tangled?
Emotional
Intelligence!
“Our ability to manage ourselves
and
our relationship with others”
Why is EI Important Now?
Pressure for Accountability
Downsizing
Global
Competition
Massive change
Technology
“Ideal Leader”
Conflict Management Skills
Ethical Behavior
Emotional Intelligence
“Personal Competence”
how we manage ourselves
+
“Social Competence”….
how we handle relationships
Emotional Intelligence
Strong predictor of individual success
(and successful leaders)
Ability to:
 handle frustrations
 manage emotions
 manage social skills
Leadership without
Emotional Intelligence
is like
Dancing
without
rhythm
E. I. Competencies
• Self – Assessment
• Self - Confidence
• Understanding and
naming Emotion
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PERSONAL
Self
Awareness
Self
Management
Social
Awareness
Relationship
Management
Desire to Serve
Developing Others
Empathy
Honoring Diversity
SOCIAL
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Achievement
Adaptable
Initiative
Integrity
Optimism
Responsibility
Self Control
Trustworthiness
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Change Catalyst
Collaboration
Communication
Conflict Mgmt.
Influence
Teamwork
Visionary
Leadership
Choosing to Be
Emotionally Intelligent
We perceive what is going on outside
of us by what is going on inside of us.
Perception is reality
What keeps us from
choosing well?
 Faulty perceptions?
 Control?
 Misunderstanding the importance of
emotion?
 Failure to achieve balance?
Emotion
“Strong feeling”
Logic
“Sound reasoning”
Each individual has a
unique balance of emotion
and logic
Culture
influences our thoughts
about balance
Why Discount or Ignore
Emotion?

Discomfort with strong emotion

Cultural messages that emotions
make us weak

Relate ideas about emotion to
personality….
Effects of Discounting Emotion
Lack of emotion
Inappropriate Expression
of emotion
Goleman’s observation
“In short, out of control emotions
can make smart people stupid.” -Daniel Goleman
Balancing Emotion and Logic
 Self awareness and Self Management
 Accurate self assessment
Barriers to Balance?
The Effects of Stress
The impact of STRESS on
balance
• Role Map
• Priorities and Time
• Energy flow
• Impact on balance?
How well do you cope
with stress?
Awareness of Negative
Coping
 Escape
 Denial
 Substances
Positive Coping
Categories
 Problem Based
 Emotion Focused
 Social Support
Positive Coping

emotional intelligence

conscious choice making during
stressful moments (PaRC)

practice
The Pa R C Formula
.
Pause –
before
reacting
Reflect –
on what
and why
Choose -
appropriate
behavior
Reflect
How will YOU intentionally improve your EI ?
How will
you be accountable?
Who can help you measure progress and
maintain accountability?
How will you measure success?
Leadership is all about…
Influence
“putting ideas into action
through the involvement of others.”
Influence without EI is….
Forced
Influence with EI is….
Natural
Emotional Intelligence is…
Not about being nice all the time
It is
about
Emotional Intelligence is…
Not about being “touchy-feely”…
It is about being
AWARE of your
feelings,
and those of
others.
Emotional Intelligence is…
Not about being emotional…
It about being
SMART with your
emotions.
Final Thoughts