Transcript Document
Produktionsplanering 1 What is planning and control? Supply of products and services Planning and control Demand for products and services The operation’s resources The activities which reconcile supply and demand The operation’s customers 2 Planning is deciding what activities should take place in the operation when they should take place what resources should be allocated to them Control is understanding what is actually happening in the the operation deciding whether there is a significant deviation from what should be happening (if there is deviation) changing resources in order to affect the operation’s activities 3 Long-term Planning and Control Uses aggregated demand forecasts PLANNING Determines resources in aggregated form Objectives set in largely financial terms Days/ weeks/ months Hours/days Time horizon Months/years Significance of planning or control Medium-term Planning and Control Uses partially disaggregated demand forecasts Determines resources and contingencies Objectives set in both financial and operations terms Short-term Planning and Control CONTROL Uses totally disaggregated forecasts or actual demand Makes interventions to resources to correct deviations from plans Ad hoc consideration of operations objectives 4 Planning and control needs…. Information on Demand levels Information on Resources 5 The nature of supply and demand Purchase Make Deliver Make to stock D P Purchase Make Deliver Make to order D P Purchase Make Deliver Resource to order D P P=total genomloppstid D=leveranstid (dvs den tid kunden måste vänta) 6 Dependent and independent demand Dependent demand e.g. input tyre store in car plant Demand for tyres is governed by the number of cars planned to be made Inependent demand e.g. tyre fitting service ACE TYRES Demand for tyres is largely governed by random factors 7 Resource to order Dependent demand Each product or service large compared with total capacity of the operation Make to order Make to stock Independent demand Each product or service small compared with total capacity of the operation 8 Pull and push philosophies of planning and control PUSH CONTROL CENTRAL OPS. PLANNING AND CONTROL SYSTEM OR Instruction on what to make and where to send it Work centre FORECAST Work centre Work centre Work centre DEMAND PULL CONTROL Work centre Work centre Delivery Request Request Request Work centre Delivery Request Work centre Delivery DEMAND Delivery 9 The activities of planning and control When to do things? Scheduling In what Sequencing order to do things? Loading Monitoring and control How much to do? Are activities going to plan? 10 Loading / beläggning 11 Tillgängligheten i en maskin Maximum available time Valuable operating time Quality losses Slow running Set-up and Equipment equipment changeovers “idling” “Breakdown” failure Not worked (planned) Not worked (unplanned) 12 Finite and infinite loading Load in std. hours Load in std. hours 140 140 Capacity 120 100 100 80 80 60 60 40 40 20 20 0 1 2 3 4 5 Work centres Möjligt, nödvändigt eller begr kostnader för att begränsa beläggningen 6 Capacity 120 0 1 2 3 4 5 6 Work centres Omöjligt, onödigt eller mkt kostsamt att begränsa 13 beläggningen Sequencing 14 for in situations with physical • Except constraints, various sequencing rules are used in operations: - customer priority; - due date; - LIFO - last in, first out; - FIFO - first in, first out; - longest operation time first; - shortest operation time first. 15 Scheduling 16 JOB Mon 5 Tue 6 Wed 7 Thur 8 Fri 9 Mon 12 Tue 13 Table Shelves Kitchen units Bed Scheduled activity time V Actual progress Time now 17 V JOB Mon 5 Wood preparation T Assembly B Tue 6 Thur 8 S B Paint S Fri 9 Mon 12 Tue 13 K S T Finishing B S S K T V V Scheduled activity time Wed 7 K T Non-productive time Time now Actual progress 18 Mon Tue Wed Thu Number of staff required Fri Sat Sun 3 5 5 5 3 2 2 Peter X X X X O O X Marie X X X X X O O Claire X X X X O O X Walter O X X X X X O Jo O X X X X X O Peter X Walter Marie 04:00 08:00 12:00 Full day O Day off Jo Claire Jo 16:00 20:00 Shift pattern (24 hour clock) 19 Monitoring and control 20 The control feedback loop Input Operation Intervention Output Monitor Plans Compare / replan 21 Beläggningsplanering • Beläggning = inplanerade operationer under en viss tidsperiod på viss/vissa resurser • Beläggningsplanering = balansering av beordrad produktion mot statistiskt beräknad nettokapacitet • Kö - uppstår när kapaciteten understiger tillgänglig beläggning 22 Kö • Nackdelar... - extra kostnader - högre genomloppstider - ökad kapitalbindning - kräver fysiskt lagringsutrymmer - irritationsmoment - kräver särskild administration och ger upphov till särskilt planeringsarbete 23 Kö • ...men också fördelar - möjligheter till smart omplanering (samkörning med artiklar med likartat ställarbete) - kompetensanpassning - högre arbetstempo - gardering mot störningar - fullt kapacitetsutnyttjande • Optimering av kapacitetsutnyttjande kontra kapitalbindning 24 Kö - tumregler • Trånga/viktiga resurser (styrande maskiner) beläggs med 100% genom ökad nettokapacitet och buffertar • Överkapacitet i billiga resurser där dyra o/e genomloppstidsmässigt viktiga artiklar tillverkas (kompletterande maskiner) • Utbilda arbetsstyrkan mot ökad flexibilitet – flödesgrupper 25 Volymvärdeanalys • En operation kan inte starta utan material • Fullt plock = alla artiklar som krävs för en operation finns tillgängliga vid start • Svårt att garantera fullt plock utan betydande kapitalbindning i mellanlager • Volymvärdeanalys – rangordning av artiklar med avseende på kapitalbindning • Artiklar med hög kapitalbindning (A) planeras och följs upp mkt noga, just-in-time-lev eftersträvas • Artiklar med låg kapitalbindning (C) köps in/produceras i god tid i väl tilltagna kvantiteter 26 Flaskhalsar • Genomloppstiden styr av flaskhalsens kapacitet • Balansera materialflöde snarare än att utnyttja alla resurser fullt ut • PIA accumuleras vid flaskhalsen • Minskning i flaskhalsens output, sänker systemets hela output • Ökning av output i en “icke-flaskahls” ökar inte output i systemet som helhet 27 OPT • Optimized Production Technology (Goldratt & Cox, 1986) – Balansera flöde, inte kapacitet – Utnyttjandet i en “icke-flaskhals” bestäms av andra begränsningar i systemet, ej av sin egen kapacitet – En förlorad timme i en flaskhals är en förlorad timme för systemet – En vunnen timme i en “icke-flaskhals” är en illusion – Flaskhalsar styr genomloppstid och PIA i systemet – Transportvolymen behöver inte, och skall ibland inte, vara lika stor som processvolymen – Processvolymen skall vara variabel, inte statisk – Ledtid beror på planeringen och kan inte bestämmas på förhand – Planering skall skapas genom att se till alla begränsingar samtidigt 28 The drum, buffer, rope, concept Buffer of inventory Activity A Activity B Communication rope controls prior activities Activity C Activity D Activity E Bottleneck drum sets the beat 29 Kapacitetsplanering 30 Causes of seasonality Climatic Festive Behavioural Political Financial Social Construction materials Travel services Beverages (beer, cola) Holidays Foods (ice-cream, Christmas cake) Tax processing Clothing (swimwear, shoes) Doctors (influenza epidemic) Gardening items (seeds, fertilizer) Sports services Fireworks Education services 31 Not worked (unplanned) Loading time Total operating time Availability losses Net operating time Speed losses Quality Valuable operating time losses Availability rate = a = total operating time / loading time Set-up and changeovers Breakdown failure Performance rate = p = net operating time/total operating time Equipment “idling” Slow running equipment Quality losses Quality rate = q = valuable operating time / net operating time 32 How capacity and demand are measured Efficiency = Planned loss of 59 hours Design capacity 168 hours per week Effective capacity 109 hours per week Utilisation = Actual output Effective capacity Avoidable loss - 58 hours per week Actual output 51 hours per week Actual output Design capacity 33 Simple queuing system Low variability narrow distribution of process times Time High variability wide distribution of process times Time 34 Period t Period t - 1 Period t + 1 Current capacity Updated estimates forecasts Outcome Actual demand and actual capacity Shortages Queues Inventory Costs Revenues Working capital Customer satisfaction etc Decision How much capacity next period? Current capacity Updated estimates forecasts Capacity level Outcome Actual demand and actual capacity? Shortages Queues Inventory Decision How much capacity next period? Costs Revenues Working capital Customer satisfaction etc 35 Short-term outlook POOR POOR NORMAL GOOD Outlook < 1 Outlook = 1 Outlook > 1 Lay off staff Delay any action Hire temporary staff Long-term outlook Outlook < 1 NORMAL Outlook > 1 Outlook = Short-time Idle time Do nothing Overtime Hire temporary staff Outlook = 1 GOOD Overtime Make for inventory Hire and make for inventory Short-time Start to recruit Hire staff Forecast demand Forecast capacity 36 The nature of aggregate capacity Aggregate capacity of a hotel: - rooms per night; - ignores the numbers of guests in each room. Aggregate capacity of an aluminium producer: - tonnes per month; - ignores types of alloy, gauge and batch variations. 37 Long-, medium- and short-term capacity planning 6 tables Macro operation with a given set of resources or might produce 12 chairs or some combination 38 Aggregated output Objectives of capacity planning and control Step 1 - Measure aggregate capacity and demand. Step 2 - Identify the alternative capacity plans. Forecast demand Step 3 - Choose the most appropriate capacity plan. Estimate of current capacity Time 39 Ways of reconciling capacity and demand Demand Capacity Level capacity Demand Demand Capacity Capacity Chase demand Demand management 40 Cumulative representations Capacity and demand Cumulative capacity Cumulative demand Building stock Unable to meet orders Time 41 OBJECTIVE To provide an “appropriate” amount of capacity at any point in time. The “appropriateness” of capacity planning in any part of the operation can be judged by its effect on…... Costs Revenue Working Capital Service Level 42 Good forecasts are essential for effective capacity planning. But so is an understanding of demand uncertainty because it allows you to judge the risks to service level. Only 5% chance of demand being higher than this DEMAND DEMAND Distribution of demand Only 5% chance of demand being lower than this TIME TIME When demand uncertainty is high the risks to service level of underprovision of capacity are high. 43 It is useful to know not only the average capability of resources but also their variation in capability FREQUENCY Average processing time TIME TO PROCESS ONE UNIT OF DEMAND 44 How do you cope with fluctuations in demand? Absorb demand Adjust output to match demand Change demand 45 Absorb demand Have excess capacity Keep output level Make to stock Part finished, Finished Goods, or Customer Inventory Make customer wait Queues Backlogs 46 Adjust output to match demand Hire Temporary Labour Overtime Subcontract Fire Lay off Short time 3rd party work 47 Change demand Change pattern of demand Develop alternative products and/or services 48 Forecast Demand Actual Demand Replan Capacity Allocate Capacity Actual Capacity Refine Forecast Key question - “How often do you change capacity in response to deviations from demand forecasts?” 49