ADRC in Dane County - Mental Health America of Wisconsin

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Transcript ADRC in Dane County - Mental Health America of Wisconsin

Phone - 608-240-7400 Toll Free - 1-855-417-6892 E-mail - [email protected]

ADRC of Dane County Opened 11/28/12

Where is the ADRC located?

2865 North Sherman Ave Northside TownCenter Madison, WI 53704 Hours of Operation: M-F, 7:45 to 4:30

What is an ADRC?

 An ADRC is the place for information and assistance related to aging or living with a disability. ADRC’s gather information, answer your questions, and explain what options are available to you.  ADRC’s are located in all counties in Wisconsin

Features

 ADRC Services are Free  Immediately available; no waiting  Voluntary, Consumer Directed  Unbiased information  Experienced staff  Comprehensive Database

Who We Serve

 Older Adults  Adults with Chronic Health Conditions  Adults with Developmental Disabilities  Adults with Physical Disabilities  High School Transition (age 17 ½+)  All income levels  Family Members, Caregivers and Friends

What We Do

 Provide Information and Assistance  Assess your needs. Provide health and wellness information  Explain options and suggest appropriate services as well as inform you of the costs if possible  Public Benefits Eligibility for government programs – Medicaid, Medicare, FoodShare, a Disability Determination from Social Security  Elder Benefit Specialists for consumers 60 years and older  Disability Benefit Specialists for adults 18 to 59

What happens when I contact the ADRC?

 An Information and Assistance (I and A) Specialist answers the phone / greets a walk in consumer / answers an e-mail  You determine what and how much ADRC assistance you want  The same I and A Specialist follows up on your issue – giving you available resources  An I and A may contact you in a week or two to see if the information given was helpful

Disability Benefit Specialists

 There are four disability benefit specialists at the ADRC. They can help adults ages 18 to 59 with physical disabilities, developmental disabilities, mental illness and/or substance use disorders.

 How can they help you? They can:  Provide accurate information on public and private benefits and programs;  Help determine which benefits and programs you may be entitled to;  Help you to fill out applications for benefits, programs and services;

Disability Benefit Specialists cont.

 Help you to fill out applications for benefits, programs and services;  Talk with you about your choices and the programs or services that might best meet your needs;  Providing assistance in obtaining or retaining benefits and services;  Provide referrals, assistance and support on other matters including disability rights.

Disability Benefit Specialists cont.

 What programs can they help with?

 Medicaid (Medical Assistance)  Social Security Disability Income (SSDI). Including applying for disability through Social Security.

 Supplemental Security Income (SSI)  Medicare  Prescription Drug Assistance  Food Share  Low-Income Tax Credits  Insurance Issues  Housing and Utility Issues

Elder Benefit Specialists

 There are two Elder Benefit Specialists located at the ADRC. They work with people 60 years and older who are having a problem with their private or government benefits. They have access to attorneys knowledgeable in elder law; these attorneys are also available to assist older persons in need of legal representation on benefit matters.

 They can also help older adults who need help applying for benefits, or who have been denied a benefit that they think they are entitled to receive.

Elder Benefit Specialists cont…

 What can the Elder Benefit Specialists help with?

 Medical Assistance  Medicare A, B, C and D  SeniorCare  BadgerCare eligibility and denials or reductions in benefits  Extra Help with Prescription Drug Costs  Other Health Insurance Coverage Issues  Medical Debt Remediation  Long-Term care Insurance Coverage Issues

Elder Benefit Specialists cont…

 Food Share  Social Security (SSI, SSI-E, SSDI, overpayment issues, etc.)  Railroad Retirement Benefits  Lifeline/LinkUp  Wisconsin Home Energy Assistance Program (WHEAP)  Wisconsin’s Weatherization Assistance Program (disputes and appeals)  Subsidized Housing Access/Tenant Rights  Utility Shutoffs/Unpaid Utility Bills  Landlord/Tenant/Evictions/Security Deposit Return  And more

Focal Points for Seniors

 In addition to using the ADRC for their needs, older adults can also contact their local Focal Points in Dane County. They are:  East Madison/Monona Coalition of the Aging  South Madison Coalition of the Elderly  North/Eastside Senior Coalition  West Madison Senior Coalition  Belleville Senior Center  Colonial Club Senior Activity Center  DeForest Area Community & Senior Center  Fitchburg Senior Center

Focal Points for Seniors

 McFarland Senior Outreach Services  Middleton Senior Center  Northwest Dane Senior Services  Oregon area Senior Center  Southwest Dane Senior Outreach  Stoughton Senior Center  Verona Senior Center and  Waunakee Senior Center

How to Contact the ADRC

 Call: 608 240-7400  Toll Free: 855-417-6892  Email: [email protected]

 Web Site: www.daneadrc.org

 Come to the ADRC Office, 2865 N. Sherman Ave, Madison, no appointment necessary, 7:45 a.m. – 4:30 p.m., M - F

Questions??

Deb Solis 2865 N. Sherman Ave Madison, WI 53704 Phone - 608-240-7461 E-mail – [email protected]