Mobilising Social Care Case Records With TotalMobile
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Transcript Mobilising Social Care Case Records With TotalMobile
Mobilising Social Care Case
Records With TotalMobile
Justin Llewelyn
Nottinghamshire
10th largest local
authority
Covers over 2000km2
Population over 1
million
786,000 in the county
306,000 in the city
Nottinghamshire County
Council
Annual budget approx £491 million
£114 million savings since April 2011
£154 million savings still to make over
next 3 years
Mobilisation expected to contribute savings through
increased efficiency
Employs over 20,000 staff
Nottinghamshire County
Council - ICT
Enabling 130,000+ users
In 600+ buildings
Using 30,000+ computers
Accessing 600+ systems
2000+ users currently connect from
home or in transit
Social Care in Nottinghamshire
Children’s Social Care
15,500 contacts made
9000 go to referral
300+ concurrent child assessments
Nearly 900 children in care
Social Care in Nottinghamshire
Adult Social Care
18,500 adults receive support & services
4,700 disabled and older people receive home care
from the County Council
1500 with leaning disabilities requiring care at home
Significant increase in population aged 65 and over
anticipated
Additional 5,500 people aged 85+ before 2020
Increasing demand for services
Background
Social care records management system
Corelogic Frameworki
Earlier unsuccessful mobility trials
Laptops, 3G dongles + VPN
Digital pens
Mobilisation Requirements
Connectivity
Must work offline
Portable devices
Discreet
Lightweight
Integration with Frameworki
Proof of Concept
TotalMobile platform
Offline working
System integration
Device agnostic
Pilot project for children’s social care
Initial Assessment process
Initial Assessment Process
Standard Process
Interaction recorded as an 'episode' in
Frameworki
'Outcome' decided by manager
'Outcome' assigned to mobile worker
TotalMobile 'visit' pushed to worker's device
Worker records interaction details on TotalMobile
forms
Form data pushed back to Frameworki
Manager optionally notified of completed 'visit'
Alternative Process
Interaction scheduled outside of
Frameworki
Worker records interaction details on
TotalMobile form
Form data pushed back to Frameworki as
a new 'episode' or 'case note'
Integration
TotalMobile implements a message queue based integration
design
content is pushed to devices by putting messages on the
queue
actions on mobile devices generate messages on the
queue
content on the queue can be transformed by adapters
TotalMobile provide a range of built-in adapters
Limited set of operations provided by Frameworki API
To enable TotalMobile <-> Frameworki integration NCC
created an intermediate application
The NCC intermediate application manages...
Polling for new outcomes
Configuring what to do with
new outcomes & returned data
Mapping form fields
Demonstration
Initial Assessment
standard process type
folio
add case note
Community Care Assessment
standard process type but with a twist
Supervised contact
alternative process type
synchronised lists
Support Plan
second visit dynamically generated from first
folio with data generated in Frameworki as a result of assessment answers
Future Developments
Trading Standards annual inspections
consultancy & transfer of knowledge means NCC will
develop custom adapters for TotalMobile to integrate
Civica APP system
Social care processes utilising TotalMobile
scheduling
co-ordinators manually scheduling
automated scheduling with Mendel engine
Questions?
Justin Llewelyn
[email protected]
0115 9773638