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HealthEast Linkage Committee Pennie Viggiano RARE Action Day November 8, 2012 1 HealthEast Care System St. Paul, Minnesota Woodwinds St. Joseph’s St. John’s HealthEast Care System • 4 Hospitals • 14 Primary Care Clinics • More than 35 specialty services • Home Care & Hospice • Medical Transportation Hospital Statistics Licensed Beds: Employees Volunteers Credentialed Physicians 925 7300 1200 1400 Bethesda Membership • HealthEast – St. Johns, St. Josephs, Woodwinds, Bethesda, Home Care, Medical Care for Seniors and HealthCare Home, Orthopedics • Cerenity Care, Care Choice, Episcopal Homes, Golden Living, Health Dimensions, Good Samaritan – Representing Transitional Care, Long-Term Care and Assisted Living. – Some also have Home Care, Hospice and Other services 3 AIM Improve patient safety, quality and experience resulting in improved outcomes in care and reduced readmissions 4 SCOPE The scope of the committee lies within the relationship and cross referrals/transfers related to HealthEast Hospitals, Home Care, Hospice, Primary Care, Medical Care for Seniors, Community Care Management, Transitional Care, Long Term Care and Assisted Living provider partners. Within this relationship understanding barriers and opportunities for improvements in care to the patients we mutually serve. 5 The Focus • • • • • • Comprehensive discharge planning Medication Management Patient & Family Engagement Transition Care Support Transition Communications Forum for cross continuum discussion and consultation. 6 Improvement Work • Safe Transitions in Care • Initial Admission and Re-Admission Assessment • Partnership on Direct Admissions • Care Center to Emergency Department (ED) transfers • Assisted Living • Record Access 7 Measurement Percent Reported by Care Centers RARE 30-Day Return to ED 0.5 0.45 0.4 0.35 0.3 0.25 0.2 0.15 0.1 0.05 0 Nov- Dec- Jan- Feb- Mar- Apr- May- Jun- Jul11 11 12 12 12 12 12 12 12 % Readm 0.119 0.457 0.191 0.258 0.163 0.236 0.119 0.075 0.147 8 2012 and Beyond • Create quality indicators for partnerships • Implement cross continuum pathways for total joint and geriatric hip • Ongoing review and root cause analysis of barriers identified by the collaborative 9