Transcript Professionalism - Smyrna High School

Professionalism
Skills
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Basic
Thinking
Personal qualities
Interpersonal
Information
Technology
Skills
• Basic: read, writing, speaking, listening, mathematical
concepts,
• Thinking: Reasoning, making decisions, problem solving,
creative thinking, know how to learn,
• Personal qualities: Responsibility, flexibility, honesty,
reliability, commitment to quality and excellence.
• Interpersonal: negotiating, exercising leadership, team
player, serving clients, teaching others new skills, working
with diversity
• Information: obtains evaluation data, organizes &
maintains files, interpret communication of info, use of
computers to process info.
Academic Skills
• Math: Use metric system, add, subtract,
multiply, divide, work with % and decimals.
• In professional practice, higher math
required
• Science: Anatomy & physiology, biology,
microbiology, chemistry, and physics
• English: Reading with understanding,
writing, use of language.
Qualities for Success
• 3 C’s:
–Courtesy
–Compassion
–Common Sense
Qualities for Success
• Relaxed attitude when
meeting new people
• Willingness to learn new skills
and techniques
• Aptitude for working with
hands
• Empathy for others
• Good communication &
LISTENING skills
• Patience in dealing with others
• Team Player
• Proficient in English, Math,
Science
• TACT
•Trustworthiness
•A sense of responsibility
•Respect to Employer
• Selecting technology
• Apply technology to a task
• Maintain and troubleshoot technology
– *ALL H/C WORKERS MUST BE ABLE TO USE
COMPUTERS, EMAIL, INTERNET, WORD PROCESSING.
• Maintain POSITIVE attitude to contribute to job
satisfaction
• Good Communication:
– 1. Listening to client
– Provide feedback: nodding & using other body language
– Repeat by paraphrasing