Transcript Who are We? - TCS: IT Services, Consulting and Business

Central Government
Strategy Forum
June 24-25 2014
How TCS is Transforming
Citizen Services in UK
Kerry Chapman – Public Sector Marketing Director
Adrian Smart – Business Development Manager
Graeme Hill – Business Development Manager
Copyright © 2014 Tata Consultancy Services Limited
Who are We?
Tetley is
part of Tata
Global Beverages,
the 2nd largest
tea company
in the
world
The world’s most
economic car
the Tata Nano
produced by
Tata Motors
Tata
Communications
is the no. 1 global
international
wholesale
operator
Tata chemicals is
the world’s 2nd
largest producer
of soda ash
Over 100 operating companies across 7 industry sectors
and in over 100 countries
Europe generates 30% of group revenue $100 billion
(FY2013)
Jaguar Land Rover
is part of
Tata Motors
Over 540,000 employees worldwide
One of the largest foreign investor in UK industry including:
• Diligenta
• Tata Steel
• Tetley Tea
• Jaguar Land Rover
The World’s
Thinnest
Watch
Titan Edge
Tata Steel is the
world’s 9th largest
Steel company
Tata Consultancy Services in Europe
• Helping European businesses since 1975
• European team of over 50,000 consultants
• More than 350 customers across the continent
• Including 44 of the FT Europe top 100
companies.
• Top Employer in Europe Award
UK Operations
• Over 9,000 staff across more than 60 sites
• Approximately 50% local employees
• UK customers include 24 of the FTSE 100
• Top Employer in UK Award
• Investor in People Gold Award
• Business in the Community Platinum Tick
TCS UK “Young people and technology” programme
Why is it important?
• Computing and telecoms related higher
education courses in the UK have
declined by 44% since 2001
• Computing A-levels have declined by
60% since 2003
• IT-related GCSE courses have declined
by 57% since 2005
• Approximately 17% of the IT workforce
is female
• A potential talent pipeline challenge for
TCS in the UK
• Young people and employability is a
burning public policy issue and likely to
IT Academy
University partnerships, job
opportunities, internship,
research projects ,
apprenticeship, and work
placements
IT Futures
Community engagement
with schools, colleges and
Universities.
remain so for the next five to 10 years.
Sponsorship & Support
High profile support to
inspire young people in to
engineering and technology
From Legacy to Digital
• 300,000 employees with 80% delivery focus
• Large scale technology enabled transformation
• Consulting
• Application Development, Rationalisation and
Maintenance
• IT Infrastructure Services
• Mainframe Transformations
• Digital Services
(Social, Big Data, Mobile, Cloud)
Global TCS Public Sector Footprint
New York’s Department of Probation
Ministry of Education, Saudi Arabia
Canada
United Kingdom
Passport SEVA, India
Hungary
United States
European Union
Saudi Arabia
China
Bahrain
Mexico
India
Singapore
Colombia
Kenya
Malaysia
Uganda
Australia
eHealth, Guangdong
Province
Tax Platform Transformation, Kenya
Citizen
Services
Justice and
Security
Public
Health
Public
Infrastructure
Revenue &
Taxation
Social
Development
Ongoing UK Public Sector engagements
Scottish Government
Improvement Service – myaccount
Liverpool
TCS Public Sector Delivery Centre
Home Office
Disclosure & Barring Service (DBS)
Dept of Work & Pensions
Child Maintenance Group (CMG)
Peterborough
TCS Public Sector Delivery Center
Dept of Work & Pensions
National Employment Savings Trust (NEST)
Cardiff City Council
"Tata has played a
transformative role in
the UK and I’m
delighted that their
consultancy service is
now opening a delivery
centre in Liverpool
creating 300 jobs. This
will make a real
difference to the local
economy and further
strengthen the
company’s ties to the
UK.”
Prime Minister David
Cameron (18th February
2013)
Balancing Efficiency, Reform and Growth
Continued
Austerity
Experience in delivering digital transformation to
reduce costs whilst enhancing the citizen
experience
Digital
by
Default
Balancing Efficiency, Reform and Growth
Continued
Austerity
Experience in delivering digital transformation to
reduce costs whilst enhancing the citizen
experience
Digital
by
Default
Dependency
on Legacy
Capability and capacity to deliver large scale
programmes within a highly complex multivendor environment
Supplier
Base
Broadening
Balancing Efficiency, Reform and Growth
Continued
Austerity
Experience in delivering digital transformation to
reduce costs whilst enhancing the citizen
experience
Digital
by
Default
Dependency
on Legacy
Capability and capacity to deliver large scale
programmes within a highly complex multivendor environment
Supplier
Base
Broadening
Investment and commercial flexibility to manage
and deliver outcome based contracts
New
Service
Delivery/
Commercial
Models
Aversion
to Risk
Transformation and Innovation Experience
Transformation and Innovation Experience
Business Delivery Model Innovation
Transformation and Innovation Experience
Platform Transformation
Transformation and Innovation Experience
Platform Transformation
Transformation and Innovation Experience
IT Development Innovation
Transformation and Innovation Experience
IT Service Delivery Innovation
Transformation and Innovation Experience
Digital Transformation
Engaging early and adding value
• Tata is a long term investor in UK across a number of business sectors
Application
Modernisation
• TCS is one of the largest global IT organisations
Business
Process
Services
• Strong delivery history in Europe
Platform and
Software as a
Service
• Investing in UK skills
• Global innovation
Application
Development
• Building on success with HMG
• Broad range of ICT and BPS services
• Become a long term transformation partner to HMG
IT
Infrastructure
Services
Application
Maintenance
and Support
Transformation
Consultancy
Services
THANK YOU
Kerry Chapman – Public Sector Marketing Director
[email protected]
Adrian Smart – Business Development Manager
[email protected]
Graeme Hill – Business Development Manager
[email protected]
Copyright © 2014 Tata Consultancy Services Limited