Transcript Benefits Module 1

Benefits management
high level findings –
update for DIs
10th July
What did we do?
• Visited each LHC nominated benefits lead
– Therefore met with staff in different levels of the organisations
– All from the PCT as co-ordinators of benefits collection
• 2 hours to discuss
– Benefits collection
– Benefits management
– Questionnaire
• Took sample responses from the benefits leads on
selection of areas
• Sent out questionnaire for wider distribution
– Based upon transformational lifecycle
Who did we see?
LHC
Locality lead
Benefits lead
Date of meeting
Bradford and Airedale teaching
Tony Megaw
Sue Howgate
9th June
Kirklees
Tony Megaw
Robert Scott and Ian Wightman
9th June
Wakefield
Nick Allan-Smith
Gill Galdins
10th June
Doncaster
Alan Baker
Helen Beard and Jeff Jacklin
10th June
Rotherham
Alan Baker
Alan Meloy
11th June
Barnsley
Nick Allan-Smith
Paul Foster and Steve Barton
17th June
Sheffield
Nick Allan-Smith
Sally Soady; Tim Ogden; Sarah
Cooper; Ros Anderson
17th June
North Lincolnshire
Rose Hand
Doug Scott and Eva Young
19th June
North East Lincolnshire
Rose Hand
Doug Scott and Eva Young
19th June
Hull teaching
Alan Baker
Dave Buchan and Sarah Culkin
19th June
NY&Y
Rose Hand
Angela Wood
24th June
Leeds
Nick Allan-Smith
Beverly Bryant and Raj Summan
24th June
Calderdale
Tony Megaw
Moira Hall
30th June
East Riding
Alan Baker
Lee Rickles and Cath Hunter
2nd July
What did we want to find out?
• How well do we manage change?
• How well can we prove what change has
led to?
• What can we help you with?
Common feedback
• LHCs in transition
• Feeling a shift from deployment to benefits
driven change,
• CfH reporting also not geared towards
programmatic evidencing
Integrated
processes and ways
of working
maximises the
benefits
Optimised processes
New ways of working
Core Delivery
None
Outputs:
Improved ways of working
Improved Performance
Upgrade support
Benefits led implementation
of the core enabling
technology starts delivery
of some of the Vision.
Programme
management
Implementing
the technology
starts the journey for
everyone
Sharing the plans with service improvement
team, operational services and the
IM&T agenda helps establish the
programme correctly.
Integrated working across deployments will
bring the potential of integrated working to
reality.
Improved data
governance
Client side business
change
Core Delivery
None
Outputs:
Benefits Cases
Business Change Plans
Communications Plans
Future State Model
Core Delivery
Deployment Change Management
Clear business plans
increases motivation
and moves the
business forward
with you
Integrated service
planning
Developing local
executive governance
Outputs:
Governance
Updated Care Models
Blueprints
Transformational
Lifecycle
Planning an outcome based
series of deployments linked
to governance to confirm
progress is essential to realise
the potential.
Outputs:
Implementation plans
Business Plans
Improved Capacity & Capability
Readiness
Core Delivery
Strategic Alignment
Service development
Building NHS capacity
Roll-out planning
Readiness
assessments
Getting ready helps
you
and your
stakeholders plan
for success
Pockets of good practice / thinking
• Linking benefits to
strategic objectives
– Of the organisation
– In line with Darzi
• Shifting the focus
– Name of the LHC board
– Where to position IM&T
• Prioritising of projects
Pockets of good practice / thinking
• Benefits owners
• Business cases and
PID work
• Early engagement
• Readiness
assessments
• Skills development
Pockets of good practice / thinking
• Enabling commitment
for champions / project
team
• End user and service
lead involvement
• Clinical champions
Sharing learning to
build relationships
• Learning lessons
Pockets of good practice / thinking
• Project closure
• Reporting upwards
and trackers
• Ongoing collection
• Benefits groups
Common areas for development
• Positioning IM&T at the right place at the right time
• Service driven planning
• Role of commissioning in defining and proving the
requirement (business cases)
• PID development
• Service driven ownership
• Use of benefits owners
• Baselining
• Benefits understanding?
• Post project benefits tracking
• Benefits reporting to LHC board
Barriers / blockers
• Whether PM and BC are delivered by in
house resource
• Perception of IT and how it relates to the
day job
• Benefits language
• Whose responsibility?
What can the SHA do for you?
•
•
•
•
Standard benefits management process - collection
Support with top team engagement
Support on how benefits management fits with TCS
Product catalogue including expected benefits of the
tools
• Standard metrics for S1
• Examples of best practice / good working collateral /
lessons learned
• Benefits classes
What next?