Transcript The Military Trade Channel

American Logistics Association
Military Market Facts
July 2008
American
Logistics
Association
A Brief Overview
Our History

1920 Incorporated as the Quartermaster’s Association (QMA)
QMA was composed of officers of the Regular Army, the National Guard, the Organized Reserves,
key civilians in the federal government and leaders of industry. QMA disseminated professional
information concerning all Quartermaster and related activities, and fostered and promoted a spirit
of cooperation and friendly exchange of ideas among the members.

1961 QMA becomes the Defense Supply Association (DSA)
The name was changed in response to the establishment of the Defense Supply Agency, as well as
the increasing responsibilities being placed upon the U.S. Army Quartermaster Corps to provide
food, clothing and general supplies to all the Armed Forces under DoD’s single manager concept.
The Association was composed of officers of the Armed Forces, key civilians in the federal
government and leaders of industry.

1972 DSA becomes the American Logistics Association (ALA)
To eliminate confusion with the Defense Supply Agency, the Association changed its name to the
American Logistics Association and adopted the “eagle in the oval” logo. The new ALA carried
forward the same objectives of the Quartermaster and Defense Supply Associations. According to
an editorial in the July/August 1972 issue of ALA’s Review Magazine, the new name “was chosen
to “show clearly who we are, what we do and how we intend to function. ‘American’ must always
exalt the pride of patriotism…we believe in our country, in its customs, in its ideas and in its
business efforts. ‘Logistics’ is defined as that branch of the military art which embraces the details
of transport and supply. ‘Association’ is a union; a connection of persons or things, or a union of
persons in a company or society for some particular purpose.”
Our History

1974 ALA reorganizes into a national trade association
Led by a Board of Directors comprised of representatives from industry, the
newly organized association was designed to serve industry and its related
interests in military and other government activities.
2005
The ALA Board of Directors revised the mission of ALA to
include a focus on Total Quality of Life and
MWR/Services. The American Logistics Association
promotes, protects, and enhances the military resale and
quality of life benefits on behalf of our members and the
military community.
Programs and Services

It is our goal to provide valuable programs and services that
enable all members to operate effectively and efficiently with the
military resale system and services.

ALA is the only organization that can give you the resources and
the information you need to succeed. We strive to increase the
visibility of the Association and enhance the services that ALA
provides its members.
Contact Information

American Logistics Association
1133 Fifteenth Street, N.W.
Suite 640
Washington, DC 20005
(202) 466-2520, Fax (202) 296-4419
www.ala-national.org
Military
Market
A Closer Look
49 States
2 U.S. Territories
30 Foreign Countries
Military Resale Market
FY 07 Total Sales: $18.5Billion
Commissaries
$5.65
Ships Afloat
$84.2M
Exchanges
11,980B
Military Resale Market
Sales Trend 2008 $18.56B
18.8
18.4
18.3
17.8
17.8
17.3
16.6
16.8
16.3
16.3
16.3
15.8
15.8
15.3
14.8
15.3
14.7 14.7
14.8
15
15
15
14.6
14.3
13.8
13.3
1993 1994 1995 1996 1997 1998 1999
2000 2001 2002 2003 2004 2005 2006 2007
Military Patrons
Active Duty Demographics
Authorized Shoppers
Total Shoppers
11.6Million
DoD Civilian
Employees 0.67M
Active Duty
1.3860M
Retirees 2.1M
Family Members
5.4M
Source: Defense Manpower Data Center (DMDC)
Guards/Reserves
2.0M
Active Duty Military
Personnel Trend
2.5
2.10M
2.00M
2
1.80M
1.70M
1.65M
1.60M
1.50M
1.44M
1.43M 1.40M 1.39M
1.42M 1.40M
1.39M1.43M
1.38M
1.37M 1.37M
1.5
1
0.5
0
1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007
Source: DMDC
Active Duty Demographics
Male
1,186,435
85.4%
Officers
16.3%
Source: DMDC
Female
202,949
14.6%
Enlisted
83.6%
Age
<22
23%
22-26
29%
27-31
17%
32-36
13%
37-49
17%
50+
.01%
Military Resale Agencies
•
•
•
•
•
•
Defense Commissary Agency (DeCA)
Army and Air Force Exchange Service (AAFES)
Navy Exchange Service Command (NEXCOM)
Marine Corps Exchange (MCX)
Coast Guard Exchange Systems (CGES)
Veterans Canteen Service (VCS)
Defense
Commissary
Agency
DeCA Profile
Established: 1991
Employees: 16,358
Headquarters:
1300 E Avenue
Fort Lee, VA 23801-1800
Phone: (804) 734-8253
Web site: www.commissaries.com
Major Distribution Facilities:
- CONUS Civilian Distributor Network
- Overseas DeCA Central Distribution Centers
FY 2007 Sales: $5.65 Billion
Director:
Vacant
Chief Executive Officer:
Richard S. Page, SES
Selected Operations and Services:
Grocery; Freeze; Chill; Produce
Meat; Dairy
Deli/Bakery
Mission Statement

Deliver the Premier Quality of Life
Benefit to the Armed Services
Community - To enhance
recruiting, retention and readiness
by efficiently and effectively
providing exceptional savings and
excellent products and superior
services - EVERYTIME, EVERYPLACE.
DeCA Facts
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Annual operating Budget- Congressionally Funded
Headquarters- Fort Lee, Virginia
FY 2007 Sales- $5.65 Billion
258 stores (171 in CONUS and 87 OCONUS)
Merchandise sold at cost plus 1% to cover shrinkage,
plus 5% surcharge applied at register
Vendor Stocking-required for some categories
Estimated that 45% of DeCA shoppers are retirees
Commissaries recognized as the #1 non-pay benefit
DeCA Sales Trends
$6.02
1992
$5.79
1993
(In Billions)
$5.47 $5.34 $5.31
1994
1995
1996
$5.1
1997
$4.9
$4.9
$5
$5
1998
1999
2000
2001
$4.97 $5.04
2002
2003
$5.24 $5.37 $5.42
2004
2005
2006
$5.65
2007
Commissary Sales vs. America’s
Top Food Retailers
Company Name
Estimated Annual Sales
(in billions)
1. Walmart
$98.8
2. Kroger
$58.5
3. Albertsons
$36.3
4. Safeway
$32.7
5. Costco
$31.1
6. Ahold USA
$22.6
7. Publix
$20.1
8. Supervalu
$19.9
9. Delhaise America
$16.5
10. Meijer
$6.7
11. H.E. Butt
$14.4
12. Winn-Dixie
$8.5
13. BJ Wholesale
$5.8
14. Defense Commissary Agency
$5.4
Source: Progressive Grocer Magazine, May 2006
DeCA Does More With Less!
Supermarket*
Average Selling Area
34,147 sq.ft.
31,392 sq.ft.
13
14.7
$297,496
$506,968
Checkout
$27,344
$34,452
Customer
$30.86
$60.76
$7.12
$16.15
45,000
16,829
118 hours
59
15.3
22.1
$27.34
$58.57
Average Number Checkouts
Weekly Sales
Per
DeCA**
Store
Square Foot
Avg. Number of Items Stocked
Avg. Hours Open per Week
Inventory Turns
Sale per Customer Transaction
* Source of supermarket figures: FMI Speaks 2006
**Based on all DeCA CONUS stores with sales of $2milllion or more per year.
DeCA Sales
Store Rank Sales
2007 Sales
2007 Transactions
#1 Fort Belvoir, VA
$95,680,209
1,096,567
#5 San Diego NB
$70,273,055
1,057,251
#10 Langley AFB
$63,292,723
985,652
#25 Wright-Patt AFB
$50,485,933
677,811
#50 Kadena AB, Okinawa
$37,882,636
733,812
#100 Ft Wainwright, AK
$21,993,270
386,591
FY ’07 Average Sales Per Store $20.2 Million
Source: Progressive Grocer Magazine, May 2007
DeCA Prices All Merchandise at Cost
+1% (shrinkage) + 5% (surcharge)

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No Slotting fees or co-op advertising
100% of all deal money is passed to the patron
An ideal test market scenario
since the effect of trade funds
can truly be monitored
Distance Deters
Commissary Store Visits


The average Commissary is 2.5 times as far from home as
the local grocery store
However, by a 2 to 1 margin, patrons are willing to put
up with inconveniences to save 30% on their grocery bill
Commissary Consumers
Use Coupons Heavily
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126.4 Million coupons redeemed in FY 2007.
Total coupon value was $98.8 Million.
DeCA earns approximately $10.1 Million in
handling fees per year.
Redemption percentages are generally higher in
the military market.
Average coupon face value is 78 cents.
DeCA Business Drivers

Promotions via Display (Presented to
DeCA Headquarters)
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Manager Specials: Category leaders, high volume
items, deep discounts, normally 7 days, mandated
display, administered via automated VCM at
Headquarters
Power Buy Display: High volume items, excellent
prices, mandated quantities and display
Primary Display: Required displays (K1 & K2
display these to the maximum extent possible)
Secondary Display: Optional displays (store
discretion)
One Time Buys/Shippers: Highly consumable,
impulse items
Continued…
DeCA Business Drivers
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Case Lot Sales: Special events to sell patrons in case increments
Dollar Days: Dollar price points and dollar multiples on brand
name food items
Coupons: On-shelf manufacturer coupons, FSI coupons & Internet
coupons all accepted
Demos: Very effective and cost efficient
Advertising: Several effective Military specific vehicles available
In-store DeCA Radio: In most major DeCA stores
In-store Floor Advertising: Available for most DeCA stores
Exchange Sales Trends
In Billions
$12.61
$9.8 $10$11.1 11.04
$10
$10.5
$9.8 $9.3 $9.7
$9.7 $9.7 $10.1$10.1
1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007
Exchanges
AAFES, NEXCOM and Marine Corps Exchanges

Operate as Federal Instrumentalities - unique organizations within
the DoD

Self-funded, using few tax dollars

Exchanges pay their own operating costs from Revenues

Return earnings to Customers through payments to Morale,
Welfare and Recreation Activities and investments in new,
renovated exchange facilities
Coast Guard Exchanges

An MWR activity; Coast Guard is part of the Department of
Homeland Security
Veterans Canteens

Operates under the authority of the Department of Veterans
Affairs
AAFES Profile
Established: 1895
Employees: 43,000
Headquarters:
3911 S. Walton Walker Blvd.
Dallas, TX 75236-1598
Phone: (214) 312-2001
Web site: www.aafes.com
Major Distribution Facilities:
Forest Park, GA; Newport News, VA;
French Camp, CA; Waco, TX;
Giessen, Germany; Tokyo, Japan; Yakota,
Japan; Inchon, Korea; Okinawa, Japan;
Honolulu, Hawaii
FY 2007 Sales: $9.66 Billion
Commander:
Brigadier General Keith L. Thurgood, USAF
COO:
Mike Howard
Selected Operations and Services:
Retail Stores; On-line Shopping
Concessions; Catalog Services
Food Facilities; Gas and Auto Repair
Military Clothing Stores; Movie Theaters
Vending Centers, State Department Commissaries
AAFES Regions (5)
European Region
Main
Exchanges
Pacific Region
Main
Exchanges
England
Italy
Alaska
Germany
Greenland
Eastern
Region
Main
Exchanges
Guam, Japan,
S. Korea, Okinawa
Hawaii
Western Region
Main Exchanges
Central Region
Main
Exchanges
Puerto
Rico
NEXCOM Profile
Established: 1946
Commander:
Employees: 15,000
Rear Admiral Robert J. Biachi, SC, USN
Headquarters:
3280 Virginia Beach Blvd.
Virginia Beach, VA 23452
Phone: (757) 463-6200
Web site: www.navy-nex.com
Major Distribution Facilities:
Norfolk, VA; Chino, CA
Pensacola, FL; Naples, Italy
Honolulu, Hawaii; Yokosuka, Japan
FY 2007 Sales: $2.30 Billion
COO:
Michael Good, SES
Selected Operations and Services:
Retail Stores; Concessions
Food Facilities; Gas and Auto Repair
Authorized Uniform Stores
Vending Centers; Ship Stores
NEXCOM Districts (11)
European
District
Northwest
District
Northeast
District
Capitol
District
Western
District
Tidewater
District (HQ)
Japan
Guam
Hawaii
Hawaii
District
Cuba
Japan
District
Guam
District
Mid-South
District
Southeast
District
Puerto
Rico
MCX Profile
Established: 1897
Director:
MG. Gen Timothy R. Larson, USMC (Ret)
Employees: 3543
Headquarters:
3044 Catlin Ave.
Quantico, VA 23134-5103
Phone: (703) 784-3800
Web site: www.usmc-mccs.org
Major Distribution Facilities:
None
Deputy Director Business Operations:
Michael T. Tharrington
Selected Operations and Services:
Retail Stores; Concessions
Vending Centers; Gas and Auto Repair
Food and Hospitality Facilities
MWR Programs
Marine Corps Exchanges (MCX) are a part of
the Marine Corps Community Services (MCCS)
on the Marine Corps bases.
FY 2007 *Estimated Sales: $793.3 Million
*Cooperative format
MCX Facilities (17)
Henderson Hall
Quantico (MCX HQ)
Camp Allen
Barstow
Twentynine Palms
Camp Pendleton
Miramar
& MCRD San Diego Yuma
Beaufort
Parris Island
Albany
Hawaii
Japan
Iwakuni
Kaneohe
Bay
Cherry Point
Camp Lejeune
CGES Profile
Established: 1945
Commander:
Employees: 1,600
Captain Edward Eng
Headquarters:
870 Greenbrier Circle
Greenbrier Tower II
Suite 502
Chesapeake, VA 23320-2681
Phone: (757) 420-2480
Web site: www.uscg.mil/mwr
Major Distribution Facilities:
None
FY 2007 Sales: $125.3Million
Director of Operations:
Bob McGinty
Selected Operations and Services:
Retail Stores
Gas Stations
MWR Programs
Food Operations (franchised)
Vending Centers
Kodiak
CGES High-Volume
Exchanges
Port
KetchikanAngeles
North
Coast,
Cleveland
Astoria
Seattle
South
Portland
North Bend
New London
Cod
Staten Cape
Island
Humbolt Bay
Petaluma
Baltimore

Alameda
Yorktown
Cape May
Portsmouth
Elizabeth City
Charleston
San Pedro
Mobile (2)
Honolulu
Hawaii
Galveston
New Orleans
St. Petersburg
Mayport
Clearwater
Miami
Puerto Rico
Borinque
San Juan
VCS Profile
Established: 1946
Director:
Employees: 3,100
MS. Marilyn Iverson, SES
COO:
Headquarters:
#1 Jefferson Barracks Road
Building #25
St. Louis, MO 63125-4194
Phone: (314) 894-1200
Web site: www.vcscanteen.com
Major Distribution Facilities:
None
FY 2007 Sales: $309 Million
Ralph Shalda, SES
Selected Operations and Services:
Retail Stores, Food Operations (Cafeterias)
Personalized Services, Vending
VCS Profile
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Central Buying Office
Core Customers:

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Patients (including relatives and friends)
Staff and Medical workers
Volunteers
Average Retail Store size: 1,500-1,800 sq.
ft.
Approved items are placed in VCS’
Automated Merchandise Catalog (AMC).
Items on AMC are available to each
canteen for ordering merchandise.
Exchanges - Main Stores
CONUS
AAFES
OCONUS
TOTAL
109
51
160
NEXCOM
45
32
77
MCX
17
2
17
VCS
170
0
170
CGES
66
10
76
Total
405
95
500
NOTE: Resale systems combined operate thousands of retail operations including Main Stores, Shoppettes,
Troop Stores, Package Stores, Sport Shops, Lawn and Garden, Fast Food, Military Clothing Stores, Gas
Stations, etc.
Exchange Sales vs.
America’s Top Retailers
WalMart
Source: NRF online
Sales (Billions)
$315.7
Target
$52.6
Sears
$49.1
K-Mart
$19.7
J.C. Penney
$25.6
Federated Dept. Stores
$23.4
May Dept. Stores
$14.4
Kohl’s
$13.4
U.S. Military Exchanges
$11.6
Dillards
$7.7
Nordstrom
$7.1
Exchange Resale Systems
Business Drivers
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Pricing equal to or lower than best
customer
Voluntary Price Reduction (VPR)
Favorable payment terms
Marketing funds for:
In-store demos
Premiums, give-a-ways
Truckload and parking lot sales
Contests, sweepstakes
Clerk training
Scholarships
continued . . .
Exchange Resale Systems
Business Drivers

Advertising funds for:
 Weekly tabloids, In-store flyers
 Special programs

Prepaid freight
Warehouse allowances
Business Processes
 Vendor Managed Inventory (VMI)
 Same UPC code # for Bonus Packs
 Pre-ticketing for certain kinds of
merchandise
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Ship Stores Profile
Established: 1909
Headquarters:
3280 Virginia Beach Blvd.
Virginia Beach, VA 23452
Phone: (757) 463-6200
Web site: www.navy-nex.com
Major Distribution Facility:
Yokosuka, Japan
FY 2007 Sales: $84.2Million
Commander:
Rear Admiral Robert J. Bianchi, SC, USN
Vic President, Ship Stores Program:
Charlie Vaughn
Selected Operations and Services:
Retail Stores; Vending Machines
Laundries; Barber Shops
What Makes Ship Stores Unique?
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Investment in inventory is
constrained
 limited storage and display
space
Assortments reduced to best
selling SKU’s
Majority of sales occur while
deployed
Captive market when at sea
Store hours restricted while in
port or repair yards
Requires 24-72 hour
turnaround for deliveries
MWR/ Services
MWR, GSA, Department of State
MWR
Operations
Morale, Welfare and Recreation
MWR
MWR is a term given to a complete range of community support,
quality of life programs, services, and activities that are provided to
members of the Armed Forces and their families on military
installations throughout the world.
Operations
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Each of the military services
operates MWR activities
Each military service has its own
MWR organization, and while
they manage similar activities,
each does so in its own manner
within the broad policy
mandates of DoD
Operations are generally
decentralized, but there is
growing trend toward regional
operations in Army & Navy.
Program Funding
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MWR operations are funded with
a combination of tax payer funds
(appropriated) and self generated
funds (non-appropriated)
referred to as “APF” and “NAF”
respectively
NAF is generated through the
sale of goods and services by
both MWR operations and the
Exchanges (dividends)
Programs Categories
Categories
“A”
Title
Mission Essential
Funds
100% APF
Program Examples
Fitness Center, Intramural
Sports, Libraries,
Rec. Centers
“B”
Community Support
35% NAF
65% APF
Youth Program,
Child Dev. Center
Outdoor Rec., Rec. Pool
“C”
Business Operations
100% NAF*
Category may determine type of contracting procedures utilized

APF: Defense Federal Acquisition Regulations Supplemental

NAF: DoD and Service Specific Regulations **

DoD Directive 4105.67

DoD Instruction 4105.71
Source: DMDC
Clubs, Golf,Bowling,
Retail Stores, Snack Bars
Restaurants, Lodging,
Marinas
*With some limited exceptions
** www.defenselink.mil
MWR’s Most Frequented
Facilities
Air Force
Army
Fitness Facilities
Libraries
Outdoor Rec.
Clubs and
Entertainment
Fitness Facilities
Gyms/fields
Bowling
Libraries
ITT
Navy
Marines
Fitness Facilities
ITT
Fast Food Venues
Outdoor Rec.
Gyms
Fitness Facilities
ITT
Fast Food Venues
Outdoor Rec.
Gyms
Army MWR Operations
Headquarters:
U. S. Army Community and Family
Support Center (CFSC)
4700 King Street
Alexandria, VA 22302
Commander: BG John Johnson, USA
COO: Rich Gorman, SES
Phone: (703) 681-7472
Web site: www.armymwr.com
General Information:
2007 Revenues:
$778M APF
$953M NAF
Employees:
36,000
Contains data on: Lodging, Sports,
Recreation, Construction, Contracting (How
to Do Business), Contracting Officer Listing,
Armed Forces Recreation Centers, Child and
Youth Programs and more
Facilities:
Lodging Operations 78
Golf 57
Fitness 236
Clubs, food, beverage, entertainment 227
Army Installation Management Agency (IMA)
Chief, MWR & Family Support Branch: Arnie Cole
Phone: (703) 602-1812
Key HQ Phone Numbers:
Family Programs: (703) 681-5375
Soldier Programs: (703) 681-7398
Recreation: (703) 681-7226
Business Programs: (703) 681-5203
NAF Contracting: (703) 681-5244
NAF Construction: (703) 681-1506
Marine Corps MWR
Operations
Headquarters:
U.S. Marine Corps Personal
and Family Readiness Division
3280 Russell Road
Quantico, VA 22134-5103
Director: MG (Ret) Timothy Larsen
General Information:
Contains Data On: Semper Fit (rec./fitness),Family
Programs, Business Ops Programs, Personal Services
(child/youth), Construction, Contracts, MCX Sites,
Buyers Lists, Sales Reports, How to Do Business
2007 Revenues:
$200M NAF *
$200M APF*
Employees:
13,319
2007 Recapitalization: $20.1M
Facilities:
Fitness 53
Food Ops 198
Lodging 7
Golf 11
*estimated
Dep. Dir. Business Ops: Michael Tharrington
Phone: (703) 784-9501/9816 (fax)
Web site: www.usmc-mccs.org
Key Phone Numbers:
Dep. Dir. Business Operations: (703) 784-3800
Public Affairs: (703) 783-9517
Retail Branch: (703) 784-3800
Services Branch: (703) 784-3800
Food & Lodging: (703) 784-3800
Navy MWR Operations
Commander, Navy Installations Command (CNIC)
Director, Fleet & Family Readiness Programs: John Baker
Phone: (202) 433-4544
Director, Fleet Readiness Programs: Christian Mehrer
Phone: (202) 433-4538
Headquarters:
Commander Navy Installations Command (N9)
2713 Mitscher Rd SW
Washington DC 20373-5802
General Information:
2007 Resources:
$461.9M NAF (includes NEX Dividends)
$368.0M APF (Direct)
Employees:15,000 (NAF, APF, FN, and MILPERS)
2007 NAF Recapitalization: $52.8M
Facilities:
Fitness 145
Golf Courses 38
MWR Lodges Facilities 26
RV Parks 41
Food Ops 443
Contains Data On: Fitness, motion pictures, ITT, Business
Activities, Facilities and Acquisition, Community Support
(child/youth), Public Affairs, (How to Do Business)
HQ POCs:
F&FR Support Center: (Tom McFadden)
(901) 874-6615/6812 (fax)
Web site: www.mwr.navy.mil
Other HQ POCs:
F&FR Service Center: (Tom McFadden)
(901) 874-6618/6803 (fax)
Marketing/Communications: (901) 874-4243
Fitness/Fleet Rec: (901) 874-6802
Media Resources/Motion Pictures: (901) 874-6537
Recreation: (901) 874-6640
Food Service: (202) 433-4640
Lodging Program: (202) 433-4621
Child and Youth Programs: (901) 874-6699
Facilities & Acquisition: (901) 874-6674
Computer Services: (901) 874-6520
Finance: (901) 874-6592
Personnel: (901) 874-6716
Training: (901)874-6735
Air Force Services
Operations
Headquarters:
U.S. Air Force Services
Directorate of Services
1770 Air Force Pentagon
Washington, DC 20330-1770
General Information:
2007 Revenues: $752M NAF
$599 M APF
Employees:
47,247
Director: Arthur Myers, SES
Deputy Dir: Linda Egentowich, YC-03
Phone: (703) 604-0010/0321 (fax)
Web site: www.afsv.af.mil
Contains data on: Aero Clubs, Child and Youth,
Fitness and Sports, Tops in Blue, Lodging, ITT,
Mortuary Affairs, Survivor Assistance, Career
Program, Faculty Design Guides, Libraries, Golf,
Clubs, AFNAFPO, Public Affairs and News
2006 Recapitalization: $131.9M
Facilities:
Fitness Centers 115
Fast Food Ops 108 (Clubs Only)
HQ POCs:
Programs Policy: (703) 604-0738
Armed Forces Entertainment: (703) 604-2429
Child & Youth: (703) 604-6421
Golf Courses 66
Lodges 93
continued . . .
Air Force MWR Operations
Operations:
Air Force Services Agency
10100 Reunion Place, Suite 500
San Antonio, TX 78216-4138
Commander: Col. Fredric C. Ryder, USAF
Phone: (210) 652-6207/7041 (fax)
www-p.afsv.af.mil
Web site: www.afnafpo.com
Includes How to Do Business, Acquisition
Data, Smart Buy Program
A.F. Services Agency POC’s
Community Prgms: (210) 652-3371
Rec & Business: (210) 652-3193
Fit & Sports: (210) 652-7021
Mkting & PAO: (210) 652-4945
Lodging: (210) 652-8875
Food: (210) 652-2619
A.F. NAF Purchasing
AFNAFPO
HQ AFSVA/SVC
10100 Reunion Place, Suite 304
San Antonio, TX 78216-4138
Director: (210) 652-5426
Purchasing Div: (210) 652-5426
Coast Guard MWR
Operations
Headquarters:
Coast Guard Morale, Well-being,
and Recreation
870 Greenbrier Circle
Greenbrier Tower II, Suite 502
Chesapeake, VA 23320-2641
General Information:
2007 Revenues: $15.2M NAF
$15.70M APF
Employees: AF/NAF
853
Chief: Captain Edward Eng
MWR Director: Gary Scheer
Phone: (757) 420-2480/0659 (fax)
Web site: www.uscg.mil/mwr
www.cg-exchange.com
Facilities:
Lodge 30 (excludes RV)
Golf Courses 2
Food & Bev Ops 26
Fitness Ops 31 (excludes stand-alone
equipment)
GSA
Regional Small Business Centers
Lurita Alexis Doan
Administrator
Federal Supply Service
Information Center (FML)
Washington, DC 20406
www.gsa.gov
GSA’s 12 Regional Small Business Centers (SBCs) can help your
small business locate contracting opportunities. They are in place
to help small businesses locate GSA buyers for their products and
services and understand GSA contracting and schedule procedures.
Sales total approximately $25 billion annually.
GSA’s 12 Regional SBCs
Region 1 – New England
10 Causeway Street
Suite 11AB
Boston, MA 02222
(617) 565-8100
Connecticut, Maine, Massachusetts, New Hampshire,
Rhode Island, Vermont
Region 5 – Great Lakes
230 South Dearborn Street
Room 3718
Chicago, IL 60604
(312) 886-8901
Illinois, Indiana, Michigan, Minnesota,
Ohio, Wisconsin
Region 2 – Northeast & Caribbean
26 Federal Plaza
New York, NY 10278
(212) 264-1234
New Jersey, New York, Puerto Rico, U.S. Virgin Islands
Region 6 – The Heartland
1500 East Bannister Road
Kansas City, MO 64131
(816) 926-7203
Iowa, Kansas, Missouri, Nebraska
Region 3 – Mid-Atlantic
Strawbridge Bldg., 20 North 8th Street
(215) 446-4928
Philadelphia, PA 19107
Delaware, Maryland (except Prince Georges and
Montgomery Counties), Pennsylvania, Virginia (except
Arlington, Fairfax, Loudoun and Prince William
Counties, and the City of Alexandria), West Virginia
Region 7 – Greater Southwest
1500 East Bannister Road
819 Taylor Street
Fort Worth, TX 76102
(817) 978-0800
Arkansas, Louisiana, New Mexico,
Oklahoma, Texas
Region 4 – Southeast Sunbelt
77 Forsyth St.
Atlanta, GA 30303
(404) 331-5103
Alabama, Florida, Georgia, Kentucky, Mississippi, North
Carolina, South Carolina, Tennessee
Region 8 – Rocky Mountain
Building 41, Room 145
Denver Federal Center
P.O. Box 25006
Denver, CO 80225
(303) 236-7408
Colorado, Montana, North Dakota,
South Dakota, Utah, Wyoming
Region 9 – Pacific Rim
450 Golden Gate Ave.
San Francisco, CA 94102
(415) 522-2700
Hawaii, Nevada (except Clark
County), Northern California
Room 3108
300 North Los Angeles Street
Los Angeles, CA 90012
(213) 894-3210
Arizona, Nevada (Clark County),
Southern California
Region 10 – North West/Artic
Room 2413
400 Fifteenth Street, SW
Auburn, WA 98001
(253) 931-7956
Alaska, Idaho, Oregon, Washington
Northern Capital Region (NCR)
Room 1050
301 7th St., SW
Washington, DC 20405
(202) 708-5804
District of Columbia, Maryland
(Prince Gorges and Montgomery
Counties), Virginia (Arlington, Fairfax,
Loudoun and Prince William Counties
and the City of Alexandria)
Office of Commissary and
Recreation Affairs (CR), U.S.
Department of State
● The Secretary of State has the legislated authority to establish and
operate employee associations at U.S. diplomatic missions abroad,
and the staff of the Office of Commissary and Recreation Affairs
(CR) supports and oversees these associations. There are
approximately 125 associations, whose members are from both the
civilian agencies of the USG as well as the various military units
under the jurisdiction of the Chief of Mission.
Continued…
Office of Commissary and
Recreation Affairs (CR), U.S.
Department of State
● The associations average under $500,000 on gross annual revenues.
Sales total $44 million annually. The majority of them are located in
developing countries where goods and services are either difficult to
acquire, expensive, unsafe, unavailable or all of the above! Some
associations offer little more than a few conveniences such as a snack
bar or a video club. Others run more extensive facilities more in line
with those of the military. Each association is responsible for its own
procurement — there is no centralized procurement. However, CR
assists associations by providing them with appropriate sources of
procurement through the Supplier Directory and our contacts in the
industry.
Continued…
Office of Commissary and
Recreation Affairs (CR), U.S.
Department of State
● Although the employee associations differ from the military in size and
scope there is one overriding similarity: the mission to provide high
quality goods and services to support the morale and welfare of
Americans serving our country abroad. To this end, CR invites any and
all interested supplier to contact us by fax or e-mail. We invite any
interested companies to review our internet site to get a better idea of
the kinds of information important to our employee associations. It can
be found at: www.state.gov/m/a/c8225.htm.
SA-1, Room L304
Washington, D.C. 20522-0101
202-663-1330, Fax 202-663-1329
Email: foodandfun@state,gov
The Military Market Facts
Presentation has been brought
to you by the
American Logistics Association.
Advocates for Military Total Quality of Life
www.ala-national.org