Transcript HFG Cabin Crew

WELCOME TO ALL
DELEGATES
RAeS Human Factors Group
Carey Edwards
Chairman
RAeS
RAeS Structure
Council
Learned Society Board
Specialist Groups Committee
Human Factors Group
Carey Edwards
CRM Advisory Panel
Graham Cruse
HFG – Engineering
Andy Ebdon
CRM Group
Nicole Svatek
Cabin Crew Group
Sarah Skelton
Aims of the HFG
The aim of the HFG is to promote the
understanding of the factors that
influence the enhancement of human
performance and the management of
error in all aspects of aeronautics.
Objectives of the HFG
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Improving standards of safety by promoting better industry
understanding of Human Factors (HF) hazards and techniques for
dealing with them.
Providing communication and education on the importance of HF
matters, and on techniques for providing HF training.
Working with relevant worldwide agencies to achieve a co-ordinated
aviation HF strategy.
Encouraging HF research and development in aviation.
Working towards the achievement of the HFG’s aim through the use of
SMART Objectives.
Arranging a programme of lectures, conferences and mini-conferences.
Developing position, discussion and specialist papers.
Working with other RAeS Committees.
Providing practical “front line” advice, guidance and tools, where
appropriate.
PROGRAMME FOR TODAY
Legislative Brief
Training of Cabin Crew CRMI’s
Facilitation Techniques
Cabin Crew Skills
Workshop Sessions
Questions and Answers
MISSION STATEMENT
‘The Group will lead the industry in promoting
CRM within the cabin crew environment by
encouraging a practice that can be shared openly
between operators and collectively explore ways
that will encourage effective training that focuses
on safe and efficient flight operations.’
OBJECTIVES OF THE CABIN CREW
STANDING GROUP
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To encourage operators to carry out effective training – to
optimise the cabin crew role and develop joint cabin and flight
crew training where appropriate.
To encourage the most effective performance of cabin and flight
crew when working together.
To increase awareness of national and organisational culture.
To encourage an open reporting culture.
To encourage development and sharing of training resources and
materials amongst operators.
To encourage effective, relevant and realisitc CRM training to
ensure that this can be applied to the aircraft environment.
What Is The Future Role Of Cabin Crew And What
Proactive Role Can They Play In Accident/Incident
Prevention?
RAeS Human Factors Group
Rail Safety & Standards Board
Recognizing the Potential of Human
Factors Training
in the Rail & Aviation Industries
May 21, 2009
at the Royal Aeronautical Society
4 Hamilton Place, London W1
Recognizing the Potential of Human Factors Training
Rail and Aviation Human Factors Conference
May 21, 2009
Royal Aeronautical Society,
4 Hamilton Place, London W1
Title: Recognizing the Potential of Human Factors Training in the Rail and Aviation Industries
Topics: Looking at current HF Training in a range of operational environments, this conference covers fundamental
aspects and issues in HF Training Strategy and Delivery for the Rail and Aviation industries, including:
- Just Culture vs. Blame Culture
- Threat and Error Management
- Training Value and Cost
- Use of flight and rail simulators and FTDs
Speakers:
• AM Keynote: Prof. James Reason (UMIST) - Corporate Culture and HF
• PM Keynote: Dr. Steven Predmore (VP Safety, Jetblue Airlines)
• Mike O’Leary (BA retd) - Corporate implementation of BASIS Safety Reporting System
• NHS (TBA) - Clnical use of CRM/HF
• RNLI (TBA) - Implementing HF Training and Simulation for Lifeboats
• Captain Neil Woollacott (FlyBe) - Just Culture and the Flybe SMS
• Prof. Malcolm Cook (Dept. of Psychology, University of Abertay)
• Capt. Rick Newson (CAA ) - HF in Single Pilot Operations
The conference is organized by the cross-industry Rail and Aviation Group of the Royal Aeronautical Society HFG and
the RSSB. As with all HFG conferences this is volunteer-organized and strictly not-for-profit.
Registration: Registration is £70 including lunch. Further information & registration: Please see:
www.raes-hfg.com/reports/Potential21may09.php