Alabama Next Generation Emergency Network

2012 Alabama Gulf Coast Conference John Ellison, Contractor, CAT - AUM

 $1,900,000 Project  $950,000 Local Money  $950,000 Grant Money  Grant is to Alabama Department of HLS  Alabama Wireless Board - Administering

 Implement an IP based 9-1-1 network  IP Connection(s) to PSAPs – “Last Mile”  IP Backbone to connect PSAPs & ACCRFs  Alabama Core Call Routing Facility  Montgomery & Huntsville  inetwork to handle ALI and Selective Routing  Bid process had several good responders  Not “Internet” Internet Protocol = IP

 A division of Bandwidth  Provides 9-1-1 call routing for many telcos now  Equipment already on the ground in Alabama  Selected via strenuous RFP process

• Highly Redundant & Diverse • Familiar with All Counties • Familiar with All Carriers • Network Operation Centers (NOC) • Huntsville and Montgomery • Best Candidate for our Network • Understand IP networking • 24x7 Help Desk • Partnership with Education

 Not Until 2013  2Mbps Ethernet  Might be a couple of T1 due to cost  Bandwidth can be increased by PSAP  Hosted Solutions for example  PSAP can get additional connection  Really not needed until ANGEN Phase III  Costs born by the ECD

 24x7 Help Desk for Network Issues  Other uses for network  Distance Learning – Video Conferences  Training  VoIP Intercom

 Dashboard Administrator  Two Sessions this week  Deliver training near time  Database Administrator  MSAG Coordinator  GIS Specialist

Wireless LECs TANDEMs 7 VoIP / CLECs PSAPs

Current Network

LECs Wireless ACCRF x 2 (inetwork) Alabama Core Call Routing Facility VoIP / CLEC TANDEMs PSAPs

Step 1 – Consolidate Wireless

Wireless LECs Legacy PSAP TANDEMs ACCRF x 2 (inetwork) VoIP / CLECs IP 9-1-1 Network (ASA) IP PSAP

Step 2 – Move to IP

Wireless VoIP / CLECs ACCRF x 2 (inetwork) LECs Legacy PSAP TANDEMs IP 9-1-1 Network (ASA) IP PSAP

Step 3 – Add VoIP / CLECs

LECs Wireless ACCRF x 2 (inetwork) VoIP/CLECs Legacy PSAP TANDEMs IP 9-1-1 Network (ASA) IP PSAP

Step 4 – Add LECs

LECs Wireless VoIP/CLECs ACCRF x 2 (inetwork) IP 9-1-1 Network (ASA) IP PSAP IP PSAP

Ultimate Goal – ALL IP

IP PSAP ACCRF Huntsville (inetwork) Wireless LECs VoIP/CLECs ACCRF Montgomery (inetwork) IP PSAP IP PSAP

ONSTAR

Next Generation / NG9-1-1

ALARMS Public Internet IP PSAP IP PSAP ASA Schools Alabama ISD ACJIC ADPH

  Improved Service  Call Setup time drops to Milliseconds from Seconds  Transfers also much quicker  Transfers can go to any PSAP – no LATA issues  Enhanced ALI  Confidence and Accuracy on Wireless  Easier Maintenance of Wired  PBX ALI Included – Local Businesses / Schools Cost Effective = Lower Ongoing Expenses

 Call Takers, Dispatchers, Telecommunicators  Basic procedures and training does not change  Equipment at position looks and operates the same  Connection to the “back end” changes

 Overflow – Too Many Calls  10 Digit number? / neighboring PSAP?

 Back-up Routing  PSAP Evacuated / Destroyed / Isolated  Automatically send 9-1-1 calls to _________?

 Establish a Back-Up PSAP at a School  Already connected to ASA – AREN  Bring or store PCs and Radios

 IF buying new equipment – include statement about connecting to ANGEN.

 For more info www.angen.org

John Ellison – [email protected]

Office - 205.664.5911