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Supplier Introduction & Tutorial 17 February 2009 Presenter David Michaud, SSC LT Chair First Time Mtg Attendees Introduce yourself, tell us… Your Name Company Name What commodity(ies) will be audited 2 Orientation Agenda I. Introduction to Nadcap II. Basic Tools and Advice III. How to Prepare for your Audit IV. What to Expect During the Audit V. Important Post Audit Information VI. Additional Information 3 Welcome to Nadcap The leading, worldwide cooperative program of major companies designed to manage a cost effective consensus approach to special processes and products and provide continual improvement within the aerospace industry. Nadcap is an industry managed program. 4 Slide 5 Slide 6 Slide 7 Industry Managed Audit Checklist Auditor Qualification & Selection Process Evaluation/Improvement Industry experts manage all key steps Corrective Actions as Required Audits Conducted Audit Results Slide 8 Senior quality leaders & managers Policy • Oversee operation of Nadcap • Establish & implement policies and procedures Tactical • Task group coordination & development • Identify, develop and deploy improvement Nadcap Regional Advisory Bodies Strategic Technical Experts • Determine requirements Technical • Develop documents • Accept corrective action • Final decision on accreditation Slide 9 PRI Board of Directors Executive leaders •Legal entity •Fiduciary responsibility •Set policy •Provide the Vision Nadcap Management Council (NMC) Task Groups Special Processes Chemical Processing Coatings Heat Treating Materials Testing Nonconventional Machining Nondestructive Testing Surface Enhancement Welding Systems & Products AQS Composites Electronics Fasteners Fluids Sealants/Elastomer Seals PRI Administrative Staff Supplier Support Committee Supplier Group • Work on systemic issues • Supplier mentoring • Survey • Special projects Industry-Managed Active Customer Audits/Certs 10 Nadcap eAuditNet Process Suppliers Request Audit Issue Cert Task Group Approval PRI Audit Scheduled PRI Technical Staff Review 11 Auditor Assigned Audit Complete Slide 12 Slide 13 Supplier, Subscriber & Meeting info Staff Contacts Nadcap Procedure Hierarchy AS7003 Quality policy describing the quality system of the organization. Aerospace Standard which documents the requirements for implementing Nadcap industry consensus-based accreditation programs. Quality Manual Scope and general operating procedures for each specific PRI/Nadcap commodity program. Specific procedures by which Nadcap operates. NOP (Nadcap Operating Procedure) NTGOP (Nadcap Task Group Operating Procedure) NIP (Nadcap Internal Procedure) Auditor Handbook 14 Specific procedures by which PRI/Nadcap Staff operates. Roles and responsibilities for Nadcap Auditors, and clarifications to facilitate and standardize the audit process. Pre-Assessment Audit • You can schedule a pre-assessment audit using a Nadcap auditor BEFORE your actual Nadcap audit. • Three types; procedural review, complete documentation review, full scope audit. • All the data from the audit will be left with you. There is no need to close out any findings with Nadcap. • If there is a finding which clearly may affect or has affected product, it will be sent to the Primes. • Contact PRI Scheduling for more information. 15 A Nadcap Audit is . . . • The most thorough and comprehensive audit you probably have ever had. • Conducted by experts in the field with technical special process knowledge and background. 16 Quality System Approval Before you receive a Nadcap special process accreditation, your quality system must be approved: Nadcap recognized quality system approvals: AS9003 and AS/EN/JISQ 9100 quality system approvals performed by approved registrars - listed in the IAQG Oasis database. (www.iaqg.org/oasis). Product groups require AS9100. ISO/IEC 17025 for testing laboratories (AC7101), must cover the Nadcap scope of accreditation and be from an approved NACLA/ILAC accreditation body. If you have neither of these, you will need a Nadcap AQS audit to AC7004 or AC7006 (labs) to support the special process accreditation. Refer to NOP-002 in www.eAuditNet.com. 17 Quality System Approval (Cont’d) Suppliers scheduling an initial Nadcap audit shall provide PRI a recognized quality system certification prior to the time the audit is entered into eAuditNet or an AC7004 assessment audit shall be scheduled, unless the Task Group requires more than AC7004. For reaccreditation audits, where no existing recognized quality system approval exists, Suppliers shall have two options: • a minimum of 90 days prior to the audit start date schedule an assessment to AC7004, unless TG requires more than AC7004 • provide PRI a valid Quality System accreditation certificate no later than 60 days following the end of the Nadcap audit Suppliers who fail to provide a valid quality system accreditation certificate to PRI by this date shall have the process audit automatically failed without further notice. 18 Additional Tools • Use the tools on www.eAuditNet.com – Tutorials – Audit Handbooks – Checklists • Contact your customers to verify the audit scope. • Read the preparation instructions for your commodity. You must send certain documents (quality manual, procedures, etc.) to your auditor AT LEAST 30 days prior to your audit. • Familiarize yourself with www.pri-network.org. – Courses and reference guides such as NCSI, RCCA, etc. – Nadcap meeting information • Keep your management informed and involved. • Time spent on preparation will save even more time after the audit. 19 Job Audit Job Audits: a key part of the Nadcap audit is the job audit. A job audit is a step by step review of all processing on actual hardware evaluating how you meet your customer requirements. Each special process family has a numbers of job audits that will be conducted with the special process checklist. 20 Job Audit (Cont’d) Schedule the Nadcap audit when you can perform as many of the job audits as possible. Work with PRI scheduling and your internal (company) scheduling to ensure you will have jobs for the audit. Example: Try to schedule the audit on days of the week you may have more work (Tuesday through Friday vs. Monday through Thursday) If possible, avoid scheduling audits when your larger customers are shut down. You should have available a REAL part from a Nadcap aerospace Prime NOTE: Each Task Group has specific requirements. You MUST review the Audit Checklist for specific details and speak to the Staff Engineer if you will not have a part from a Nadcap aerospace Prime at the time of your audit. 21 Supplier Mentoring • SSC has established a mentoring program for suppliers • The program matches suppliers who need assistance with experienced suppliers who can help them succeed in the Nadcap process • Goal – educate supplier base & reduce cycle time • Go to www.pri-network.org – SSC page for more information. • To request a mentor, send an email to [email protected] 22 Supplier Support Committee (SSC) SSC Position in Nadcap: • The SSC is an integral part of the Nadcap process. • Established in NOP 001 – just like the Nadcap Task Groups. • SSC Chair is a voting member on NMC. • Full support from PRI Staff. 23 Supplier Support Committee Mission Statement Our goal is to represent the supplier community and work with the Nadcap Management Council to enhance the effectiveness and economical value of the Nadcap system for the mutual benefit of suppliers and primes. 24 SSC Systemic Focus Operates independent of the Task Groups. SSC Focus is on overall issues common to suppliers NOT technical or Task Group specific. 25 SSC Organization • SSC LT is comprised of: – – – – SSC Chair SSC Vice Chair 2 representatives from each Sector Secretary • Standing Committees: – Metrics – Survey • Task Group Reps to SSC 26 Supplier Support Committee Leadership Team (SSC LT) Derek Alty, Europe Sector Rep Eric Jacklin, Americas Sector Rep -Bodycote Heat Treatments Ltd -F. M. Callahan & Son Jim Cummings, Vice Chairperson David Michaud, Chairperson -Metal Finishing Co -Fountain Plating Co Bob Custer, Americas Sector Rep Yoshiomi Sukesada, Asia Sector Rep -AAA Plating & Inspection Inc -Asahi Kinzoku Kogyo Co. Ltd Jacky Gualandri, Europe Sector Rep Stu Sherman, Secretary -SKF Aeroengine France -Metallurgical Processing Inc One Open Position Asia Sector Rep Slide 27 27 SSC Activities • Supplier survey • Communiqué Flyer participation - newsletter to Nadcap participants • SSC Metrics • Mentoring program • Ad hoc projects (Tutorial, NMC sub-teams, etc.) 28 Nadcap Meeting Information • Available at www.pri-network.org • Minutes & Agendas – Keep up with Task Group activities – Participate in Task Group decisions • Plan to attend Open Meetings – Suppliers are always welcome • Attend the Supplier Support Committee (SSC) meeting 29 Slide 30 Nadcap Meeting Information Slide 31 Obtain Agendas and Register for Upcoming meetings 2009 Nadcap Meetings Nadcap meetings are held three times per year: 13-17 July 2009 Istanbul, Turkey 19-23 October 2009 Pittsburgh, PA, USA Additional details can be found in the Nadcap Meeting Attendees Guide 32 Our Web Addresses www.pri-network.org www.eAuditNet.com www.eQuaLearn.com 33 Questions? 34