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Today’s Topics Interviewing Techniques Types of Questions FORENSIC ACCOUNTING - BA124 – Spring 2015 Slide 14-1 General Interview Guidelines Be aware of the “crisis cycle” Remain a people person Engage rather than challenge Conduct the interview as close to the event as possible Plan for the interview See text for demeanor (p.281) & language (p.281) FORENSIC ACCOUNTING - BA124 – Spring 2015 Slide 14-1 Types of Questions Introductory Informational Assessment Closing Self Admission-use carefully FORENSIC ACCOUNTING - BA124 – Spring 2015 Slide 14-1 Interview Facilitators Expectation fulfillment Recognition Altruism Sympathy Newness Catharsis Sense of meaning Availability of rewards FORENSIC ACCOUNTING - BA124 – Spring 2015 Slide 14-1 Don’t try to memorize the details of this list. Know how to use some of them. Interview Inhibitors Time demands Ego threats Etiquette Trauma Forgetfulness Time-line confusion Logic confusion Unconscious behaviors Unwilling Unable FORENSIC ACCOUNTING - BA124 – Spring 2015 Slide 14-1 Don’t try to memorize the details of this list. Know how to use some of them. Fraud Reporting WFO Suggestion: Summary Chronology Interview & Procedural Summaries Admission information Loss Assessment FORENSIC ACCOUNTING - BA124 – Spring 2015 Slide 14-1