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Who Moved My Cheese?
Spenser Johnson, M.D.
The Story
Two mice
Live in a cheese maze and search for
cheese.
Mice are simple and use simple skill and
error methods of finding cheese.
Get lost, go in wrong direction, bumped
into walls
The Story
Two Littlepeople
Littlepeople are complex and use prior
experience, thoughts, beliefs and emotions
to find the cheese.
Clouded, complicated and more challenging
way to find cheese
The Four Types of Roles
Sniff
Scurry
Haw
Hem
Sniff
Like to sniff
out the
situation early
How leaders help SNIFFS
What Sniffs Can Do
Update corporate
vision
Link change to new
products/services
What Sniffs Need
Rewarded for action
Need to be
monitored so they
don’t scurry off in
the wrong direction.
Where SNIFFS like to work
Sniffs enjoy working in
organizations that recognize
change and adapts in time.
Scurry
Like to get
things
done…run
with it.
How leaders help SCURRIES
What Scurries Can
Do:
Get things done
based on new
corporate vision
What Scurries Need:
To be monitored so they
don’t scurry off in the
wrong direction.
Rewarded for action that
brought in “New Cheese”
Where SCURRIES like to work
Scurries like working in an
organization that values action
and results.
Haw
At beginning
resistant, but openminded enough to
learn something
new, act differently
and adapt in time to
help organizations
succeed.
How leaders help HAWS
What Haws Can Do:
Help organizations paint
a realistic vision of the
New Cheese that made
good sense to practically
everyone.
Come to expect change
and actively look for it.
Help keep a sense of
humor.
What Haws Need:
Time to open their
minds, learn
something new and
adapt to change.
Where HAWS Like To Work
Haws want to work in an
organization that gives people
confidence and tools to change.
Hem
Stop and slow
down the
organizational
change.
How leaders help HEMS
What Hems Can Do:
change and do
well if they see an
advantage in it
(like keeping their
jobs).
What Hems Need:
Hems change
only when they
saw the sensible
vision we painted
that showed how
changing would
work to their
advantage.
Where HEMS Like To Work
Hems like to work in organizations that
feel safe, so change needs to make
sense to them and increase their sense
of security.
Where are you in the maze?