Trend Micro Message Archiver

Transcript Trend Micro Message Archiver

Trend Micro™ Message Archiver: Enabling Storage Management & e-Discovery Chris Taylor Global Product Marketing Manager

Company Overview

CEO | Eva Chen Founded Headquarters Employees Market Revenue 2007 United States in 1988 Tokyo, Japan 3,200+ Secure Content and Threat Management

US$848 million (117.58JPY=1USD)

• Operations in more than 30 countries; 7 global R&D centers • Tokyo Stock Exchange (4704)

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What is Email Archiving?

Email Archiving:

• Stand-alone application that works with the email server to archive an organization’s email • Captures and indexes all email flowing in/out of the email server for quick access • Different from backup – Backup: preserves data with snapshots to protect from disaster – Archiving: continually preserves information to make it efficient to search and access

Why do customers need it?

• Enables fast search of email information • Reduces email management and storage costs • Enables compliance with regulatory rules for record retention

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Customer Pain : Growing Use & Reliance on Email

• Business processes commonly use email for digital approval • Contains huge amounts of information but is difficult to search • More email use = higher costs

30 Typical Email Account Data Sent/Received Per Day 2 25 20 MB / Day 15 10 5 0 2007 2011 Year

“E-mail contains as much as 80% of a company's intellectual property.” 1

Law Technology Today, “EDD Tips for Email from the Front Line,” March 2007, Frank Chambers Radicati “E-mail Archiving Market, 2007 - 2011.” May, 2007, Masha Khmartseva and Sara Radicati, Ph.D.

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Customer Pain: Increasing Email Regulation and Email Search Requests

• Governments increasingly regulating how long email records must be kept • Email is typically the first item requested during litigation • Severe consequences for not producing email during litigation: – Fines • Morgan Stanley $15M 1 – Lost lawsuits or early settlements • City of Dallas $1.5M

2 1.

BNA, INC., DIGITAL DISCOVERY & E-EVIDENCE, Feb 1, 2007 p32 The Dallas Morning News, June 28, 2007, Michael Grabell,

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Introducing Trend Micro Message Archiver

1. All internal and external email copied to archive as it passes through the mail server 2. Mail deleted from the mail server with a deletion rule or replaced with a shortcut…(

Example: 90 days

) • Mail can still be quickly searched and viewed without restoring from the archive 3. Mail is deleted from the archive after a specified time period

….(Ex: 5 years

)

1 Mail Server Message Archiver 2 XX Months XX Years 3

• Effortless employee experience • Consistent archiving to reduce risk

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How Does Message Archiver Work?

Decode Recipients

Email Server

All internal & external email Store Encrypt Fingerprint Index Compress NDA – Embargo until 3/10/08 7 Message Archiver

More Efficient Email Storage

• • Message Archiver reduces the amount of email data on the mail server by up to 80% – Older emails can be deleted from the Exchange server and stored in the archive – Attachments can be replaced with shortcuts in the inbox (stubbing) Shortens Exchange server backup time

Email Server Email Server Email Archive 100% 80% 60% 40% 20% 0%

Without Archiving

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With Archiving

reduction

Four User Types to Protect Privacy

Unique!

Privileged users

: Typically HR or Legal team, can search all email within the organization. Every search is audited to prevent abuse.

Data Guardian

: Each search by a privileged user triggers an audit message which is emailed to a designated data guardian such as a company officer or union representative

Email Archive IT Admin user

: IT staff have the ability to monitor the system, but no access to other’s email. All activity is stored in secure logs.

Normal users

: All employees have access to an archive of their own archived email.

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Message Archiver Launch Plans

• Public announcement & first customer shipment: March 10, 2008 • Targeting Medium Businesses • US, Canada, UK, Australia, New Zealand • Pricing: Per user pricing varies by seat count and price decreases with volume. For the 501-1000 seat level, TMMA is $33.70 per user. This price includes search and compliance capabilities and the first year of maintenance.

• Simple pricing structure includes e-Discovery, first year maintenance • 100% sold through channel

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3 Reasons to Buy Message Archiver Optimizes the mail system

by reducing mail server data by up to 80%

Increases productivity

with easy access to vast amounts of intellectual property inside the email system

Protects the company

during lawsuits or regulatory audits with built-in e-Discovery and compliance capability NDA – Embargo until 3/10/08 11

Q&A

Background material follows

How is Trend Micro Message Archiver Different from archiving alternatives?

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• •

Simple

Easy to deploy and manage (installs in 30 minutes) No database to license or maintain • •

Secure Design

Proves an email is authentic with fingerprints on every message Prevents tampering – all activity logged and audited. Data is stored encrypted. No accessible database which could provide a backdoor into the system • •

Privacy Protected

Protects unnecessary employee search (audit sent to Data Guardian”) Protects confidential data inside the archive (data encrypted, access limited to authorized users)

Advanced Search for Electronic Discovery

• Full content indexing • Granular search capability to find any email – Wildcard queries in any field – Search for words close to one another (proximity) – Search out keywords with the same root (stemming) – Find words that sound similar or are misspelled (fuzzy logic) • Search results can be saved in a folder for review or exported in native format

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Electronic Discovery Review

Search results can be saved to a folder where a Privileged User can: – Add comments – Tag messages as “Ignore”, “Critical” or “Follow Up” – Track which messages have been reviewed Search results can be exported native format

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Trend Micro in Secure Content and Threat Management Market

Network Security Firewall/VPN UTM SCM Behavior Monitoring NAC

NDA – Embargo until 3/10/08 Secure Content & Threat Management

Web Security URL Filtering Web Reputation Web Gateway

Trend Micro Message Archiver

Email Security Email Gateway Anti-Spam Email Reputation Email Server Secure Email Compliance End-Point Security Client Antivirus Client Firewall Client Anti-Spyware Zero-Day Protection Encryption NAC