Transcript Exploring Email

Exploring Email
Using TWIG (Webmail) at ACC
Company
LOGO
ACC Email Guidelines
 Acceptable Uses:
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
All use in direct support of the mission of the
College.
Vendor communication relevant to official
ACCD business.
Communication incidental to otherwise
acceptable use
ACC Email Guidelines
 Unacceptable Uses:
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
Any use for commercial purposes or political lobbying.
Any use for illegal purposes, or in support of illegal
activities.
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chain letters
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illegal schemes or activities
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Communication that could be considered harassing
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Anonymous mailings, or mailings which impersonate
another individual.
Email Etiquette
 Do
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Be Concise
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Avoid “Flames”
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Use Asterisks
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Use Threads
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Avoid Spamming
Email Etiquette
 Don’t
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USE ALL CAPS
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Repeat Messages
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Overuse email distribution lists
Accessing Your Email
 Always possible with TWIG
 Accessible from any computer connected
to the Internet
 The address for WebMail is:
https://webmail.austincc.edu
Logging In
 Open the Internet Explorer or Netscape
browser.
 In the address box type
http://webmail.austincc.edu/ and hit the
<Enter> key.
 Click the button for Log in to WebMail.
 Enter your ACC email username and
password and click the Log In button.
Using the Mail Feature
 Click the Mail link to check email.
Using the Mail Feature
 To check mail, click INBOX in the Folders
drop-down menu and then click the Go
button.
INBOX Options
 Click on the Subject of the email to read
it.
 Click on column heading to sort by [date],
from or subject.
 Click on Refresh to update screen.
 Click on Empty Trash to remove email
that has been marked for deletion.
 Click New Message to compose a new
email.
Response Options
 Click Reply to respond to senderC
 Click Reply to all to respond to sender
and all other recipients.
 Click Forward to send this email to a third
party.
 Click Delete to mark the email for removal
from the server.
Response Options
 Click New Message to compose a new
email.
 Click Back to “INBOX” to return to
previous screen.
Viewing Attachments
 Attachments are indicated by an icon of a
paperclip on yellow paper
 To view an attachment, follow these steps:
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Click the subject to open the letter.
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Click the name of the attachment.
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Choose Open or Save to view the attachment
or to save the attachment to your local
computer.
Importing Outlook Addresses
 You will need to export your addresses
from Outlook as a "csv" file and save it to
your desktop. To export your contacts,
follow these steps:
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Note which major version of Outlook the
Address Book will be imported from: Outlook
2000, Outlook 98, or Outlook Express
Importing Outlook Addresses
 Open Outlook and choose Export >
Address Book from the File menu. The
Address Book Export Tool window will
open.
 Choose Text File (Comma Separated
Values) and click the Export button.
 Click the Browse button in the Save As
box, expand the Save-in list, and choose
Desktop as the location to save the
Address Book text file.
Importing Outlook Addresses
 Leave the Save As type Comma Separated
Values (*.csv) and type a file name in the File
name box. Don’t type .csv at the end of the file
name. The .csv extension will automatically be
added when you save the file. The Save as box
will close and the CSV Export box will be
redisplayed.
 Click the Next button to continue. The next
display lets you check the fields to Export.
Importing Outlook Addresses
 Check every field on the list. Make sure that
every box is checked even if you don’t use every
field in the Address Book to insure that all your
contact information is correctly imported into
TWIG.
 Click Finish to finish exporting the Address
Book.
 Click OK in the box that says the Address Book
export process has been completed and click
Close on the Address Book Export Tool box.
Importing Outlook Addresses
 Now you are ready to import your contacts
into TWIG. Follow these steps:
 Log into TWIG and select Contacts on the
TWIG menu.
 Click the Import link near the top right
corner of the Contacts page.
Importing Outlook Addresses
 Choose the version of Outlook you
exported the Address Book from on the
Import from list. If you exported the
Address Book from Outlook Express
select Outlook Express (all fields) from the
list.
 Click the Browse button next to the From
file box. Find and open the Address Book
text file you saved to your desktop.
Importing Outlook Addresses
 You can select a group to import the
Contacts into from the drop down group
list, or you can leave the group as unfiled.
If you leave the group unfiled, you can
move or copy the addresses to a group
later.
 Click the GO button to finish importing the
Outlook Address Book into TWIG.
Other TWIG Features
 Options
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Options allows you to manage some of the more
advanced features of TWIG. These include the
following:
 Groups
 Preferences
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Groups allows you to manage and optionally share
information with others.
Preferences allows you to manage user preferences
in a single area.
Other TWIG Features
 Announcements
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This area displays important messages for all users.
 Recent Mail
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Recent Mail displays the five most recent messages
in your inbox. This area can be disabled through the
preferences screen if you do not want to see it.
 Schedule
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This area displays any events you have scheduled for
today. This area can be disabled through the
preferences screen if you do not want to see it.
Resources
 Online Documentation
http://www.austincc.edu/ITdocs/TwigWeb/twig.html
 Twig (Webmail) URL
http://webmail.austincc.edu/
 Help Desk
http://www.austincc.edu/helpdesk/
223- HELP