Transcript Notes for Participants

Welcome to UKSG webinars
We strive to make your participation in UKSG webinars as
enjoyable and trouble-free as possible. You may therefore
like to read the information below to help you prepare.
General recommendations:
•
A headset if you wish to join the webinar using your
computer and VoIP (Voice over Internet Protocol)
•
Close all applications not in use
•
A wired internet connection (wireless can affect VoIP)
plugged in via a LAN cable
•
Keep mobiles etc. away from your computer
System requirements:
•
Internet connection (preferably broadband)
•
Windows® 8, 7, Vista, 2003 Server or XP
•
Mac OS® X 10.6 (Snow Leopard®) or newer
•
Internet Explorer® 7.0 or newer
•
Mozilla® Firefox® 4.0 or newer
•
Safari™ 3.0 or newer
•
Google Chrome™
•
JavaScript™
We cannot anticipate all browsers and firewalls, some of
which may prevent access to the webinars or web cams.
Please speak to your IT department if you think an
institutional firewall may affect your participation. Optimal
Firewall Configuration Factsheet:
http://img.citrixonline.com/dtsimages/ad/pdf/OSDFirewallSpec.pdf
Mobile devices:
Both Android and iOS mobile devices can be used to join
a webinar. First download the free Citrix GoToWebinar
app from your usual app store.
Recording:
• All UKSG webinars are recorded and the link to the
recording is sent by e-mail to all those who registered,
usually within 48 hours.
• Recordings include audio and slides, but do not, at
present, include web cam video (if used).
• Recordings are streamed in .asf or .asx format and
will need VLC Media Player to view them
(http://www.videolan.org/vlc/index.en_GB.html). Mac
users may also use VLC Media Player or a Mac
converter such as Flip4Mac. Alternatively, you may
request access to download a .wmv version.
Citrix GoToWebinar Attendee Guide:
http://support.citrixonline.com/en_US/webinar/downloaddocument/G2WD000
03
We hope you find this information useful. Should you
have any further questions or queries, please contact
Maria Campbell, [email protected].
How to participate
The slides and web cams ‘Viewer’
is on the left of your screen and
the ‘Control Panel’ on the right.
To view slides in full screen, click
‘maximise’ on the Slide Viewer.
(Or click the ‘View’ menu and
‘Full Screen’.) Click the ‘View’
menu and ‘Window’ to return to
window mode.
‘Minimise’ will take you away from
the webinar screen. Click the
Blue Flower down in your Start
Bar to return.
The speaker’s web cam should
appear automatically when
shared. You may ‘Hide/Show’ the
web cam or change its position by
clicking the ‘Webcams’ drop
down at the top left of your
viewer.
Click the camera in the top right
of the viewer to save a picture of
the ‘Viewer’ to your desktop.
How to participate
Control Panel
The Control Panel is on the right of your
screen.
Use the white arrow on the orange button to
open and close it.
To keep it open, click the ‘View’ menu and untick ‘Auto-hide Control Panel’.
Use the ‘Earth’ drop down to select a
language.
Audio:
•
Choose “Mic & Speakers” to use your
computer and VoIP or
•
Choose “Telephone” and dial in using the
information provided
•
Click ‘Sound Check’ to test your audio
Questions:
• Submit questions and comments via the
‘Questions’ pane at any time
• ‘Raise hand’ if you wish to ask verbally
About the webinars
• Audio problems:
If you hear an echo and are listening through your
computer (VoIP), try reducing the volume of your
speakers. If faint, try increasing the volume!
If you encounter further difficulties and are using
VoIP, please mute your computer and join the audio
conference by telephone. Click ‘Telephone’ in the
‘Audio’ pane of the control panel and follow the
instructions.
If you join by telephone, you may encounter
feedback. Please mute your computer and continue
listening by telephone. Please also ensure that you
select ‘Telephone’ in the ‘Audio’ pane and enter the
audio pin.
• Web cams:
When shared, a ‘Webcams’ drop down will appear
next to the ‘Zoom’ drop down in the top left of your
‘Viewer’. If you encounter problems, try toggling
‘Hide’ and then ‘Show’ webcams.
• Other problems:
Please raise any other issues with the organiser
(Maria Campbell) in the ‘Questions’ pane.
In extremis, it is possible to leave and re-join the
webinar for a better connection.
•
Attendees are muted throughout a webinar
unless invited to ask a question verbally.
•
We usually take written questions via the
‘Questions’ pane. These are read out by the
organiser and usually displayed in the Questions
pane for all to see.
•
To ask a question verbally, use the ‘Raise Hand’
button on the bottom left of the Control Panel.
The organiser will then unmute you.
•
We endeavour to respond to questions as
quickly as possible. Questions may be answered
after a webinar.
•
A feedback survey displays at the end of the
webinars – please complete it to help us
improve.
•
If you move away from the webinar screen, click
the Blue Flower down in your Start Bar to
return.
About UKSG
UKSG’s vision is to use our breadth of knowledge and influence to facilitate an efficient information chain, a
better information experience for scholars, and a world where all members of the scholarly and
professional information supply chain understand each other.
UKSG’s mission is to connect the information community and encourage the exchange of ideas on scholarly
communication. With a membership of about 500 organisations, a third of them based outside the UK,
we are the only organisation spanning the wide range of interests and activities across the scholarly
information community of librarians, publishers, intermediaries and technology vendors.
In a dynamic environment, UKSG works to:
•
facilitate community integration, networking, discussion and exchange of ideas
•
improve members' knowledge of the scholarly information sector and support skills development
•
stimulate research and collaborative initiatives, encourage innovation and promote standards for good
practice
•
disseminate news, information and publications, and raise awareness of services that support the
scholarly information sector
We do this through:
•
Our annual conference, One-Day Conference, Forum, training events, seminars and webinars
•
Our journal, Insights, our e-mail discussion list (lis-e-resources) and e-mail newsletter, eNews
•
Our Twitter, Facebook and LinkedIn profiles
•
Our 'key issues' reports, research initiatives and collaborative projects
•
Our online E-resources Management Handbook