Transcript e-Pourasabha Presentation - Agartala Municipality Corporation

AGARTALA MUNICIPAL CORPORATION:
Agartala Municipal Corporation is one of the oldest
Municipality of India set up in 1871.
Over the years Agartala Municipal Corporation (AMC)
has earned name for better implementation of
development schemes and effecting JnNURM reforms.
AMC was awarded with Best BSUP City Award under
JNNURM in 2010 for development of Housing Projects
for Urban Poor and the “Nagar Ratna Award in 2011 for
the best performing municipality on Transparency and
Accountability’
e-Governance is a paradigm shift over the
traditional approaches in administration, for
rendering various services and information to
the public using electronic means. It has
brought about a revolution in the quality of
service delivered to the citizens. It has ushered
in transparency in the governing process;
saving of time due to provision of services
through single window; simplification of
procedures;
better
office
and
record
management; reduction in corruption; and
improved attitude, behavior and job handling
capacity of the dealing personnel.
Application
Server
Data Server
Web Server
NIC Server
Present structures
South
Zone
East Zone
Central
Zone
All 35 Ward Offices
North
Zone
Proposed to extend
Internet Connection and
other related
infrastructures up to 35
Ward Offices to provide
the services to the citizen
at Ward level
Mainly AMC Head Office, Zonal Offices and
Mechanical Division are connected through
•
•
ACAN (Agartala City Area Network)
BSNL, Broadband Connection.
In order to bring transparency and efficiency in
administration and to ensure speedy qualitaive citizen
centric services, AMC has developed web based
software application named e-Pourasabha covering
following online services/management under AMC
Property Tax & Water Tax
Online Building Plan Approval
Online Issue of Trade Licenses
Online Water connection
Issue of Food Licenses
Issue of Birth & Death Registration
Double Entry Accounting System
Online Citizen Grievances
Online E-Procurement
Website: AMC has a website where all necessary information of
AMC and all the link of online services has given.
Website Online
services page.
In this page all the
link of Online services
are available.
Citizen can get the
services through
online
System is ready has launched for 8
month before.
Online Application and Payment
gateway facility is also available.
Advantages –
All the Building Plans to be
processed with in 7 days, Minimum
human interface, full transparency, no
any inconvenience to public, online
payment gateway
Citizen can apply attaching softcopy
of all required
documents as per
Tripura Building Rule, any discrepancy
is found system will automatic reject
the plan.
Citizen can see his application status
online
After approval he can pay online and
generate permission with facsimile
signature of authority.
At present
Property Tax and Water tax,
Birth/Death
Registration
modules are running on
web based application with
centralized database.
Shortly
all
the
said
services shall be online
with the availability of
online payment gate way
shortly
At
present
Touji is running fully
online base where all
the data of Touji of
shop-owners of AMC
markets is made.
Citizen
can
apply through online
for New Touji
or
mutation,
he
can
know the status of
application.
At
present
online
water
connection
process
started pilot basis in
AMC Central Zone.
Citizen can submit his
application
through
fully online and he can
know his application
status online.
Citizen can submit online
his/her
grievances
regarding complaints of
Municipal services online
regarding :
• Storm water
• Drinking water
• Illegal construction
• Encroachments
• Drainage
• Sewerage Treatment
• Roads and Footpath
• Health
• Electricity
• Unauthorized construction
• Street light
E-procurement
module which is fully
online prepared by
IL& FS is ready.
Payment can be made
online via payment
gateway
Bio-Metric
Attendance Device
have already
installed and
functioning
successfully in
AMC .
• GIS based online Property Tax software: have already been
developed under the IDC (Institutional Development Consultancy) ADB
project GIS based property Tax module in AMC following the guidelines
laid down by GOI. Software is ready to be launched shortly after the
property rules are approved by the government which will lead to shift
from the current ARV based property tax assessment to unit area based
assessment.
• Initiatives for webbased to Online: AMC has taken initiative to provide
online Birth/Death Registration, Trade License and Food License. At
present these module is running on webbased applcation.
• Online ROR (Register of Ordinary Residents) System
AMC has initiated to develop this Online ROR System service. NIC has develop
the Software. Work order has issued for Data entry work.
• Online Payment : An agreement has been done with ‘BilDesk’ to providing
online payment gateway with 64 nos. nationalized Bank. Per transaction rate are
Net banking 10/-, Gateway payment with debit card 20/- and Gateway with credit
card 1.45% per transaction.
e-mail : [email protected]
[email protected]
Mob : 9436487550