Transcript CCBC Academic Advisor Training

League for Innovations in Community Colleges
March 12, 2013
Main Campuses
Catonsville
Dundalk
Essex
Extension
Centers
Randallstown
Owings Mills
Hunt Valley
 Student
Characteristics
o 62% female; 38% male
oMajority (72%) 29 years of age or less
o31% Full-time; 69% Part-time
25,500
25,000
24,500
24,000
23,500
23,000
22,500
22,000
21,500
21,000
Spring 2012
Fall 2012
Spring 2013
Academic Advising
Financial Aid
45% of students
receive some form of
aid
 33,000 FAFSA
applications
downloaded 20112012
 Typically 25% of
students appeal their
suspension

106,000 student
contacts FY 2012
 Strong leveraging of
technology
 Academic Advising
Program recognized
as an Exemplary
Program by AACC
(2012)

 Definition
 Implications
of SAP
◦ Students
◦ Institution
 Implementation
◦ Warning status and Suspension of aid
◦ Probation status

APPROVED (Probation Status)

DENIED

PENDING (Probation Status)
◦ Strong academic history;
◦ Able to meet minimum standards within 1
semester
◦ Weak academic history;
◦ Absence of extenuating circumstance to support
appeal
o Able to meet SAP standards within 6 semesters
o Create Academic Plan in consultation with an
advisor
 Partnership
◦ Identification, coordination and collaboration
of personnel
◦ Reaching and honoring agreement
 Process
◦ Letters and forms
◦ Academic planning sessions
◦ Decision
 Promotion
◦ College-wide media campaign
 Liaisons
 Key
personnel
 Training
 Delineating roles without hindering
collaboration and camaraderie
\
Financial Aid notifies
student
Student submits
appeal
Financial aid notifies
student
Student registers and
submits documents
Academic planning
with Advisor
Student makes an
appointment
Financial Aid
completes audit
before disbursement
APPROVED
PENDING
PENDING
Financial Aid notifies
student
Financial Aid reviews
appeal and enters into
database if pending
(notes made)
Advising front desk
staff reviews database
when appointment
made
Student registers and
submits documents
(notes made)
Academic planning
with Advisor (notes
made)
Advisors prepare for
academic planning
appointments
Financial Aid
completes audit before
disbursement (notes
made)
 SAP
guides for staff
 SAP process timelines
 SAP Share Point List (database)
 Montgomery College GPA Calculator
(Preferred tool)
 67% SAP Chart
 SAP Academic Plan Agreement
 SAP Improvement Academic Planning
form
 Completion
rate, gpa and length of time
 Repeat or take classes for the first time
determined on a case-by-case basis
 Many students restricted to 7
credits/billable hours in their first
semester of SAP improvement
 Students must earn grades of C or
greater
 Expectation
is that students will
adhere to the plan
 Accuracy is more important than
speed when planning
 Advisors’ roles are clearly articulated
and limited
 Ultimate decision making resides with
the Financial Aid professionals
 College-wide
fall 2011
media campaign beginning
Direct mailings to all aid recipients
Updating website
Make the Grade, Save Your Aid cards
Infusion into financial literacy component of
ACDV 101 (orientation course)
◦ Infusion into academic advising conversations
◦
◦
◦
◦
 We
are seeking to address the challenges
faced
◦ Deadlines
◦ Differences in student populations
◦ ROI
What similarities does your current process
share with CCBC’s?
 What works well about your current process?
 What challenges has your current processed
faced and how are they or have they been
addressed?
 How is your institution tracking and reporting
data?

Jaime Bell
Assistant Director of Student Services
CCBC Owings Mills Center
[email protected]
443-840-5883
Thank you.