Transcript Nurse Staffing In Ohio - New Hampshire Nurses Association

Establishing Effective
Committees & Communication
Building Blocks of Committees
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Designated members
Committee charter
Agenda
Team building/development
Resources
NH Staffing Toolkit
July 2010
Member Selection
• 50% administration / 50% direct care staff
• How do you select a high performing team?
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Volunteers?
Speak up or silent?
From every area with inpatients?
By licensure?
• Ensure representative sample!
Structure: Adopt Committee Charter
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Committee name
• Nursing Staffing Committee
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Committee membership
• 50/50
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Objectives, Tasks and Accountabilities
• Charter
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Schedule of meetings
• At least annually
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Record keeping / minutes / decisions made
Attendance & participation expectations
Expected outcomes & timeline
The “Accountability Agenda”
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Right people at right time
Know topics in advance
Know when agenda will get to each member
Everyone gets a chance to be heard
Actions & Accountabilities…Who Does What by When
Nurse Staffing Committee Agenda
Date & Time: 11/7/08 9-10:30 AM Place: Classroom 1
Attendees:
Objective of the Meeting: Develop a house-wide staffing plan
Topic
(What)
Person
Process
Responsible
(Who)
(How)
Charter
CNO
Time
(When)
Presentation 9:00-9:30
Discussion
Team Building & Development
1. Forming, norming, storming, performing…
mourning (adjourning)
2. Group norms
• Ground rules
• Decision-making standards
3. Cultural norms
Team “Rules of the Road”…
• Group Norms
– Guide team member behavior
• Ground Rules
– Guidelines for participation
– Goal: open, respectful dialogue
• Decision-Making Standards
Cultural Norms
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Shared leadership – participative decision making
Interest based decision making
Collaboration
Consensus building
Participative Leadership
• Open form of management
• Employees: strong decision-making role
• Leaders seek strong collaborative relationships
Interest-based Decision Making
Principles & Assumptions
• Issues not personalities
• Interests not positions
• Create options to satisfy mutual and separate
interests
• Principled negotiation enhances relationships
• Mutual gains are possible
• Open discussion expands mutual interests/options
Collaboration
• A process of participation through which people, groups
and organizations work together to achieve desired
results.
• Team members:
• Contribute
• Take Responsibility
• Value Other’s Viewpoints
Consensus Building
• Everyone plays a role in group decision making
• Compromise may be needed
• Merriam-Webster dictionary definition:
– a : general agreement
– b : the judgment arrived at by most or all of those concerned
– group solidarity in sentiment and belief
Defining resources needed
to support group work
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Administrative support
* Meeting planning & communication
* Document development
* Minutes & Action Plans
Support resources continued…
• Accessibility to needed data & reports
* Data driven/evidence based decision-making
* Using data to evaluate staffing effectiveness
• Communication support