Transcript NEC SV8100 Presentation - Phone Systems Plus, Inc

UNIVERGE SV8100 Communications Server
NEC’s Premier Small Business Communications Solution
NEC UNIVERGE SV8100 Communications Server
▐ Scalable, Reliable, Flexible and Full Featured
 Growth up to 512 Phones x 200 Trunks
▐ Distributed Architecture
 Multiple Survivable Sites and/or Remote Devices via IP Networking
▐ Converged VoIP SIP Based Solution
▐ Investment Protection – Energy Efficient
 Easily Upgraded, Open Standards Based
▐ Easy-to-Learn and Use
▐ Integrated Advanced Productivity Applications
Voice/Unified Messaging • Contact Center • Mobility • Unified Communications •
Conference and Collaboration • XML Integrated Phones
Univerge SV8100 Platform Architecture
Analog,
ISDN, PRI,
SIP
NetLink
Single System Image
Extension
to Cellular
 Mobility
IP DECT
Remote IP
Phone
WAN
802.11
VoWLAN
 Native IP SIP Based
 Optional Blade Based VM/UM
Add Application Blades
i.e., Conference Bridge, UC…
 Add TDM Gateways as Needed
Analog,
ISDN
PRI, SIP
Telephones
Soft Phone SP310
Desktop Collaboration and Video
Remote Workers
Specialized Knowledge Workers
Contact Center Agents
Executive DT750
IP Only
Color Touch Screen with XML Integration
Full Duplex Speakerphone
Menu Operation
Modular DT730 / DT330
IP or Digital with XML support on IP
Modular 12/24/32 Line Key or Desi-less
Full Duplex Speakerphone
Menu Operation
Economical DT710 / DT310
IP or Digital (Model Dependant)
Non Modular Cost Effective
Includes an 8 Line Desiless Model
Non Display on Some Models
Mobile Devices – On Campus & Off
TDM
CORDLESS
IP Cordless
or Network
ML-440
Digital Dterm
Cordless Lite II
Basic
C-124
Digital
DECT
Office
G-355
Hi-End
G955
Healthcare
I-755
MH240
Any Cell
Device
Home or
Outside
uMobility
IP DECT
Voice and Unified Messaging
 Provide Callers with Choices from Voice Mail
 Manage all Messages – Voice Mail, eMail, Fax in One
Place
 Manage Callers While They are in Your Mailbox
 Find Me / Follow Me Policies you’re When Out of the Office
 Play your Email Messages Over the Phone
 Access Voice Messages from the Web
 Manage Your Mailbox via GUI
Managing Customer Contact Requests
Reporting
Engine
IVR and
Custom Integration
Agent Recording
Contact Center
Agent Desktop
Productivity
Multi Media
CHAT
Web
eMail
Fax
Unified Communications
Unify all your Communications
▐
▐
▐
▐
▐
▐
▐
▐
▐
▐
Desktop Call Control
Presence Status
Instant Messaging
Unified Messaging
Screen Pop
Directory/Contacts
Mobility
Contact Center
Attendant Console
CRM* Integrations
*Customer Relationship Management
SV8100 System Management
▐ System Management
▐ Web Based
▐ Client Based
 Offline programming
 System backups
 Change Logs
▐ Wizard Programming Tool
 Set up Features and Users
▐ Call Accounting
 Graphical & Text Reporting
 Client, Web or XML Access
 Report Automation
• email, printer or upload
 Security Alerts & Notifications
 Traffic Analysis option
 Campaign Manager option
NEC Univerge SV8100 – a Summary
▐ The Ideal Voice Solution for SMB’s
▐ Seamless Growth
 Up to 512 Stations and 16 Survivable Remote Branches
▐ Robust and Feature-Rich
▐ Versatile and Scalable
 Supports TDM, IP, Video, Wired or Wireless
▐ Supports a Full Range of High-Powered Applications
▐ Applications and Features are Transparently Shared Across
Branches or Remote Users
▐ Individuals, departments and locations work more efficiently
Thank You and Questions
▐ For more information…
 NEC Website:
• http://www.necunified.com
 NEC Terminals Demonstrations:
• http://www.necunifiedsolutions.com/terminals/index.html