Transcript DHS and 508 - TV Worldwide
Homeland Security – The Roadmap for Achieving 508 Compliance
Presenter: Mike Paciello
Founder & President, TPG February 11, 2004
Consulting – Services – Technology – Training
CLIENT Research
Introduction
The Department of Homeland Security is committed to Section 508 and accessibility of information technologies to people with disabilities. Embracing accessibility and building Section 508 requirements into your products and services: Broadens your opportunity to reach an untapped market opportunity of approximately 54 million Reduces the liability associated with legal repercussions Enhances your corporate image
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DHS & Section 508 Compliance – A Roadmap © 2004 TPG, LLP.
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Session Objectives
“Roadmap for Achieving Section 508 Compliance” – will provide you with the business and technology roadmap for achieving Section 508 compliance. Participants will: Understand Section 508 requirements Learn how to successfully address the requirements in government RFP’s How to position Section 508 as a core value-added competency
Reference Paper:
“Section 508 – What You Don’t Know May Hurt You…” by Mike Paciello & Karen Beauregard, TPG
TPG consulting
DHS & Section 508 Compliance – A Roadmap © 2004 TPG, LLP.
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Overview
TPG assumes that IT vendors will develop and/or incorporate assistive technologies for one or more of the following reasons:
To comply with existing regulations in markets where these regulations exist To comply with anticipated regulations in markets where these regulations are expected To exploit a market demand for these features, regardless of regulations To generate goodwill and be perceived as good community citizens.
FedGov vendors seek to assess the market opportunity for IT accessibility solutions, based on an analysis of:
The current and future regulatory environment Current and future buying behavior in the public and private sectors Current and future competitive strategies and tactics.
The Department of Homeland Security (DHS) is on record and has publicly committed to Section 508:
Access to the Web and IT for DHS employees and US citizens ( http://www.dhs.gov/dhspublic/accessibility.jsp
Enforcing 508 compliance through RFP’s, including the SPIRIT initiative )
This presentation is to serve as a foundation for FedGov Vendors to make decisions on where to focus resources in the development and deployment of accessible products and solutions. TPG consulting
DHS & Section 508 Compliance – A Roadmap © 2004 TPG, LLP.
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Understanding Section 508
Federal agencies who develop, procure, maintain, or use electronic and information technology must ensure that it is accessible to people with disabilities including:
Federal employees Members of the public who have access to and use Federal E&IT
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DHS & Section 508 Compliance – A Roadmap © 2004 TPG, LLP.
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Section 508 Standards
Subpart B -- Technical Standards
1194.21 Software applications and operating systems .
1194.22 Web-based intranet and internet information and applications. 16 rules .
1194.23 Telecommunications products. 1194.24 Video and multimedia products .
1194.25 Self contained, closed products.
1194.26 Desktop and portable computers.
Subpart C -- Functional Performance Criteria
1194.31 Functional performance criteria .
Subpart D -- Information, Documentation, and Support
1194.41 Information, documentation, and support.
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DHS & Section 508 Compliance – A Roadmap © 2004 TPG, LLP.
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Understanding IT Accessibility
Electronic & Information Technology (E&IT) must be accessible to a variety of users with disabilities without relying on a
single
sense or ability.
Examples
Systems that require “mouse”-only input are not accessible to blind or some with physical disabilities Web sites containing images, media, and applications must be accessible to all users with disabilities
TPG consulting
DHS & Section 508 Compliance – A Roadmap © 2004 TPG, LLP.
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Development Strategy
Key Focus: Design usable and accessible software that accommodate PWD’s by:
Implementing corporate processes, policies and standards that support accessible design.
Positioning accessibility as a core competency.
Educating internal resources.
Key Reminders:
Current accessibility validation tools are
not
effective Iterative user testing is the
best
way to ensure accessible user experience
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DHS & Section 508 Compliance – A Roadmap © 2004 TPG, LLP.
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The Business & Technology Opportunity
Observations
Federal Government is the single largest employer of people with disabilities Federal laws including Section 508 & Section 255 mandate technology be accessible Federal agencies are enforcing, requiring major shift in vendor product development and positioning
Result = “Accessibility Gap
” Technological advances in the field of accessibility lag behind greater advances in mainstream information technology Disability demographics Estimated 54+ million American’s with disabilities Growing percentage using computers & Web resources Combined with aging population of computer users demanding more services
Net Effect
People with disabilities & senior citizens lack mainstream technology inclusion. Section 508 is a new and fast growing “market maker”
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DHS & Section 508 Compliance – A Roadmap © 2004 TPG, LLP.
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Approach and Methodology
Initial Assessment Technology Audit Remediation, Consultation, & Implement plan Kickoff
Review project objectives and scope Develop action plan Review of policies, standards, and architecture Review of insights on regulatory environment Detailed analysis of IT and software Automated & manual testing Evaluation measurable cost options Leverage company investment, development planning Enhance architecture and design plan
Q/A & Usability Testing Independent Validation
Develop Q/A and Usability test plans supporting accessibility Contract with outside expert
TPG consulting
DHS & Section 508 Compliance – A Roadmap © 2004 TPG, LLP.
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Monitoring Market Solutions
Establish regular intervals of IT review, audit Create client reliability factor – you’re in this for the long haul.
Press, awareness training, brand marketing for accessibility
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Summary and Conclusion
Section 508 compliance will be a requirement on Spirit and future DHS Contracts
Section 508 is about accessibility, and accessibility is about business opportunity
There are structured methodologies and tools available
There are consultants who can contribute specialized expertise at all stages of the 508 Process
TPG consulting
DHS & Section 508 Compliance – A Roadmap © 2004 TPG, LLP.
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Contact Information
Dick Mahoney, Vice President TPG Consulting Phone: +1-603-882-4122 ext 101 E-mail: [email protected]
Rowland Bradley, Director Business Dev.
TPG Consulting Phone: +1-202-966-9295 E-mail: [email protected]
TPG consulting
DHS & Section 508 Compliance – A Roadmap © 2004 TPG, LLP.
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TPG consulting
DHS & Section 508 Compliance – A Roadmap © 2004 TPG, LLP.
Page 12 About TPG Why TPG?
Professional Profiles Contact Information
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About TPG
The Paciello Group (TPG) consults with commercial companies and government entities on designing systems for accessibility and Section 508 compliance. TPG offers professional consulting, technology solutions and monthly monitoring services to ensure that our clients reach all of their audiences, meet governmental and international standards, and maintain the ongoing accessibility of their dynamic assets. We are looking to partner with other organizations on this Spirit procurement.
Additional background: The Paciello Group's (
www.paciellogroup.com
) clients include Forrester, Fidelity, Cendant, Microsoft, Macromedia, Hyperion, PTC, SkillSoft, and other well known companies. The founder and President, Mike Paciello, is an international authority on Web accessibility and assistive technology. He co-founded the Web Accessibility Initiative (WAI) for the World Wide Web Consortium (W3C). He is the author of the best selling book, "Web Accessibility for People with Disabilities."
TPG consulting
DHS & Section 508 Compliance – A Roadmap © 2004 TPG, LLP.
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Why TPG?
Broad range and depth of understanding of the Accessibility IT market, including business and environmental drivers, technology trends, and competitive trends.
A comprehensive understanding of IT wants and needs from the user perspective, and how they translate into requirements for IT vendors.
A comprehensive understanding of Section 508 guidelines and relevant standards-based initiatives, including the potential impact on public and private sector markets. Detailed market sizings and forecasts that will form the basis for market estimates of the market for IT accessibility products and solutions.
Expertise and creativity in the design and application of software methodologies to the IT marketplace.
The credibility and authority to deliver management-level strategic and tactical recommendations to world-class players in the technology marketplace.
TPG consulting
DHS & Section 508 Compliance – A Roadmap © 2004 TPG, LLP.
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Professional Profiles Michael Paciello —Founder & President, TPG
Michael Paciello is President of The Paciello Group (TPG). TPG is dedicated to stimulating education, research and development of technologies that will ensure equality of access to information for all people. Mr. Paciello has more than 18 years experience in the area of assistive technology and interface design, including 10 years as Program Manager for Digital Equipment Corporation’s Vision Impaired Information Services (VIIS) office. At Digital, Paciello produced the computer industry’s first mainstream CD-ROM containing computer documentation that was accessible to the blind and visually impaired (VIOLD). Mr. Paciello is the creator of WebABLE, the first commercial portal addressing web accessibility. His book, “Web Accessibility for People with Disabilities” was an industry first. The second edition is scheduled for release in the Fall of 2003. In 1997, Mr. Paciello received recognition from Tim Berners-Lee and President William Clinton for creating the Web Accessibility Initiative (WAI) in behalf of the World Wide Web Consortium (W3C) and the White House. In 1999, Mike received recognition from the U.S. Access Board for his “Outstanding Contribution” in the development of the Section 508 standards for electronic and information technology.
He is co-founder of the International Committee for Accessible Document Design (ICADD), and a former member of the FCC Telecommunications Act Advisory Committee (TAAC) that developed the standards for Section 255 of the Telecommunications Act.
Mr. Paciello has served as Chief Accessibility Consultant to the Telecommunication Industries Association (TIA) and the Electronic Industries Foundation (EIF). Mr. Paciello currently serves on a number of University, Government and International advisory and standards committees, is a public speaker at several international conferences and contributes a number of articles to technical journals.
Mike is a member of the Institute of Electrical and Electronics Engineers (IEEE), the Association for Computing Machinery (ACM), and the Society for Technical Communication of Boston (STC-Boston).
TPG consulting
DHS & Section 508 Compliance – A Roadmap © 2004 TPG, LLP.
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Professional Profiles
(Cont’d)
Chris McGrath —Executive Vice President & Chief Architect, TPG
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Mr. McGrath brings 35 years experience in the development of innovative computer software products and their application to advancing business practices. He has applied technology to the creation of products such as 1-2-3 Release 3, the Internationalization of Lotus Notes, and the use of XML as a dynamic source of content for BroadVision. Chris has worked as president and CEO of an automated training company, and Vice President of Engineering for companies such as Interleaf, BroadVision, and iConverse. He has designed Malleable User Interfaces in portals across a breadth of industries. He is a graduate of Boston College and Babson College focusing on Computer Science and Business Administration respectively.
TPG consulting
DHS & Section 508 Compliance – A Roadmap © 2004 TPG, LLP.
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Professional Profiles
(Cont’d)
Dick Mahoney —Vice-President Business Development & Sales, TPG
Dick Mahoney brings almost 30 years of computer industry experience to TPG. Dick has held senior positions at Digital Equipment Corporation, Compaq and MatrixOne. Much of his career has been focused on software products and business concerns. At TPG, Dick is responsible for Business Strategy and Product Definition. In this role Dick brings the perspective of what it takes to make products successful in the market how the customer is at the center of everything a company does.
TPG consulting
DHS & Section 508 Compliance – A Roadmap © 2004 TPG, LLP.
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Contact Information
Dick Mahoney, Vice President TPG Consulting Phone: +1-603-882-4122 ext 101 E-mail: [email protected]
Rowland Bradley, Director Business Dev.
TPG Consulting Phone: +1-202-966-9295 E-mail: [email protected]
TPG consulting
DHS & Section 508 Compliance – A Roadmap © 2004 TPG, LLP.
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