Supporting (Troubled) Families in Hampshire

Winchester City Council Provider Event

July 2013

Background – National Programme

• Civil unrest over 5 days of August 2011 • Prime Minister’s commitment re 120,000 families • Troubled Family Unit – Department for Communities and Local Government • Emphasis on Public Services working differently together • National Efficiency – Families cost £9bn per year (£75,000 each p/a) and cross cut every Public Sector Agency

The Hampshire ‘ambition’

• 1,590 families across Hampshire over the next 3 years (approx 80-90 in Winchester) •

Improved outcomes

and lasting positive changes to the lives of families • Greater

inter-agency coordination

and

more effective partnership working

with whole families •

Challenging and changing

same the way we work – Not just more of the • 3 year programme, but sustainable

transformational change

National definition

Troubled families are households who: 1. Are involved in youth crime and/or anti-social behaviour; 2. Have children not in school (<85% attendance, 3 fixed term exclusions, permanently excluded, or head teacher discretion); 3. Have an adult on out of work benefits.

…..and as a result cause high costs to the public purse.

DCLG funding claimed for those families meeting

at least two of the three criteria Local discretion filters

can also be used by partners.

Not about chasing the money –

if a family will benefit they will be included

Programme Structure and Governance

STFP Partnership Board (Chair: Cllr Keith Mans) DCLG Troubled Families Unit STFP Management Group (Chair: Paul Archer, Director Policy & Governance, HCC) HCC Accountable Body STFP Strategic Coordinator and Programme Team Ian Langley, Gary Westbrook, Volker Buck

Delivery Approach

• Multi Agency Identification of Families • Single Family Plans for every family • Twin Track Approach – Intensive Support Service and Local Solutions • Independent Evaluation and Strategic Business Case 495 Families “

TRANSFORM

” Centrally commissioned Intensive Family Support Services 1,095 Families Locally determined solutions

The Single Family Plan

• Not another assessment • Sharing information at the family level – no organisation has the complete picture • Simple action plan – what will make the difference • Looking at the whole family and not just individual members • Joined up approach – 1 family, 1 plan, 1 joined up approach • SafetyNet • Family engagement and consent

What’s new about this approach?

• • • • • • 1 Family, 1 Plan, One joined up approach

Not a new service to “refer” into. But a new way of working

One agency/one professional leading the work (doesn’t mean they ‘do everything’) • Using existing assessments rather than further resource being used for further assessment Statutory & voluntary agencies working & targeting precious resources together Family based information/intelligence sharing

It’s everybody’s core business

!

Year One Progress

• 10 Local Coordination groups and SROs in place • Year 1 cohort (530 families) identified • Single family plans and lead agencies in place for approximately 500 families • SafetyNet – Single “family” view • Evaluation Partner (University of Portsmouth) appointed • Intensive Family Support Service (IFSS) provider appointed

Year Two and Next Steps

• Family Engagement • Nominations to “Transform” • Monitoring progress with year 1 families • Year 2 cohort of families •

Embedding a new way of sharing information and joining up service delivery at the family level

…