Alan Fitzgerald Senior Partner

Knowledge Transfer Associates

Consultants in Knowledge Transfer

  In January 2008 JISC began its “Business & Community Engagement Programme” to support institutions in their strategic management of relationships with external partners and clients It was driven by the Government's agenda to build the knowledge economy, and in response to a growing understanding that the emerging profession of ‘Knowledge Transfer’ was fragmented and lacking in agreed frameworks for skills assessments and standards

 BCE involves:  Innovation and knowledge exchange  Strategic partnerships   Workforce development and lifelong learning Public and community engagement   Employer engagement External Service provision and delivery

• • • • • • • • • • • Consultancy services Collaborative research; Contract research Start-up companies and spin-off companies Alumni services CPD and training service Workforce development services; Work-based learning; Work placements Lifelong learning Enterprise facilities, activities and education Incubation facilities and services Licensing of content and knowledge assets Social entrepreneurship/corporate social responsibility

• • • • • Training Needs Analysis of BCE practitioners (Workshops, Surveys & 30 face-to-face Interviews were held) Investigation into appropriate CPD frameworks : e.g. AURIL Mapping of JISC Advance services, resources, events and activities against framework (Other resources and frameworks will be considered and added later where appropriate) Online profiling tool to allow BCE practitioners to match areas of potential development against available resources Series of workshops to promote/develop the above

• • • BCE practitioners work in a wide range of roles & activities Training resources are both needed & wanted No clear pattern of specific needs but survey suggested some: • Data protection/IPR • Marketing & communication • Best practice • E-learning • Engagement/collaboration tools

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1. Key Role - Manage Information and Communication 2. Key Role - Manage Relationships 3. Key Role - Manage Projects 4. Key Role - Manage the Commercial Interface 5. Key Role - Manage Operations within a Legal Context 6. Key Role - Problem Solve and Manage the Decision Making Process 7. Key Role - Provide and be a Source of Leadership 8. Key Role - Provide Leadership at the Senior Management Level

     Based on the Netskills existing iSkills tool Mapping of existing resources is well underway In-house Alpha User Testing completed Some Beta Test sites identified On schedule for V1 release end June 2010