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Who Moved My Cheese?
Spenser Johnson, M.D.
The Story

Two mice


Live in a cheese maze and search for
cheese.
Mice are simple and use simple skill and
error methods of finding cheese.

Get lost, go in wrong direction, bumped
into walls
The Story

Two Littlepeople

Littlepeople are complex and use prior
experience, thoughts, beliefs and emotions
to find the cheese.

Clouded, complicated and more challenging
way to find cheese
The Four Types of Roles
Sniff
 Scurry
 Haw
 Hem

Sniff

Like to sniff
out the
situation early
How leaders help SNIFFS

What Sniffs Can Do


Update corporate
vision
Link change to new
products/services

What Sniffs Need


Rewarded for action
Need to be
monitored so they
don’t scurry off in
the wrong direction.
Where SNIFFS like to work

Sniffs enjoy working in
organizations that recognize
change and adapts in time.
Scurry

Like to get
things
done…run
with it.
How leaders help SCURRIES

What Scurries Can
Do:

Get things done
based on new
corporate vision

What Scurries Need:


To be monitored so they
don’t scurry off in the
wrong direction.
Rewarded for action that
brought in “New Cheese”
Where SCURRIES like to work

Scurries like working in an
organization that values action
and results.
Haw

At beginning
resistant, but openminded enough to
learn something
new, act differently
and adapt in time to
help organizations
succeed.
How leaders help HAWS

What Haws Can Do:



Help organizations paint
a realistic vision of the
New Cheese that made
good sense to practically
everyone.
Come to expect change
and actively look for it.
Help keep a sense of
humor.

What Haws Need:

Time to open their
minds, learn
something new and
adapt to change.
Where HAWS Like To Work

Haws want to work in an
organization that gives people
confidence and tools to change.
Hem

Stop and slow
down the
organizational
change.
How leaders help HEMS

What Hems Can Do:

change and do
well if they see an
advantage in it
(like keeping their
jobs).

What Hems Need:
 Hems change
only when they
saw the sensible
vision we painted
that showed how
changing would
work to their
advantage.
Where HEMS Like To Work

Hems like to work in organizations that
feel safe, so change needs to make
sense to them and increase their sense
of security.
Where are you in the maze?