Transcript Qualex Consulting Services

Qualex iQ Gaming Solution
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What is the iQ-Gaming™ Solution?
iQ-Gaming™ Solution on SAP
Solution Demo
Implementation Methodology
Key Benefits
What does it offer?
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The iQ-Gaming™ Solution consists of a gaming industry specific
model, gathered from various gaming project implementations of
Qualex across various countries and regions, aimed to establish a
strong best practice foundation to support the business in maximizing
opportunities and revenue from the Casino’s wide range of activities
and services offered to its guests.
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It aims to consolidate gaming and non-gaming information assets to
gain a comprehensive patron view across the entire property to further
enhance patron interaction strategies, products and services, improving
patron satisfaction and in turn increasing revenue.
Characteristics:
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Real time data.
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Live, interactive and intuitive.
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Easy to implement, access and use.
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Fast consolidation of information.
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Quick and fast deployment.
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Hosted solution available.
iQ-Gaming
Consolidated Model
ETL
Web
Intelligence
Dashboard
Design
Mobile
Business
Explorer
Analysis
Consolidated Model
SAP Business Objects Business Explorer (Desktop Version)
Strategic, Tactical & Operational Level: Business Users and Executives
Self serviced
information
exploration
Guided and
interactive data
discovery
Ad-hoc data analysis
Balanced access to
details and
visualizations
SAP Business Objects Dashboard Designer (Desktop Version)
Strategic & Tactical Level: Business Users and Content Designers
Business health
updates at one glance
Interactive and
personalized
dashboards
Easy and quick excel
based navigation and
content development
What-if scenario
analysis
SAP Business Objects Mobile
Strategic, Tactical and Operational Level: Business Users and Executives
Access to latest
information anywhere
anytime
No separate
development required,
access same web
explorations via mobile
Power to change views
and data items on
mobile device
Sleek and intuitive
visualizations
SAP Business Objects Mobile
Strategic, Tactical and Operational Level: Business Users and Executives
Business health
updates at one glance
Interactive and
personalized
dashboards
Easy and quick excel
based navigation and
content development
What-if scenario
analysis
Slot Machines Game Type Summary
Key Business Questions:
What are the best and worst
performing slot machines?
Are there any specific slot machines
with dwindling games or profit?
Is there any suspicious wins/losses
that needs further investigation?
Table Games Player Performance by Club Level
Key Business Questions:
What are the table games playing
behaviour of each club level?
Are there any specific game gaining
popularity to specific club levels?
How is the performance of specific
games under each club level based
on theoretical win, win loss amount
and average bet?
Table Games Summary by Hosts
Key Business Questions:
Who are the best and worst
performing hosts?
Who are the key high value patrons
of each host?
Are the hosts able to perform and
meet their individual KPIs?
Hotel Revenue Exploration
Key Business Questions:
What business segments
contributes most to room revenue?
To non-room revenue?
What is the revenue distribution
across various hotel departments?
What hotel revenue streams need
more focus and push to the market?
Hotel Guests Inventory
Key Business Questions:
What are the most in demand room
types for the current season?
What are the current occupancy and
cancellation rate by room type and
property location?
Is the casino able to balance the
upcoming expected arrivals and
confirmed guests?
Cancelled Rooms Inventory
Key Business Questions:
Is there any alarming peak on room
cancellations that entails further
investigation?
Is there any alarming peak on faulty
or out of order rooms?
Are any specific room types gaining
relatively higher cancellations?
Guest Performance
Key Business Questions:
What is the demand trend from
guests for each room type from
each guest type?
What are the most preferred room
types of each guest type?
What room types require marketing
focus and who would be the good
target?
ASAP Methodology:
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Provides the analysis and definition of strategic and operational indicators as well as
the data sources involved in the extraction, transformation and loading process.
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This methodology provides accelerators for improving efficiency and quality in the
Business Blueprint and Realization phase deliverables, through the following roadmap:
ASAP Methodology:
Key benefits:
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Accurately measure and predict patron behavior and P&L.
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Maximize patron profitability and overall revenue.
Report and analyze key performance metrics in one centralized
location (slot utilization, total revenue per top patrons, trips, stays,
comps, Theo and/or actual wins).
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Report and analyze revenue for key geographic markets.
Automate
campaigns).
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and
track
customer
communications
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Decrease employee turnover and predict staffing needs.
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Detect fraud and other suspicious gaming floor activities.
(marketing
Do you need more information about our solution? Try the following
tools:
Find videos on YouTube that show some reports and
dashboards examples and how to use them.
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Access to our mobile demo platform directly to
play around with samples reports and dashboards
that have been already created for you.
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Download the iQ-Gaming™ model and load your own data!!!
For more information, contact us at:
www.qlx.com
Contact:
Cecilia Pedrazzoli
[email protected]
(786) 344-6250