Transcript DeCA Europe Overview - The American Logistics Association

“DeCA Europe Downrange”
Virtual Commissary Concept
- Europe -
Transforming the Commissary to bring
the Benefit to you!
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DeCA/EU-CD
DeCA/EU-CD
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“DeCA Europe Downrange”
Goal is to come on line in 2009
• Start with a pilot program supporting limited APO’s
– Uses the Military Postal System MPS to deliver the
benefit
– Not intended to replace AAFES
– Begin with 500 line items
• Expand as we refine the process
• Bring the Agency into the 21st Century
• Reach those customers w/o convenient access to
existing commissary facilities
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“DeCA Europe Downrange”
Virtual Commissary Process
Customer
WEB
DeCA Europe
Distribution Center
Virtual Store
Replenishment/Case orders
Order
Receipt
Picking
Packing
Shipping
Billing
MPS
Bench Stock Fill
Customer
Service
Cell
Customer Case Orders
Satisfied Customer
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Customer’s Perspective
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Commissary items at commissary prices
Offer payment options & security
Bill-to-ship-to functionality
Notification when product shipped
Items organized by category
Nutritional information
Cross-merchandising logic
– Offers suggestions to other items
• Future expansion
– Allow 3rd party to order for service member deployed
downrange
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Business Side
• Customer pricing established at time of order
• 12-hour window to cancel after customer completes
order
• Pick & complete order selection within 48 hours
• Provide a Stock assortment which is fluid and
changing based on customer demands
• Serve as the model for future expansions
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“DeCA Europe Downrange”
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“DeCA Europe Downrange”
Questions?
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