Transcript Digitel - Business Proposition
Ubiquitous Broadband is NOT a YES or a NO, is a WHEN
Raman Abrol Managing Director , CALA July 16 2013
2 Comverse enables CSP success in the hyper-connected world by enabling service innovation and smart monetization
Comverse has bet R&D $$s on following trends
Smart Customer Interactions & Account Control Personalized Plans & Offerings Social Media Enablement Cross-channel consistency Multi-Device Messaging Cloud and SaaS Services System Modernization & Consolidation Managed Services Virtualization & Open APIs Cross 3G/4G Service Evolution RCS/joyn Service and Device-Aware Charging Smart Data Monetization Smart Data Monetization & Analytics Actionable Intelligence Value-Based M2M Converged BSS across all domains
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The World is changing faster than CSP ability to adapt
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Data demands by the “now” generation are massive
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The Traditional Model
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Core Services Pressure
“OTT VoIP could capture 16% of voice revenue by 2017 (=$45B!)”
Analysys Mason - Oct. 2011
“CSPs lost $13.9B in SMS revenue in 2011 to OTT alternatives”
Ovum – 2012
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The New Reality
OTT CSP
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2012:
6B
Mobile connections
7B
population = 86.7% penetration Where will new growth come from?
(Source: Global mobile statistics 2012)
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Where the growth was thought to be ?
Customer Experience Expectations Have Changed
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Connected to the Internet W
e
b l i k
e:
Connected to other people Connected to other devices
Real Time
Social
Self-Served
$ponsored
Diverse
Rich
Open
Agile
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The Status of Current Mobile Programs 2011-2015
Mobile Data
2015 – 14,275 MB 2005 – 30 MB 2009 – 1,050 MB
“Skyrocket? Maybe the word for mobile data growth is exa-rocket”
Cisco forecasts mobile data in 2016 at 18 times current levels (Source: Cisco VNI 2011)
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Data is the future (& the present) !
Ubiquitous broadband will be non-optional !
How do Caribbean CSPs deliver on “Ubiquitous broadband” in a profitable manner ?
Comverse innovations to enable Ubiquitous Broadband
What ’ s in it for you and your customers?
For You For Your Customers
Multi-Play Bundle Targeted Marketing Segmentation Family Bundle Corporate Bundle Corporate & Personal Bundle Credit Control Hybrid Services Real-Time Campaigns Shared Data Bundle Spending Limit Community Charging 15 Conditional Awards Conditional Discounts Conditional Promotions Personalized Promotions Personalization Usage-Based Awards 1 5
Comverse innovations to enable Ubiquitous Broadband
Smart, Multi-dimensional Policy Decisions
Device Subscriber Profile and Package Application / Service Network Status and Load
Policy Rules
Allow access?
Which priority?
What price?
Adapt content?
Accelerate Channel?
Offer other services?
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Advanced Data Monetization – Example Joe finished his monthly quota; opted for additional 200MB Joe
P1
Silver
• 1GB quota • Up to 1.2Mbps
S1
Roaming
Roaming Quota 40MB / 2-days
Expire: non roaming
Plan transitions are dynamic based on real time triggers
P S
Primary plan Supplementary plan
S2
Video
High quality video / 3 hours
Expire: 3 hours
S3
Quota
Additional 200MB till end of billing cycle
Expire: 9 days
Shared data models (i.e.: primary & supplementary) enable automatic sync between Comverse ONE Product Catalog and Comverse DMM Policy Manager 17 COMVERSE
Killer VAS | Rogers – Emulating OTT
Converged Inbox
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Converged Address Book Converged Messaging Advanced Call Management
Killer VAS | Comverse Parental Control Child Safety Suite protects children from: • • • • • Sexting – messaging explicit images Textual Harassment/Cyber Bullying – abusive messaging Inappropriate content such as porn, gambling, etc.
Messaging during school hours (block & store)
Location boundaries (Geofencing)
Killer VAS | Safe Drive Voice-to-Text and Text-to-Voice for enhanced safety required by law 20 • • •
Response Options: Voice Message (MMS) Voice Message (VM)
•
Call Back (Voice Call) Pre-defined SMS
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Summation Ubiquitous broadband can be a win-win for Caribbean Community and Service Providers Customer experience will be key determinant of success Comverse Continues to Accelerate Innovations to enable smart monetization of broadband & superior customer experience
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Head Office: Wakefield, MA, USA NASDAQ: CNSI