Transcript Slide 1
Greenwich Enhanced Housing Options Service Presentation to AHAS 20th March 2009 Jo Beck, EHO Manager The Greenwich Vision Greenwich aims to develop services to people who are at risk of homelessness, and in housing need to: • Deliver person centred services, tailored to the needs of individuals whatever their point of contact • Provide interventions and assistance that prevent homelessness and offer solutions that are sustainable • Support vulnerable young people and adults to achieve • Deliver services that are accessible to customers, supported by partners and stakeholders Enhanced Housing Options Menu including… • Education Training and Employment (ETE) advice and opportunities • Health and well-being • Financial advice- benefits, multiple debt, mortgage rescue • Low cost home ownership and intermediate market rent affordable housing • Home Improvement Agency and Handypersons Service • Tenant Mobility – homeswap, seaside & country, PRS Audiences and customers • Potentially homeless households approaching for options advice • Housing register applicants, including overcrowded families • Website users, including CBL homeseekers • Partner agencies and their customers in housing need Tackling ‘worklessness’ • Home Employment Connections portal from Greenwich Homes CBL • Single Points of Access outreach service • Dedicated ETE advisers for vulnerable adults • Co-location with Connexions Service • Enhanced Housing Options/ETE events • Better Off in Work Calculations via Options and Support services Integrated Young People’s Service • ‘One Stop Shop’ with Housing Options and floating support, Connexions, Substance Misuse, PCT (Contraceptive and Sexual Health Clinic), Counselling, YOS, CAMHS • Management of access to and from YP accommodation services • Respite and mediation short stay scheme • SELHP Peer Education and Schools briefing programme Enhanced Housing Options for Vulnerable Adults • Multi-Agency Substance Misuse and Offender Team across housing, Probation, DIP and Treatment Services • Belmarsh Options Clinic and referral arrangements with other prisons • Housing options and support clinics at substance misuse service centres • Protocols and partnership arrangements with partners – mental health, hospital,DV services • New Trac supported rent deposit scheme provides private rented accommodation with support Performance Targets 2009-10 • • • • • • • Reduce temporary accommodation to 225 (CLG target 293) Prevent 1150 households from becoming homeless Reduce severe overcrowding by a further 34%, rehousing 115 families into social, private or intermediate housing. Achieve 80 moves for people who are under occupying Council or RSL accommodation Place 50 homeless vulnerable adults in private rented accommodation with support 90% of homeless young people leaving the service to have engaged with education, training or employment 15% of workless vulnerable adults to have engaged with education, training or employment opportunities