Transcript Orientation - American University

AU Central
One stop student services center
ORIENTATION
FALL 2012
Introduction to AU Central
 201 Asbury Building
 Integrates functions of: Student Accounts, Registrar
and Financial Aid
 Streamlined way for students to manage the business
side of being a student
Resources
 Student portal myau.american.edu
 Announcements, Notifications, Calendar features in
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the portal (and www site for parents)
Eagle Finance
AU email account
Academic Advisors
AU Central Counselors
Student Record Privacy
Parent/Guest Access
 In compliance with the Federal Family Education
Rights and Privacy Act (FERPA) of 1974, information
about a student’s account may not be released to the
third party without the student’s written permission.
 Parent/Guest Access to the student portal can be
granted by the student to their parent/guest.
Important Dates & Deadlines
 Fall Semester Bills – mailed early July - due August
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(subtract aid, loans, scholarships, etc)
Bills available online 24/7 at Eagle Finance
Financial Aid - complete entrance counseling and
master promissory notes for any accepted Stafford
loans @ studentloans.gov today! Hurst 203
Financial Aid Disbursement – (pending aid on bill;
loans disbursed week before classes start)
2013-2014 FAFSA deadline – May 1
Payment Questions
 Payment options – check, e-check. AU does not
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accept credit cards
Pay online on Eagle Finance
American Installment Plan – (10 or 12 monthly
payments; $60 application fee)
Parent Plus Loan – 7.9% Apply at studentloans.gov
Outside sources of payment (529 plans; Veterans
benefits; outside scholarships)
FAQs
 I don’t need AU’s health insurance. How do I waive
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it?
I am getting an outside scholarship. How will it
affect my financial aid award?
What is Tuition Refund Insurance?
How do I maintain my aid for next year?
How do I get proof of enrollment for my
scholarship/car insurance/etc?
Contact AU Central
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Portal - myau.american.edu
E-mail – [email protected]
Telephone - 202 885-8000
Web - www.american.edu/aucentral
Fax – 202 885-1025 (financial aid documents only)
Hours of operation – M, T, Th, F 9:00 – 5:00
W 10:00 – 5:00