SV8100 WebPro

Download Report

Transcript SV8100 WebPro

SV8100 WebPro
Open Internet Explorer/Firefox/Internet Browser and type in the IP Address of your
phone system.
Note: You should have received the IP Address by your install team.
IP Address: 192.168.10.1 (example)
Login in using your Login ID and Password
User Name: cust
Password: 2878
SV8100 WebPro
Your screen should look like this below:
Click on “System Data”
SV8100 WebPro
Time and Date Setup Memory Block 10-XX: Used to change the time and date on the
System.
Use the memory blocks on the left side of the screen to make further changes to the
system.
Note: Make sure to click on Apply before changing screens or your changes will not
take effect
SV8100 WebPro
Speed Dialing Numbers and Name Memory Block 13-04: Used to add or make
changes to System Speed Dial Names and Numbers. You can enter the number that
you wish to dial in the Number field, without a 9, and then you can enter a name that
corresponds to the number in the Name field. This Name is what you will see in when
using the directory key on your phone. Click Apply when you have made your
changes.
Note: Default there is 1000 System Speed locations.
Note: You are limited to 13 characters for the name entry.
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Extension Basic Setup Memory Block 15-01: Used to add or make changes to an
extension name. Select the extension number to change in the upper right corner.
Add or change the name of that extension. Click Apply when finished.
SV8100 WebPro
Function Keys Memory Block 15-07: Used to program buttons on a phone. For
example: a Headset Button, A DSS key (used to see whether someone is one the
phone or to speed dial that persons extension. The example below demonstrates
how someone would add a DSS key. Click Apply when you are finished making your
changes.
Note: Some feature buttons will require additional programming by a technician.
SV8100 WebPro
List of common codes for buttons and required additional data:
Common Code
01 – DSS / One Touch
04 – Background Music
05 – Headset
09 – Night Mode Switching
10 – Call Forward Immediate
20 – External All Call Page
22 – Internal All Call Page
78 – In-Skin Conversation Record
*00 – ICM Key
*01 – Trunk Key
*03 – Virtual Extension Key
*08 – CAP Key
*(Must be in use today)
Additional Data
(Extension Number or Service Code)
N/A
N/A
0 = Toggle, Date Mode, Night Mode = 2
(Extension Number or Outside Number)
N/A
N/A
(Only available on certain systems)*
N/A
Line Number
Virtual Extension Number
0000 (Assigns the next one available)
SV8100 WebPro
Class of Service for Extensions Memory Block 20-06: Used to change the Class of
Service for an extension. You would use this memory block to change the features
assigned to an extension. Example: Extension 101 controls which mode the system is
in today and you may want to add that ability to extension 102. You would do this by
giving extension 102 a class of 15.
Note: Default every extension is assigned a Class of Service of a 1 except for the main
extension, usually the receptionist, which would be a Class of Service of a 15.
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Selectable Display Messages Memory Block 20-16: Used to customize Selectable
Display Messaging. This shows on an internal caller's display when this feature is set.
Example: Out of Office
SV8100 WebPro
Toll Restriction Class for Extensions Memory Block 21-02: Used to change an
extensions Toll Restriction Class. Example: A lobby extension may be restricted from
making long distance calls and assigned a Toll Class of a 3. You may want to remove
that restriction by assigning the lobby extension a Toll Class of a 2.
Note: Default every extension is assigned a Toll Class of 2.
SV8100 WebPro
ISDN Calling Party Number Setup for Extensions Memory Block 21-13: Used to add
or change Outgoing Caller ID for customer with PRI service. Example: You have an
extension that displays the main number on outgoing Caller ID and you want that
extension to display the Caller ID of their personal DID number.
SV8100 WebPro
Walking Toll Restriction Password Setup Memory Block 21-14: Used to add or
change the Walking Toll Restriction Password. Example: All extensions are restricted
throughout your building and you want the ability to dial long distance but keep the
phones restricted. You would assign a password to an unrestricted class then dial the
service code plus the password you assign here to access a long distance call.
Note: Requires a technician to set up this ability before assigning or changing
passwords.
SV8100 WebPro
Incoming Ring Group Extension Assignment Memory Block 22-04: Used to add or
change extension numbers assigned to a Ring Group. Example: Several extensions
immediately ring on incoming calls and you may want to add another extension to
this group. You would change this here.
Note: Default the first 8 extensions are assigned to Ring Group 01.
Note: May or May not apply to your system.
SV8100 WebPro
DID Translation Table Memory Block 22-11: Used to add or change destinations and
names of a DID number. The received number is the DID number. The Target Number
is where you would assign an extension number that you want to ring on that DID.
The Dial-in Name can be assigned so that internal extensions can identify which
number was dialed. Example: You have multiple DID numbers that ring one extension.
The DID number of 4444 with a name of ABC and 5555 with a name of DEF (last 4
digits of the DID). The extension identifies which number is called by the name is
displayed when the phone rings, ABC or DEF.
Note: Only applies to customers using a PRI.
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Call Pickup Groups Memory Block 23-02: Used to add or change Call Pickup Groups.
This feature is used to give an extension the ability to pick up other extensions that
are ringing.
SV8100 WebPro
Call Forwarding Fixed Settings Memory Block 24-09: Used to assign Call Forwarding.
You can use this feature to assign a destination to an extension that is Call Forwarded
in 01.
Note: Default is set to the extension number of the Voicemail.
Note: To forward a phone off site you must include a 9 before the number
SV8100 WebPro
DSS Console Key Assignment Memory Block 30-03: Used to assign buttons to a DSS
Console. Primarily used to view other extensions in use and as one-touch speed dials
to those extensions.
Note: Please refer to 15-07 for the most commonly used buttons.
Note: Not all buttons available in 15-07 are available in 30-03.
SV8100 WebPro
Internal Paging Group Assignment Memory Block 31-02: Used to assign extensions
to internal page groups. This feature also allows the ability to allow or restrict the
ability to receive an Internal All Page.
Note: There are 64 internal page groups available.
Note: An extension can only be assigned to one group not including an All Page.
SV8100 WebPro
Door Phone Ring Assignment Memory Block 32-02: Used to add or change Door
Phone Ring Assignments.
Note: May or May not apply to your system
Note: A maximum of 32 extensions can be programmed to ring per Door Phone.
SV8100 WebPro
******* Important Notes *******
Modes – As you go through the system programming you will see some memory
blocks that list modes in the window. Typically 2 modes are used in the programming
of the system. Mode 1 = Day Mode and Mode 2 = Night Mode
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Please remember to Click Apply before changing screens.
When you are finished making changes click “Home” and click “Logout”.
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If you do not logout the system will wait for period of time before timing out to allow
you back in.
SV8100 WebPro