Transcript Start New Ticket - Afghan Telemedizin

ADAV-Weimar e.V.
ADAV-Weimar e.V.: www.adav-weimar.de
Telemedizin: www.afghan-german-telemedizin.de
Telemedizin: www.afghan-german-telemedizin.de
Systemvoraussetzungen / System reguirements
• Betriebssystem / Operating Systems
Windows, Linux, OS X (Apple)
• Software:
Internet Browser:
Internet Explorer, Mozilla Firefox, Safari, Chrome, Opera ….
PDF Reader: Adobe Reader, ….
Login: https://adav.tecart-cloud.de
Benutzername =
Username
Einloggen = Log in
Start Screen with Tickets
Start New Ticket:
Tickets to Global Consil Doctors
• Click „New“
• Choose kind of Ticket

Standard
=
General Practice

Chirurgie
=
Surgery

Innere Medizin
=
Internal Midicine & Pulmology

HNO
=
ENT (Ear-Nose-Throat)

Orthopädie
=
Orthopedic

Neurologie
=
Neurology

Radiologie
=
Radiology
Start New Ticket: Tickets to Afghan Consil Doctors
• Click „New“
• Choose kind of Ticket
 TMZ Balch Admin
=
TMZ Balch Telemedicin Admin
 TMZ Herat Admin
=
TMZ Herat Telemedicin Admin
 TMZ Kabul Admin
=
TMZ Kabul Telemedicin Admin
 TMZ Nangarhar Admin
=
TMZ Nanagarhar Telemedicin Admin
 TMZ Kandahar Admin
=
TMZ Kandahar Telemedicin Admin
Start New Ticket
Pflichtangaben für ein Ticket /
Obligation Data for Ticket:
•
•
•
•
•
Ticketname
Kontakt
Datum
Priorität
Status
Ticket speichern / Click Save!
Start Working:
Tickets to Global Consil Doctors
• Send Email to:
 Standard / General Practice
=
[email protected]
 Chirurgie / Surgery
=
[email protected]
 Internal Medicine & Pulmology =
[email protected]
 HNO / ENT (Ear-Nose-Throat)
=
[email protected]
 Orthopädie / Orthopedic
=
[email protected]
 Neurologie / Neurology
=
[email protected]
 Radiologie / Radiology
=
[email protected]
Start Working: Tickets to Afghan Consil Doctors
• Send Email to:
 TMZ Balch
=
[email protected]
 TMZ Herat
=
[email protected]
 TMZ Kabul
=
[email protected]
 TMZ Nangarhar
=
[email protected]
 TMZ Kandahar
=
[email protected]
Edit Ticket
To Edit the Ticket :
• Create & Save Contact Data of Patient
 Importend: Contact Data from Patient are only
visible for the ticket creator and ADAV Admin !
 Because of that all All medical facts have to saved in
ticket!
• Save Anamnese
• Change Status
Communication with Consil Doctors
• Use Ticket „Action“
Upload Data
Dateiformate / File Formats:
Bilder / Pictures
• .JPG
• .PDF
Dokumente / Documents
• .PDF (read only)
• .DOC / .DOCX / .RTF
Wichtig / Importend !
Kontakt Daten / Contakt Data from Patient:
Notwendig für Statistik und Systemfunktionen
only for statistik and function
Alle medizinischen Daten sind im
Ticket zu speichern!
All medical facts have to saved in
ticket!