Transcript IBM Services Technical Tools

IBM Technical Tools 101
11/13/2014
Mark Miller
Holly Puleo
Wanetta Keeler
Ashley Borowiak
Brandon Canfield
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Agenda
 Intro – Caitlin Guido, Market Development Specialist
 Technical Tools Overview and tutorial
 Mark Miller - Technical Support Specialist
 SSCT, eConfig, ServerProven, SSIC, Blue Horizon (Online
Configurator) and xREF
 Services
 Warranty Lookup Tool and Service Finder
 Recent IBM price actions and promotions
 Questions
Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.
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Agenda
 Intro
 Technical Tools Overview and tutorial
 Mark Miller - Technical Support Specialist, IBM
 SSCT, eConfig, ServerProven, SSIC, Blue Horizon (Online
Configurator) and xREF
 Services
 Warranty Lookup Tool and Service Finder
 Recent IBM price actions and promotions
 Questions
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IBM Services Team
 Melinda Kidney Market Development Executive- cell 716-697-4578
 Melinda is the IBM Services Market Development Executive and is field deployable.
The Market Development Executive will work together with you to architect strategic
business plans focused on sales training, end-user marketing, demand generation,
lead generation, and other IBM revenue generating activities.
 Holly Puleo Market Development Specialist II- 1-800-456-8000 ext. 66358
 Holly Puleo is the Market Development Specialist II she is here to assist with quoting,
advising you on the right services solution for you project and help connect you with
IBM services resources as needed.
 Wanetta Keeler Market Development Specialist- 1-800-456-8000 ext. 66140
 Wanetta Keeler is a Market Development Specialist as well. Wanetta is here to assist
with quotes, and questions regarding service solutions as needed.
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IBM Services Technical Tools
1. Warranty Lookup – view the current warranty on a specific
system: http://www947.ibm.com/support/entry/portal/wlup/hardware/puresystems/p
ureflex_system/chassis/enterprise_chassis/7893/92x?productC
ontext=1028979876
2. Warranty Selector –determine available warranty part numbers
for a specific machine type: https://www304.ibm.com/sales/gss/download/spst/servicepac/extProductSel
ectorWWW.do
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Agenda
 Intro
 Technical Tools Overview
 Mark Miller - Technical Support Specialist, IBM
 SSCT, eConfig, ServerProven, SSIC, Blue Horizon (Online
Configurator) and xREF
 Services
 Warranty Lookup Tool and Service Finder
 Recent IBM price actions and promotions
 Questions
Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.
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Recent Price Actions & Promotions
■ New System x Price Reductions!
• System X Express server models
• 38 models reduced up to 20% off (savings up to $634)
• System x Processors and Memory
• 5-13% additional discounts on our most popular Intel Xeon E5/E7
processors (savings up to $386)
• 10-16% additional discounts on 4GB, 8GB and 16GB memory RDIMMs
Contact your dedicated Ingram Micro IBM team to receive
updated pricing today!
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Recent Price Actions & Promotions
■ Flex NO CHARGE First in Location Chassis Offering
• now through 3/31/2014, Nominate no later than March 15, 2014
• Nominate your 8721A1U or 8721LRU Flex Chassis FIL customer (customer who
has not acquired any 8721xxx in the 12-month period prior to the nomination)
http://www.ncbprogram.com
• The newest chassis environment in the marketplace!
Flex System Enterprise chassis
Load up with x222, x220,x240, x440 Compute Nodes
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N-Series Discounts
■ 20 to 50% + discounts!
■ The old and new prices follow and are valid in the United States and Puerto Rico only
■
Machine Model
type
number
2858
2867
2857
2857
2857
2857
2857
2867
2867
2870
2870
2870
2870
2870
2870
2870
2870
2870
2870
2870
2870
2870
2870
2870
2870
2870
2870
E25
E22
4021
4022
4051
4102
4151
1071
1072
5902
5909
5911
5912
5913
5914
5915
5916
5919
5927
5934
5936
5937
5938
5939
5940
5941
5944
Purchase price
Old
New
$35705
211076
2517
3750
9000
3777
8725
49000
98000
211874
85680
53489
274910
158875
134640
203184
1156680
85680
211874
85680
53489
274910
158875
134640
203184
1156680
85680
$31905
120031
1266
2046
5360
2730
5360
29400
58800
131349
57120
33157
170435
98491
83477
125963
717142
57120
131349
57120
33157
170435
98491
83477
125963
717142
57120
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Contact Information
Email
IBM Hardware Sales Team - [email protected]
IBM Services Team - [email protected]
Call
IBM Hardware Sales Team: 800-456-8000 ext. 76392
IBM Technical Support Team: 800-445-5066 ext. 24043
IBM Services Team: 800-456-8000 ext. 77657
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Questions?
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Thank You!
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