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ACPE Academy for Continuing Education Pastoral Professionals as Leaders in Institutions and Organizations June 16, 2011 Presenter: Martin Montonye ACPE Supervisor Email: [email protected] Webinar Objectives 1. Define leadership from a historical perspective 2. Review survey results of Spiritual Care Collaborative membership on leadership 3. Describe four strategies most commonly used in leadership training 4. Explain how CPE prepares Pastoral Professionals to assume leadership roles in institutions and organizations. Leadership Lessons: Alice in Wonderland Time Management Leaders vs. Followers Latest Leadership Trends MBO “Off With her head!” Possibilitarian Leader? Chaordic Guide Leadership Lessons: Alice in Wonderland White Rabbit – Time Management Caterpillar – Latest Leadership Trend Cheshire Cat – Management by Objective Red Queen – Impatient Monarch White Queen – Anything is Possible Mad Hatter – Chaordic Guide Definitions of Leadership “Always, it seems, the concept of leadership eludes us or turns up in another form to taunt us again with its slipperiness and complexity. So we have invented an endless proliferation of terms to deal with it . . . and still the concept is not sufficiently defined." - Warren Bennis Leadership Development Programs - Genetic or Learned? - Plato’s Republic - Military Field Administration - Business Education - 1960s - 1970s: Interpersonal skills, T-groups - 1980s – Change agent, action learning - 1990s – 2000: - Personal Growth Conceptual Understanding Feedback Skill Building Approaches to Leadership Theory Trait Approach Skills Approach Style Approach Situational Approach Contingency Theory Path-Goal Theory Transformational Leadership Team Leadership Psychodynamic Approach Culture and Leadership Leadership Ethics Leader-Member Exchange Theory Northouse, 2007 Leadership Development Programs - Developmental Relationships - Formal Coaching - Job Assignments - Hardships - Spiritual Leadership - Cross-Cultural - Leadership for Cultural Change Connecting the Dots Pastoral Training Leadership Language Self Awareness Self Management Action Reflection Action Learning Case Study Critical Thinking Interpersonal Group Small Group Leadership Trusting the Process Managing Change Note: Types of Programs: 1) Personal Development; 2) Conceptual Understanding; 3) Feedback; 4) Skill Building Point of View “The world simply can’t be made sense of, facts can’t be organized, unless you have a mental model to begin with. That theory does not have to be the right one, because you can alter it along the way as information comes in. But you can’t begin to learn without some concept that gives you expectations or hypotheses.” Goran Carstedt, Volvo Executive Reframing & Higher Orders of Consciousness Bolman & Deal (2008) - Frame as a set of ideas and assumptions to negotiate a particular territory - Windows, maps, tools, lenses, orientations, filters, prisms and perspectives -Frame Breaking -Four Frames: Organizations as factories, family, jungles, temples and carnivals -Multi-frame Thinking Bolman, L. G. & Terrence, E. D. (2008). Reframing Organizations: Artistry, Choice and Leadership. San Francisco, CA: Jossey-Bass. Chaordic Dee Hock, founder and former CEO of Visa International, combined the first syllables from chaos and order. Chaord is defined as “any self-organizing, self-governing, adaptive, nonlinear, complex organism, organization, community or system, whether physical, biological or social, the behavior of which harmoniously blends characteristics of both chaos and order.” Hock, D. Birth of the Chaordic Age. San Francisco: Berrett-Koehler Publishers, 2000. Leading or Managing? “…one of the most seductive ways that your organization rewards you for doing exactly what it wants – to provide operational excellence in executing directions set by others – is to call you a leader.” - Heifetz, Grashow & Linsky, 2009, p.25. Meaning-Making New Framework Authority is a tool for making sense Leadership is a process through which people put this and other tools to work to create meaning “The key movement is from I need to make things happen to we need to make things happen and I need to figure out how to best participate in the process of us making things happen.” Making Common Sense: Leadership as Meaning-making in a Community of Practice. Center for Creative Leadership. 1994. Definition of Leadership “Leadership is a process whereby an individual influences a group of individuals to achieve a common goal.” - Process - Influence - Groups - Goals Northouse, Peter. Leadership Theory and Practice. 4th Ed. Thousand Oaks, CA: Sage Publications. 2007. Definition of Leadership Three dimensions of leadership in complex organizations: 1. Establishing direction 2. Aligning people 3. Motivating and Inspiring J. P. Kotter, A Force for Change: How Leadership Differs from Management (New York: Free Press, 1990), 5. Pastoral Leadership “Success in ministry and the quality of ministry do not happen by accident; they are the purposeful result of a response to a divine calling, coupled with a sincere effort, effective training, respect for people, and skillful execution.” Graves, Joel C. Leadership Paradigms in Chaplaincy. Boca Raton: Dissertation.com, 2007. 2. Spiritual Leadership Fernando asked 13 spiritually motivated and influential Sri Lankan business entrepreneurs from Buddhist, Hindu, Christian and Muslims religions to describe the meaning of spirituality: “…their practice of spiritual leadership had tow common aims: a connection with self, others and/or an ultimate reality, and a need to direct and motivate self and/or others to develop an organizational culture founded on a sense of shared community.” Mario Fernando, Spiritual Leadership in the Entrepreneurial Business: A Multifaith Study. Northampton, MA. Edward Elgar Publishing, 2007. Preface. V.a.r.m.i.n.t.s. Vision Alignment Resources Motivate Inspire Navigate Teach Spiritual Survey by the Center for Creative Leadership What’s Next? The 2007 Changing Nature of Leadership Survey 2007 data compiled from online survey of 1,131 on emerging trends and future leaders 76% believe the definition of leadership has changed in the past 5 years 91% believe the challenges they face are increasingly complex 65% believe there will be a talent crisis in the next 5 years Leadership Gap - 2006 – 2008 survey conducted by Center for Creative Leadership - Explore concern that leadership skills are lacking - 2,200 leaders from 15 organizations in three countries - Recommendations for organizations seeking to assess and bridge the gap between where they are and where they need to be - Ranking competencies Leadership Gap What leadership skills and perspectives are critical for success now and in the future? How strong are current leaders in these critical skills and perspectives? How aligned is today’s leadership strength with what will be the most important skills and perspectives? Leadership Gap Most important now and in the future for organizational success: - Leading employees (directing and motivating) - Strategic planning (translating vision) - Inspiring commitment (recognizing/rewarding) - Managing change (effective strategies) - Resourcefulness (collaboration up and down) - Being a quick learner (new knowledge) - Doing whatever it takes (persevering) Leadership Gap Leadership skills currently demonstrating: Over-investment - building and mending relationships - compassion and sensitivity - culturally adaptable - respecting individual differences - composure - self-awareness Leadership Gap Key Gap - Leading people - Strategic planning - Inspiring commitment - Managing change - Employee development - Balancing personal life and work - Decisiveness Pastoral Leader Gap ATS Graduating Student Questionnaire: A Study of Five Years of Use, 1996-97 through 2000-1 2000 Toward a Higher Quality of Christian Ministry Survey. Study of Church Leadership funded by the Lilly Endowment 2001 The Leadership Situation Facing American Congregations. An Alban Institute Special Report 2003 Survey of Teaching and Learning in Clergy Education conducted by The Carnegie Foundation 2007 Survey on Continuing Education in the United Methodist Church Pastoral Leadership Survey - Purpose - Internet Survey - Spiritual Care Collaborative Membership - December 2009 - February 2010: 1130 - Questions © HealthCare Chaplaincy # © HealthCare Chaplaincy # © HealthCare Chaplaincy # © HealthCare Chaplaincy # © HealthCare Chaplaincy # © HealthCare Chaplaincy # © HealthCare Chaplaincy # © HealthCare Chaplaincy # Inferences Overlap between secular and pastoral leadership Awareness of need for vision, alignment and commitment Gap in pastoral leadership preparation - Strategic Planning (Vision) - Budget & Finance (Alignment) - Administration & Management (Commitment) Critical Reflection “Very few really seek knowledge in this world. Mortal or immortal, few really ask. On the contrary, they try to wring from the unknown answers they have already shaped in their own minds – justification, explanations, forms of consolation without which they can’t go on. To really ask is to open the door to the whirlwind. The answer may annihilate the question and the questioner.” The Vampire Marius, Ann Rice, The Vampire Lestat Pastoral Relationships Stages of the visiting and interviewing process: - Recognition of participants, roles, expectations, purposes, goals - Formulating a strategy for visit/meeting - Establishing optimum interrelation, obtaining maximum information - Structuring, correcting, further exploration - Analyzing, summarizing, formulating, opinion, conclusion, counseling, therapy, care. Harrop A. Freeman. Counseling in the United States. New York: Oceana Publications. 1967. Leadership Strategies For transferring and integrating organizational leadership development: Designing a program for developing organizational leadership competencies Leading continuous professional development programs Coaching action learning management teams The Continuing Professional Development of Physicians: From Research to Practice. American Medical Association, 2003. www.amapress.com Education “We are, in my view, faced with an entirely new situation in education where the goal of education, if we are to survive, is the facilitation of change and learning. The only man who is educated is the man who has learned how to learn; the man who has learned how to adapt and change; the man who has realized that no knowledge is secure, that only the process of seeking knowledge gives a basis for security. Changingness, a reliance on process rather than upon static knowledge, is the only thing that makes any sense as a goal for education in the modern world.” Resources www.leadertoleader.org www.ccl.org www.12manage.com www.marcusbuckingham.com www.hbsp.harvard.edu/hbsp/course_materials.jsp http://hbr.harvardbusiness.org/ http://c4lpt.co.uk/Showcase/100business.html https://www.stephencovey.com/community/user/dashboard.php Resources Barker, J. A. (1993). Paradigms: The Business of Discovering the Future. New York: Harper Business. Bolman, L. G. & Terrence, E. D. (2008). Reframing Organizations: Artistry, Choice and Leadership. San Francisco, CA: Jossey-Bass. Boltman, R. (1979). People Skills: How to Assert Yourself, Listen to Others, and Resolve Conflicts. New York: Simon & Schuster. Collins, J. (2001). Good to Great: Why Some Companies Make the Leap...and Other’s Don’t. New York: Collins Business. Covey, S. R. (1989). The Seven Habits of Highly Effective People. New York: Simon & Schuster. Covey, S. R. (1990). Principle Centered Leadership. New York: Simon & Schuster. Ford, K. G. (2008). Transforming Church: Bringing Out the Good to Get to Great. Colorado Springs, CO: David C. Cook. Greene, R. (1998). The 48 Laws of Power. New York: Penguin. Resources Halpern, B. L. & Lubar, K. (2003). Leadership Presence: Dramatic Techniques to Reach Out, Motivate, and Inspire. New York: Gotham. Heifetz, R., Grashow, A., & Linsky, M. (2009). The Practice of Adaptive Leadership: Tools and Tactics for Changing Your Organization and the World. Boston, MA: Harvard Business. Hershey, P., Blanchard, K. H., & Johnson, D. E. (1996). Management of Organizational Behavior: Utilizing Human Resources (7th ed.). Englewood Cliffs, NJ: Prentice Hall. Kouzes, J. M. & Posner, B. Z. (2007). The Leadership Challenge (4th ed.). San Francisco, CA: Jossey-Bass. Komives, S. R., Lucas, N., & McMahon, T. R. (2007). Exploring Leadership for College Students Who Want to Make a Difference (2nd ed.). San Francisco, CA: Jossey-Bass. Komives, S. R., & Wagner, W. (2009). Leadership for a Better World: Understanding The Social Model of Leadership Development. San Francisco, CA: Jossey-Bass. Resources Marquardt, M. J., Leonard, H. S., Freedman, A. M., & Hill, C. C. (2009). Action Learning for Developing Leaders and Organizations: Principles, Strategies, and Cases. Washington, D.C.: American Psychological Association. Northouse, P. G. (2006). Leadership: Theory and Practice (Ed.)(4th ed.). Thousand Oaks, CA: Sage. O’Toole, J. (1995). Leading Change. San Francisco: Jossey-Bass. Northouse, P. G. (2006). Leadership: Theory and Practice (Ed.)(4th ed.). Thousand Oaks, CA: Sage. O’Toole, J. (1995). Leading Change. San Francisco: Jossey-Bass. Peters, T. J. & Waterman, R. H. (1982). In Search of Excellence: Lessons from America’s Best-Run Companies. New York: Warner. Pine, B. J., & Gilmore, J. H. (1999). The Experience Economy: Work is Theatre & Every Business a Stage. Boston, MA: Harvard Business. Senge, P. M. (1990). The Fifth Discipline: The Art & Practice of the Learning Organization. New York: Doubleday. Resources Shankman, M. L. & Allen, S. J. (2008). Emotionally Intelligent Leadership: A Guide for College Students. San Francisco, CA: Jossey-Bass. Solomon, R. C. (2007). True to Our Feelings. New York: Oxford. Tichy, N. M., & Cardwell, N. (2002). The Cycle of Leadership: How Great Leaders Teach Their Companies to Win. New York: Harper Collins.