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The Impact of Catastrophic Claims on
Workers Compensation
Medical Loss Reserves
presented by
Bill Miller, FCAS, MAAA, Consultant
Tillinghast - Towers Perrin
949/253-5242
Workers Compensation Catastrophic Claims
Catastrophic claims typically fall into four categories
Severe burn injuries
Acquired head injuries
Spinal cord injuries
Multiple trauma injuries
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Workers Compensation Catastrophic Claims
Catastrophic claims deserve and receive special treatment
Less than 1% of claims, up to 20% of losses
Most carriers have special large claim units
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Workers Compensation Catastrophic Claims
Catastrophic claims can have huge medical costs
Long term medical payouts
Particularly subject to the impact of future medical inflation
Changes in condition are difficult to anticipate and can have huge
impacts on ultimate value of claim
Difficult to anticipate impact of future advances in medical technology
on costs and life expectancy
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Workers Compensation Catastrophic Claims
Examples of large loss development movement on
catastrophic claims
Deterioration in condition partially caused by aging
Underestimation of life expectancy
Aging spouse can no longer provide home care
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Workers Compensation Catastrophic Claims
Carriers and TPA’s have gotten better at handling and
reserving these claims
In the past more reactive claims handling
Stair-stepping catastrophic case reserves was more common in the
70’s and 80’s
Life Care Plans currently developed by nurse case managers provide
meaningful estimates of future costs considering all facets of claim
More proactive interaction now occurs with claimant, claimant’s
family, medical provider
More consideration is now given to alternative living arrangements
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Workers Compensation Catastrophic Claims
Example of impact of catastrophic claims on loss
projections
Accident
Year
Evaluation Age in Years
RTR Factor
19
20
1980
$6 MM
$6 MM
1.000
1981
$6 MM
$8 MM
1.250
1982
$6 MM
$6 MM
1.000
1983
$6 MM
$6 MM
1.000
1984
$6 MM
$6 MM
1.000
Average
1.050
Average factor probably too low for years with catastrophic
claims, too high for years without them
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Workers Compensation Catastrophic Claims
Alternative reserving approach
Take out catastrophic claims
– Develop losses excluding catastrophic claims using more stable “excluding
catastrophe claims” development patterns
– Tail factors much less difficult to project
Separately project catastrophic claims losses
– For known claims, rely on Life Care Plan estimates
– For IBNR claims, analyze reported catastrophic claim count triangles to
project IBNR counts
– Use long-term inflation adjusted catastrophic claim severity
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Workers Compensation Catastrophic Claims
Alternative reserving approach (cont.)
Advantages of this approach
– Mitigates problem of applying same tail factor to all years, regardless of
presence or absence of cats
– Gets actuary talking to claims personnel on these big important claims and
focusing on their possible impact on reserving methods
– Allows for sensitivity testing of various medical inflation assumptions on
ultimate cost
– Understanding adequacy and volatility of case reserves on these claims is
key to best practices reserving
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Workers Compensation Catastrophic Claims
Long term medical inflation
Recent medical inflation has been low relative to historical levels
Managed care pendulum is swinging back
Long term care, pharmaceutical inflation well above average
Future medical advances
Increasing life expectancy
Possibility of future reform of medical care system
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