Transcript ANGEN 101 - Monday Oct 15 - 2012 Gulf Coast Conference
Alabama Next Generation Emergency Network
2012 Alabama Gulf Coast Conference John Ellison, Contractor, CAT - AUM
$1,900,000 Project $950,000 Local Money $950,000 Grant Money Grant is to Alabama Department of HLS Alabama Wireless Board - Administering
Implement an IP based 9-1-1 network IP Connection(s) to PSAPs – “Last Mile” IP Backbone to connect PSAPs & ACCRFs Alabama Core Call Routing Facility Montgomery & Huntsville inetwork to handle ALI and Selective Routing Bid process had several good responders Not “Internet” Internet Protocol = IP
A division of Bandwidth Provides 9-1-1 call routing for many telcos now Equipment already on the ground in Alabama Selected via strenuous RFP process
• Highly Redundant & Diverse • Familiar with All Counties • Familiar with All Carriers • Network Operation Centers (NOC) • Huntsville and Montgomery • Best Candidate for our Network • Understand IP networking • 24x7 Help Desk • Partnership with Education
Not Until 2013 2Mbps Ethernet Might be a couple of T1 due to cost Bandwidth can be increased by PSAP Hosted Solutions for example PSAP can get additional connection Really not needed until ANGEN Phase III Costs born by the ECD
24x7 Help Desk for Network Issues Other uses for network Distance Learning – Video Conferences Training VoIP Intercom
Dashboard Administrator Two Sessions this week Deliver training near time Database Administrator MSAG Coordinator GIS Specialist
Wireless LECs TANDEMs 7 VoIP / CLECs PSAPs
Current Network
LECs Wireless ACCRF x 2 (inetwork) Alabama Core Call Routing Facility VoIP / CLEC TANDEMs PSAPs
Step 1 – Consolidate Wireless
Wireless LECs Legacy PSAP TANDEMs ACCRF x 2 (inetwork) VoIP / CLECs IP 9-1-1 Network (ASA) IP PSAP
Step 2 – Move to IP
Wireless VoIP / CLECs ACCRF x 2 (inetwork) LECs Legacy PSAP TANDEMs IP 9-1-1 Network (ASA) IP PSAP
Step 3 – Add VoIP / CLECs
LECs Wireless ACCRF x 2 (inetwork) VoIP/CLECs Legacy PSAP TANDEMs IP 9-1-1 Network (ASA) IP PSAP
Step 4 – Add LECs
LECs Wireless VoIP/CLECs ACCRF x 2 (inetwork) IP 9-1-1 Network (ASA) IP PSAP IP PSAP
Ultimate Goal – ALL IP
IP PSAP ACCRF Huntsville (inetwork) Wireless LECs VoIP/CLECs ACCRF Montgomery (inetwork) IP PSAP IP PSAP
ONSTAR
Next Generation / NG9-1-1
ALARMS Public Internet IP PSAP IP PSAP ASA Schools Alabama ISD ACJIC ADPH
Improved Service Call Setup time drops to Milliseconds from Seconds Transfers also much quicker Transfers can go to any PSAP – no LATA issues Enhanced ALI Confidence and Accuracy on Wireless Easier Maintenance of Wired PBX ALI Included – Local Businesses / Schools Cost Effective = Lower Ongoing Expenses
Call Takers, Dispatchers, Telecommunicators Basic procedures and training does not change Equipment at position looks and operates the same Connection to the “back end” changes
Overflow – Too Many Calls 10 Digit number? / neighboring PSAP?
Back-up Routing PSAP Evacuated / Destroyed / Isolated Automatically send 9-1-1 calls to _________?
Establish a Back-Up PSAP at a School Already connected to ASA – AREN Bring or store PCs and Radios
IF buying new equipment – include statement about connecting to ANGEN.
For more info www.angen.org
John Ellison – [email protected]
Office - 205.664.5911