Human Resources - Mid-State Technical College
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Transcript Human Resources - Mid-State Technical College
Human Resources
“The way management
treats the employees is
the way employees will
treat the customers.”
100 Best Companies to Work for
Best Small and Medium
Great workplaces financially
outperform their peers
www.greatplacetowork.com
http://www.greatplacetowork.com/ourapproach/what-are-the-benefits-greatworkplaces
Human Resources is…
Function of an organization dedicated to
managing employees (the human element)
to help achieve organizational goals
Roles
Planning
Recruitment and Staffing
Job Design
Training and Development
Performance Appraisal
Compensation and Benefits Management
Labor Relations
Safety
History
Function began as “personnel”
Dedicated to employee discipline and
record keeping
Now called “Human Resources” to reflect
changing function
5 years ago, HR spent about 25% of time on
employee data. Today HR spends about
16%, and spends 20% of their time on
strategic business partner functions
Source: Iowa Human Resource
Department Management
Report 2009 Yearbook
Human Resource Managers
Give Advice and Counsel
Provide services such as testing, selection,
and training
Formulate and Implement policies
Advocate for employees
HR functions are performed by everyone who
supervises/manages employees. Some companies
have a dedicated person or department.
Companies tend to need a specialist/department as
they approach 100 employees
Average is 1.1 HR employee for every 100
workers (Source: BNA 2011 HR Department
Benchmarks & Analysis Report)
Outsourcing is common with seven out of ten
companies outsourcing at least one HR function
Functional structures
Specialists in the HR functions
Supervisor of Staffing
Director of Compensation
Labor Relations Manager
In 2010, specialists in benefits,
employment/ recruitment, and training are
most common.
Generalist structures
HR Supervisor/Manager/Director who
serves a department, division or company
HR Supervisor for Marketing
HR Manager for the Consumer Products
Division
Biggest reason for outsourcing is to access
specialty skills
Structure of Human Resources
How does Human Resources work in a local
organization ?
Baldrige Quality Award
The Baldrige Program is the nation's public-private partnership
dedicated to performance excellence.
The Baldrige Program
Raises awareness about the importance of performance
excellence in driving the U.S. and global economy
Provides organizational assessment tools and criteria
Educates leaders in businesses, schools, health care
organizations, and government and nonprofit agencies about the
practices of best-in-class organizations
Recognizes national role models and honors them with the only
Presidential Award for performance excellence
Malcolm Baldrige National Quality Award
551 U.S. organizations applied between
2005-2011
95 Baldrige Award winners
Criteria include workforce focus
http://www.nist.gov/baldrige/publications/busi
ness_nonprofit_criteria.cfm
Estimated 31% of employers worldwide
find it difficult to fill positions because of
talent shortages in their markets, reports the
2010 Talent Shortage Survey from
Manpower
The leading US advocacy group for retired
people, the AARP, believes that 80% of
baby boomers will keep working full- or
part-time past their current retirement age.
http://www.ey.com/GL/en/Issues/Business-environment/Six-global-trends-shaping-the-businessworld---Demographic-shifts-transform-the-global-workforce