Transcript Slide 1
VT Email Time Stamp - Limited or No Cellular Coverage When a fault notification is emailed, the timestamp of the actual event is included in the VT email subject line and is noted in Pacific Time. This is important to know especially if you are in the Eastern Time Zone. If in the Eastern Time Zone, it appears the email is sent three hours late. If in the Pacific Time zone, the subject line time and the received time will only differ from the amount of time it took for the fault notification to be sent (approx. 2-4 min in good cellular coverage). • Here’s an example: This is an email that was received by a Customer located in the Eastern Time Zone. At first glance, it appears this email was sent 3 hours and 3 minutes after the fault occurred. In reality, the email was sent 3 minutes after the fault occurred. The time stamp is in Pacific Time. Limited or no Cellular Coverage: If a truck travels into an area that does not have cell coverage, emails will be delayed until the truck moves into a cell coverage area. If 48 hours has passed since the fault occurred, no email notification will be sent when moving back to a cell coverage area. These faults can be viewed on the VT Website through AccessFreightliner. Detroit CSC Daimler Trucks 1