Some Things to Consider Bill Swan, Chief Economist, Boeing

download report

Transcript Some Things to Consider Bill Swan, Chief Economist, Boeing

Some Things to Consider
Bill Swan, Chief Economist, Boeing (retired)
• Airports are everybody’s interface but nobody’s
system.
• The greatest contribution of the new-generation
carriers is improvement in the loading and unloading
process.
• Airport costs cannot rise in a time when airplane
costs are decreasing.
Qu i c k T i m e ™ a n d a
T I F F (Un c o m p re s s e d ) d e c o m p re s s o r
a re n e e d e d t o s e e t h i s p i c t u re .
More Things to Think About
David Pang, ACI Pacific Chairman
• Ideally, airports are at the center of integrated multimodal flows of people, goods, information and
capital.
• As the focus of flows, airports are also at the center
of crises.
• Airports are:
an infrastructure business.
a service business.
an “experience” business.
Qu i c k T i m e ™ a n d a
T I F F (Un c o m p re s s e d ) d e c o m p re s s o r
a re n e e d e d t o s e e t h i s p i c t u re .
Do We Agree?
• If so, what are the implications for our customers and
the ability to render expected service?
• What are the consequences of falling short?
• What are the signs of inadequate service?
• Is it possible to be all these things, successfully?
• Is partnership the answer?
• How do airports reconcile the low cost/high service
conundrum?
Qu i c k T i m e ™ a n d a
T I F F (Un c o m p re s s e d ) d e c o m p re s s o r
a re n e e d e d t o s e e t h i s p i c t u re .