Transcript Future of Extension Program Delivery: The Case for Online Training Presentation

The Future of Extension
Program Delivery: The Case
for Online Training
Curtis Mahnken, Kevin Klair
April 2, 2014
Future of Training Delivery
• Growth of technology
• Acceptance of technology
• Budgets shrinking
• Level of service expected to be same or
better
• Audience: Smaller/More scattered
Future of Training Delivery
• Trade Adjustment Assistance for Farmers
– National, multi-faceted, different audiences
– Hybrid program delivery
• In-Person workshops
• Online
• One on one consulting
– 9,116 applicants trained
The Melting Pot
Age
Gender
%
Shrimp
Male
68.1%
Lobster
Female
31.9%
Catfish
Language
%
English
Blueberries82.7%
Spanish
1.2%
Asparagus15.4%
Vietnamese
Other
< 20
20-30
30-40
40-50
50-60
60+
0.8%
-
1,000 2,000 3,000 4,000 5,000
TAA Online Training Setup
• Applicants had own portal
• Selection of commodity specific and
national workshops
• After watching online workshops,
applicants needed to pass quiz
• Mostly designed specifically for TAA
Initial Training
http://taaforfarmers.org/Courses.aspx
Online Training
• Results
– Number completed online
– Applicant thoughts
– Knowledge gain
• Moving forward
2014 Women In Agriculture National Conference
RESULTS
Online Training
Training Method Preference-Prior to Training
40%
38%
35%
37%
30%
25%
20%
25%
15%
10%
5%
0%
In-Person
Online
Combination
Online Training
Prior to Training-Preference to Receive Training by Age
60%
50%
40%
In-Person
Online
Combination
30%
20%
10%
0%
<20
20-30
30-40
40-50
50-60
60 +
Online Training
Mode of Intensive Training
17,370, 41%
24,777, 59%
In Person
Online
2014 Women In Agriculture National Conference
ONLINE EFFECTIVENESS
Online Effectiveness
• Evaluate Knowledge Gain
– Online (More) vs In-Person (Less)
• Question
– How to evaluate your business and plan for change
– Asked before and after intensive training
• Applicants rated themselves
– None to Complete Knowledge(1-5 point scale)
Online Effectiveness
Evaluating Your Business & Planning For Change
3.5
3.0
2.5
2.0
1.5
1.0
0.5
0.0
Pre-Assessment
After Training
Less than 50% Online
Pre-Assessment
After Training
More than 50% Online
Online Effectiveness
Evaluating Your Business & Planning For Change
by Age
4.0
3.5
3.0
2.5
2.0
1.5
1.0
0.5
0.0
Less
More
<20
Less
More
20-30
Less
More
30-40
Pre-Assessment
Less
More
Less
40-50
After Training
More
50-60
Less
More
60+
Online Effectiveness
• Online training gets us to the same result
• Increase in knowledge
2014 Women In Agriculture National Conference
MOVING FORWARD
More training?
Are you interested in additional intensive business
management training?
No
43%
Yes
57%
More training?
How would you prefer to take additional training? By Age
80%
70%
60%
50%
1on1
40%
Small Group
Online
30%
20%
10%
0%
<20
20-30
30-40
40-50
50-60
60+
More training?
Lobster-Training Mode Desired by Age
90%
80%
70%
60%
50%
One-on-One
Small-Group
40%
Online
30%
20%
10%
0%
<20
20-30
30-40
40-50
50-60
60+
Total
Online Training
• Advantages
– It’s a YouTube world
– Always available
– Convenience
– Inexpensive in long run
– Longer shelf life
Online Training
• Disadvantages
– Startup costs higher
• Equipment, Time
– Educator learning curve
– Different workshop design
– Getting eyeballs
How to do it yourself
• Types of online
training (
– Webinar (Ag In
Uncertain Times)
– Class recording
– Khan Academy
– Lynda.com (How-to)
• Short clips
– Workshop design-not
just recording an inperson workshop
• 2-5 minutes
How to do it yourself
• High energy
– More engagement
• Software
– Camtasia, pre-existing programs
• After training engagement
– Learners like interaction with instructors
Quotes
• The workshops were very informative. I
intend to take more courses online.
• I think the workshops are very beneficial. I
was really surprised to find that people
were using their smartphones as a tool for
their business. It shows how technology is
finding its place in all facets of our lives.
Concluding thoughts
• Online training is successful
– Nearly 60% of applicants took training online
• Online interaction works well
– Same result as in-person training
– How to create the “interactiveness” with online
workshops
Concluding thoughts
• There is a desire for more training
• Applicants preferred to access training
online as opposed to traditional methods
• Overall-hybrid method of delivery achieved
highly regarded results amongst
participants
Give us your thoughts
• Let me know on twitter @CurtisMahnken
• Or on Flipgrid (90 second video response)
– http://z.umn.edu/WIAFlipgrid