Transcript Document
TCCE Chamber Basics
August 23, 2012
Beth Journeay, IOM, President
Angleton Chamber/TCCE Incoming
Chair
Aaron Cox, CEO TCCE
Coaching Your Board for better results
The importance of strategic planning
Creating the program of work—building your
roadmap
Understanding the need for both short and
long-term planning
-Organizational
“Philosophy”
-Agreed upon/documented
purpose/desired results
-Big Vision/The Ideal
-Direction
-The Goal!
Communication Strategy
Planning Group or Task Force
Vision
Mission
Values
Goals
Objectives**
Tasks**
Implementation Strategy
Monitoring
-
Personnel
Environment
Organization
The Ultimate Goal!
People are not your greatest asset…The RIGHT
People are your greatest asset!
- Jim Collins
Know the makings of a good volunteer
Recruit to weaknesses/needs—Be constantly on the
watch
Establish an orientation process
Educate on the culture of the board
Be an invaluable resource in the nominations
process—do not leave this to chance
Before starting the job every board member
should have and review the following:
Bylaws
Articles of Incorporation
Recent Financial Statement
Minutes
Strategic Plan/Program of Work
**They should also be reminded of these annually with
more attention given to financials, strategic plan and
program of work.
Understand the internal and external issues
that will lead to organizational success
City/County
State
Business Specific Issues
Projects
Etc.
Keenly aware of organizational strengths and
limitations
Understand your resources
Know your staff and volunteers
Have appropriate structure (org. chart, clearly
defined duties, expectations, roles)
Understand your organization
Know the direction of the chamber and guide
them to it
Remind the board, members, and community
of successes/accomplishments
Know your strategic plan
Manage your time, talent, resources, board
meetings, and efforts toward achieving it
Establish a solid board orientation
Remind them early and often
Maintain Focus but be flexible
A Program of Work is a plan of future activities or
objectives of a chamber of commerce for a given period,
usually one year, coinciding with the administrative year of
the organization.
Building a community requires many activities. Deciding
which of these can be undertaken in any given year,
organizing to accomplish them and managing their progress
toward completion can only be done by a Program Work!
-The Game Plan for the year
-Short term implementation
leading to fulfillment of longterm goals
- It is a guide—gives direction
of where you are heading
- It is a tool—measuring stick
for annual performance, focal
point for activities, allows you
to say NO!
Development starts with the Board Retreat
Shoot for and push 100% Board Attendance
Hire a facilitator, asks lots of questions, and talk to
other executives
Board Planning Session—Results
Committed board members— “Buy-In”
Focus
Clear goals and direction for staff
Alignment with the strategic plan
A solid tool for performance measurement
Great teams (and boards) are not born they are
created and you are the coach
The strategic plan is a longer term process that
leads you toward the ideal
The program of work is a specific short-term
annual plan that guides activities, gives
direction, and maintains focus
Texas Chamber of Commerce Executives
Texas Association of Business
US Chamber of Commerce
American Chamber of Commerce Executives
Center for Chamber of Commerce Excellence
Board Training (shamelessly plug TCCE
VOLUNTEER CONFERENCE OCTOBER 19
HERE!!!)
Oh and don’t forget Aaron/TCCE is available
to do board training and facilitation for a small
fee
There are other chamber professionals
available to facilitate (in your binder)