Transcript HUMAN FACTORS GROUP: ENGINEERING

HUMAN FACTORS GROUP:
ENGINEERING
A STRATEGIC APPROACH TO
‘MAKING A DIFFERENCE’
Andy Ebdon Chairman HFG:E
WHAT IS THE HFG:E?
RAeS SPECIALIST GROUPS
Aerodynamics
Aerospace Medicine
Air Law
Air Power
Air Transport
Airworthiness and Maintenance
Avionics & Systems
Environment
Flight operations
Flight Simulation
Flight Test
General Aviation
Historical
Human Factors
Human Powered
Licensed Engineers
Management Studies
Propulsion
Rotorcraft
Space
Structures & Materials
UAV
Weapons Systems & Technologies
WHO IS THE HFG:E?
Andy Ebdon (Chairman)
Cliff Edwards (Dep Chairman)
Tony Hines (Secretary)
Marc Bailey
Keven Baines
Tony Bisson
Alan Eccleston
Andy Evans
Maj Chris Evans
Phil Hall
Doug Owen
Mick Skinner
Jim Rainbow
Simon Roberts
John Saul
Alan Simmons
Phil Sleight
Tania Wilson
Simon Witts
RAF
Av Hazard Mngt (Ex Shell)
Retired (Ex BA)
FR Aviation and BBGA
Baines Simmons
TAG Aviation
Rolls Royce
AviateQ (Ex Bristow)
MOD Dir Av Reg & Safety
Monarch Ac Eng Ltd
Human Engineering (Ex Airbus Design Office
CHIRP
Independent , Chair A & M Gp (Ex Monarch)
CAA
International Federation of Airworthiness
Retired (Ex AAIB)
AAIB
Virgin Atlantic
Flybe
+ Corresponding Members
AIM OF THE HFG:E
TO PROMOTE AND INFLUENCE THE
REDUCTION OF RISKS TO
AIRWORTHINESS RESULTING
FROM HUMAN PERFORMANCE IN
ENGINEERING AND MAINTENANCE
A STRATEGIC APPROACH
DATA
DESIGN
SENIOR
INFLUENCE &
ACTIVE ENGAGEMENT
INTERVENTION STRATEGIES
PROGRESS -DATA
• Analysis of Wide Range of Reports and Surveys
• Predominant Error Types
• Installation Errors
• Incorrect Installation
• Incorrect Maintenance
• Dominated by knowledge-based and rule-based
error
• Common Performance Shaping Factors
• Pressure
• Training
• Fatigue
• Value of Human Factors Programmes
• Conclusions? Work in progress, but …. Design
…..Error Prevention ….Error Recovery
PROGRESS - DESIGN
Discussion Paper
 Suggested Best Practice
 Training for Designers in Human Factors
 Balancing Conflicting Requirements
 HF Expertise in 2nd/3rd Tier Suppliers
 Regulation not sufficiently definitive
 Plenty of Ideas – How to Take Forward?

PROGRESS – SUCCESSFUL
INTERVENTIONS
• Methodology
for Analysis
• Data Dependent
• Environment Specific?
• More work to do….
PROGRESS – INFLUENCE AND
ENGAGEMENT
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
Position Paper
Common Message ………
We have come a long way, but
challenges remain

Regulators focused on compliance rather than
effective implementation

Regulators are not looking at the intent of the
regulation

Implementation has been very training centric

And that training has focused on cost/compliance
…and these organisations are not reaping the
benefits and are becoming increasingly frustrated!
Is this an organisation you know?

HF? We've done that…

We published our HF procedures

We trained everyone in HF

We comply with all current
regulations.

Our regulator audited us and it
didn’t result in any findings
regarding our HF programme

We fix problems as they occur
What does a healthy HFEM
programme look like?
What are the Key Performance Indicators?
 A healthy reporting culture indicates:

Senior Management buy in
 A real Just culture
 Effective error investigation
 Feedback system is working
 Effective interventions
 A reduction in error costs

 If
its monitored!
THE MESSAGE

We are heading in the right direction

It’s about changing cultures and behaviours

It’s about effectiveness not just compliance

Our success is measurable
……its going to be a long journey
…….….. but it is a shared journey
WHAT NEXT?
Action Plan?
 More Data Analysis
 How to Influence Design
 Small Operators, Small Manufacturers
 Learning from Others
 Influencing Senior Management

WHAT DO YOU THINK?
[email protected]