Transcript No Slide Title

Management van of innovation
8/2/2000
Daan Rijsenbrij
What are the main IT challenges for managers in 2000
The IT Challenges
 The great architectural challenges in the IT- industry:
 Security (in particular of web-based systems)
 Disentanglement and reduction of complexity
 Faster application delivery
 Adoption of new technology
 Dismantlement of legacy systems
 Continuous alignment between business and IT
 The final human goal
 IT as enabler for “human brain power”
 The final business goal:
 An alert & agile enterprise in the Internet age
© 2000 by Cap Gemini Institute. All rights reserved
16/7/15, slide 3
Cap Gemini’s view on technology enabling
Cap Gemini believes in a future where Intelligent Organizations
operate in Intelligent Environments
The ideal enterprise:
A fully IT-enabled (virtual) customer focused enterprise
• with a sound e-Business strategy
• supported by web-enabled knowledge management
• where information systems and infrastructure are continuously
improved to meet user demands
The keys to competitive advantage:
• seamless integration of business and IT
• ultra fast development and deployment of applications
• enabled by the solid base of a future proof architecture
© 2000 by Cap Gemini Institute. All rights reserved
16/7/15, slide 4
Dimensions of an Intelligent Organization
attention outwards
CRM
attention inwards
BI++
decisive employees
KM
©2000
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16 July,slide
2015,
16/7/15,
5 slide 5
Questions to IT - enable an enterprise
1. Which are the business processes that we concentrate upon,
what do they look like, and how is IT an enabler to their transformation?
2. How do we interact with the environment? How does IT enable new,
better ways of interaction?
3. How can we capitalise on the value of the information and knowledge in our
enterprise, applying IT?
4. How can we design, realise and deploy IT solutions in the e-Business era?
How can we integrate the existing information systems?
5. What IT infrastructure do we need to realise all of this?
6. How can we control the imminent waves of change especially those arising
from new technologies?
7. What are the requirements for the new “e-Business” organisation? Who will
design, develop and deploy this?
8. How to control the IT itself?
9. What are the risks for this IT-enabled enterprise and how can we deal with them?
10. How to bring some beauty, simplicity and stability in this jungle of IT?
How can we leverage the unique qualities of humans
and IT in harmony?
© 2000 by Cap Gemini Institute. All rights reserved
16/7/15, slide 6
Service offering
building block
Publications/
seminars
Project
references
best practices
Process model
building block
Training module
Network of
professionals
Sibylle filter
CG Vision
White paper
I Computerisation of the enterprise
1. Business models: front, extended, home
and middle office
2. Managing enterprise resources: ERP,
PDM, embedded software.
3. Workflow and groupware
II Relationship with the environment
4. Electronic commerce
5. Customer relationship management and
call centres.
6. Integrated supply chain management
7. Extranet / internet
III Information capitalisation
8. Business intelligence
9. Knowledge management
10. Content management, document
management and digitising content
11. Data warehousing / data marts
IV ICT solutions
12. Legacy systems; upgrading and/or
dismantlement
13. Modern system development : RAD,
component integration, PBS
14. Personalisation and user interfaces
©2000
Allrights
rightsreserved
reserved
© 2000by
byCap
CapGemini
GeminiInstitute.
Institute. All
16 July,slide
2015,
16/7/15,
7 slide 7
15. Infrastructure engineering
16. Ubiquitous computing
VI Management of change
17. Programme & project management
18. Quality assurance; CMM and SPI
VII Software development organisation
19. Skills, knowledge and competencies
20. Development Approach;
21. Soft skills
VIII ICT Governance
22. Information systems management,
application management.
23. Business function “off the shelf”,
application service provision
IX ICT Security
24. Secure communication: PKI, VPN
X ICT Architecture
25. Architectural design
©2000
Allrights
rightsreserved
reserved
© 2000by
byCap
CapGemini
GeminiInstitute.
Institute. All
16 July,slide
2015,
16/7/15,
8 slide 8
Service offering
building block
Publications/
seminars
Project
references
best practices
Process model
building block
Training module
Network of
professionals
Sibylle filter
CG Vision
White paper
V ICT infrastructure
Professional
Project Manager
Account Manager
Client
Other relations
results
White Paper (What is … + trends)
Cap Gemini vision
Sibylle filter
Network of professionals
Training module
PERFORM Process Model (building block)
Best Practices
Project References
Publications & seminars
Service Offering (building block)
©2000
Allrights
rightsreserved
reserved
© 2000by
byCap
CapGemini
GeminiInstitute.
Institute. All
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16 July,slide
2015,
16/7/15,
9 slide 9
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